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December 2023 by Margarita B.
The service is terrible I took my car on 11/28/23 and the dead line was on 12/08/23 but nothing because they don't have a painter I was told they'll take it to another place I they couldn't fix it I'm waiting on the manager to call me but nothing I'm just tired of the BS they should bring me a rental I need my car!!! Its being 15 days since I took my car terrible place to get your car fix I regret my self F***k this place Victorville CA on 7th st
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October 2023 by Christine B.
Great service provided by Samuel Guardado. Definitely will recommend my friends and family to go to this center for repairs. Thank you.
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September 2023 by Ingrid Singh
Great customer service. Anything that has to be fixed will definitely take my cars thereService: Painting
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September 2023 by Vc T.
Went in to get an estimate. The staff was very helpful and they were easy to work with. They are fair with their pricing and paid attention to details. overall definitely recommend.
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August 2023 by Jennifer Henriquez
One of the best auto body shop! They keep you updated with your vehicle repairs and they make sure to answer all your questions. My vehicle was done a day before their estimate date. My Chevy Traverse looks brand new and would highly recommend coming here!!Services: Painting
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June 2023 by Gary Sellers
The folks over at Caliber Collision are awesome. They simply believe in a couple of things. Restoring your vehicle back to it's original condition and returning it to the owner in a timely manner. I'm a customer for life. Thanks again for the great job performed on my vehicle.
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June 2023 by Juan Cruz
Excellent service, very professional and helpful, this shop did an amazing job on my vehicle and handling everything through the insurance company, they save me all the hassle. I'm very happy and satisfied with their services.
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May 2023 by Natalie Carnes
This was my first time ever having to send a car to a collision shop. I had alot of questions and concerns and Jacob and his supervisor really went the extra mile to explain things and do the Extra paperwork for my insurance so that my car could be restored to the way it was before the accident. I was personally updated Frequently With calls and text messages. My car was ready about 2 weeks earlier than the Estimated completion date. Great job you guys ! My car looks perfect can't even tell the damage was ever there.Services: Painting
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May 2023 by sarah Owens
I did a very excellent job. No complaints at all. Customer service was very good and they communicated with me as they did the repairsService: Body & Trim
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April 2023 by Tricia Lyne Cervantes
I took my vehicle to Caliber Collision because it was close to my house and they worked with my insurance. My car had damage to the front of my car, because during the rain storms I ran into someone. When I arrived at Caliber the shop seemed really busy, all the front desk people were busy on the phone or running in an out of the shop. I waited maybe 2 minutes and I was helped. I was given the option to leave my car and they would get back to me with a full estimate or they could do a visual estimate. I chose to leave it there. I received a full estimate the same day. I authorized the repairs and the rest was a piece of cake. I was informed during every transition of the repair process. Almost everyday I received a phone call or a text letting me know what was going on with my vehicle. Jen the service writer that I worked with, was polite and very professional; she answered all of my questions and provided information about the repair process. The work that was done on my vehicle was flawless and high quality, I am unable to tell the difference between where the damage was in comparison to the rest of the vehicle. I have been to other repair shops and the experience was horrible. I will be returning to Caliber Collision Downtown for any further repairs needed on my vehicles. Also this shop will get all of my recommendations for my friends and family that are up here in the high desert. I don’t usually write reviews unless it was bad service but I really appreciated the work that was done and that they took the time to update and reach out to me. It saved me from trying to figure out when I was going to get my car and what was going on with it.Services: Painting
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April 2023 by Megan S.
Hands down 5 stars! I got rear ended, caliber collision was quick to get my car in, get it repaired and back to me even before the estimate timeframe. I am beyond pleased! They also communicated very well on updates and sent me on my way with a nice, shiny clean car. I'm a busy nursing student so having these perks was great. Thank you caliber!
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March 2023 by Patricia Sullivan
Caliber Collision were amazing very professional, courteous and compassionate!!! They kept me updated on the progress of my Jeepand gave me a date of completion, but my Jeep was complete ahead of schedule, and my baby looked new as if it was fresh from the dealership!!! Would definitely recommend! Thank you Caliber Collision!Services: Body & Trim
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March 2023 by Rhonda Brown (Fleming)
I highly recommend this company. They were professional, they kept us informed throughout the entire process, the appearance of the vehicle was dynamic.Service: Body & Trim
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February 2023 by Georgeta C.
I was sent by my insurance to caliber collision to fix my car after an accident . Jennifer Enriquez and her team from store 1263 in Victorville - Downtown was the most helpfu, very professional, not to mention very communicative to keep me inform about the work and they want above and beyond to fix and have my car ready in time for me to be on the road again. I give them not only 5 stars I will give them 10 Stars. Thank you for your work and consideration.Georgeta Cooper
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February 2023 by Danielle V.
I accidentally scraped the garage on Valentine's and was really hoping to get the car repaired quickly (decided to tell the husband after), and Caliber did not disappoint. I just walked in and they were able to start taking care of me right away and the relief I felt when I saw it!! They were amazing and I will definitely return (I mean hopefully I don't do anything else), but I have never had such a good and easy experience at a body shop. Thank you for such a quick and easy process that looks amazing!
