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January 2024 by Moises T.
Good customer service Karen, Crystal and the guys, my vehicle looks amazing will be retuning to this shop and recommend!!
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December 2023 by Cesar H.
If you want a place that doesn't know what they are doing and keep your car longer for 4 months then go here. By far the worst body shop I have ever been too let start with at first they seem to be very helpful and act like if they are there to help you. I have Brought car back for the same issues twice both times they said they fix and they didn't. Getting the run around with 2 managers and now they are blaming 3rd party which they hired for their mistakes. Now I have to wait again for a part that they think it's is to see if it works. They do NOT have knowledgeable mechanics and come up with story's about their mechanics not being able to finish and waiting on a new one. Go to a local shop any other shop except this one I don't not recommend to anyone. I will not drop any names but be warned about this place.
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November 2023 by Carolina Trejo
A lil out of eye sight ( building) but great customer service
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November 2023 by Jonathan VanBruggen
Above and beyond! The shop is a clean, welcoming environment. Complimentary refreshments, kids play area, and friendly customer service are just the little things that let you know your car is in great hands.We had a mess on our hands when we dropped off our vehicle here. We used another body shop to fix our vehicle but they didn’t do our repair correctly and so we brought it to this store. The store manager personally handled our situation, worked with our insurance, and got us back on the road in no time. I wouldn’t use another body shop for my repairs. They will get it done for you with attention to detail and professionalism!
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November 2023 by John M
Caliber Collision exceeded my expectations with their exceptional service on my car. Their attention to detail, skilled craftsmanship, and commitment to customer satisfaction truly set them apart. I am incredibly pleased with the results and highly recommend their services to anyone in need of top-notch auto repair work.
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November 2023 by Dorothy Ruiz
My car was in a hail storm in Colorado. Every panel on my car was damaged. It looked like a machine gun fired on it!! Caliber ordered parts from Toyota. The process took almost five weeks because of the extensive damage. Karen updated me weekly on the progress. My car looks like I just bought it. I would recommend Caliber in Victorville to anyone. They went beyond my expectations! Thank you!!Services: Painting
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September 2023 by Brandi Leach
Never made it in, as they booked me at the wrong time from what they told me, and spelled my name wrong, so it took 3 people to find my missed appointment.
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August 2023 by Angela Young
They were thorough. My insurance covered the bulk of repairs.Services: Steering & suspension repair
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July 2023 by Ch Lacabanne
I’m really happy with the work they did on my truck. They were able to fix the two front sides of my truck and also the front of my truck the paint and the bumper looks great. Looks like a new truck The one who was helping us with Mr. Luis Fernandez, who went above and beyond. Very professional, very communicative, always kept me informed on the progress with my truck. I definitely recommend them. They’re really good with the work And their ethics.Services: Painting
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July 2023 by jesse deily
Caliber collision was a great place to have my vehicle serviced they took really good care of me especially Luis FernandezService: Body & Trim
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July 2023 by Cynthia Robles
It was excellent service great customer service fast delivery on collision repair. I would recommend to anyone requiring collision repairServices: Painting
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July 2023 by Amelia que se Hernandez
Luis was really helpful and I was notified on my vehicle he was concerned That my vehicle was in good condition and cared for my safety.Services: Tires
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June 2023 by {AA-BATTERIES]
The quality of work the do is beyond horrible. They don’t do any checks to make sure the cars fixed. They just slap the parts on and call it a day. The paint on the new bumper the put on the car is already PEELING a MONTH after the painted it. NONE of the parts they have put on my car have never fit correctly. The only work the do is terrible.I haven’t been able to leave the shop with my car in the same condition it was before the accident. The damage is very minor. But they have been able to correct the damage and when they “fix” the damage.They just adjust the parts to hide the damage. It’s like they don’t want to actually fix the damage.when that is what they are supposed to do.We wouldn’t have noticed it either. Unless you looked. The car is going back for a THIRD round of repairs.
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June 2023 by Luis F.
best shop ever!! luis fernandez is the best in town : )
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April 2023 by Christine Gaddis
I dealt with Luis and the whole process was great. Very stress free and easy. I 100% recommend them.Services: Tires
