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April 2023 by Marie Smith
Had this bank for 30 years or more. I love it!!!
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January 2023 by Patricia Maple
I've only been a customer since October of this year. But so far I've been pretty happy with their service. Very friendly and eager to help whenever I've gone in for business. I recommend this bank to my friends and family.
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December 2022 by Christioun Outen
Very personable and helpful. I've been a customer for over 15 years.
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February 2022 by Jared Scott
Stay far away from this bank they gave me illegible bank statements couldn’t even rent an apartment with them then the statement went up and down from dates they don’t know if it’s subtracting or adding I wouldn’t need to meet the bank manager because over $10,000 went missing from my account and she told me to hire an accountant and refused to help
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February 2022 by nancy g.
I highly recommend this bank for its customer service. Especially, Anabelle Pinedo, has helped me and my mother on a few occasions and has been professional, courteous, efficient and very kind. She takes the stress out of banking with my 88 year old mother, and is a pleasure to work with. Thanks again Anabelle for your patience and a job well done.
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January 2022 by Ike A
Whatever you do do not bank with this bank very rude no thank you!!
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November 2021 by terri ann
Best bank in high desert very professional personnel Karin trulove along with Victoria Padilla r exceptional employees. Been with desert community Bank for 16 yrs definitely a 5 star business
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August 2021 by Giovanni C.
This Bank Is 1000% Inconvenience I Was working for a temporary Agency in Chino California and this is there Bank branch. As I tried to cash my check everywhere around Long Beach & LA Area No one wanted to catch a check because it was a high risk check. This bank makes it very inconvenience to cash your checks anywhere.. I had to drive 2 hours to cash my check with the branch The Agency That I Was Woking For Is Called Express Employment Professionals 0ut 0f Chino California Express Employment Professionals
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June 2021 by Michael G.
This review is for my experience working with Craig Lawrence, loan advisor at flagstar bank/desert community bank. Craig was the most rudest loan officer I have ever worked with. When I got an offer accepted in this extremely competitive sellers market. He judged my decision and criticized why I didn't choose a house in the northern neighborhood instead, as if I really had a choice. During the whole loan qualification and appraisal process he continued to be rude to me and my realtor for even simple questions. I eventually backed out of the deal mostly due to his attitude and unprofessional behavior. I did not want to give him any of my money I had worked years to save and spend on my house. Please discipline this man and teach him what it means to have customer service. He should not be a loan officer.
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May 2021 by leonard marin
Myself and my wife are new customers and are pleased with the service ..make you feel comfortable
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February 2021 by Antonio Rosales
Karin Truvlove an employee at Desert Community Bank on la Paz dr is Awesome. Very kind friendly and so knowledge. She makes the environment very comfortable. When it comes to banking checking savings loans etc she’s great. I would like to take this time to recognize this employee. Desert Community Bank another words “ Flagstar Bank” . Banker Karin Trulove. 5 Stars definitely
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January 2021 by Evette Jones
I enjoy this branch. The representatives are friendly, warm, and professional. I'm a new customer but I like they care about my financial goals.
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December 2020 by Jolene B.
Horrible experience! We waited in line to make a deposit for 40 minutes and we were second in line, with 4 lanes open to make transactions. EVERYONE in all 4 lanes had the same wonderful experience we did. Absolutely terrible!! Plus, when we finally got to speak someone, no apology for the wait. Ugh
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December 2020 by james johnson
We haven't been able to access or account since opening the account. We never have been able successfully to log in and have made 4-5 phone calls to extremely rude customer service people. They said we would get call backs no call backs. If we could rate no stars we would.
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October 2020 by Cynthia Jones
I have been with this bank 25 years, no problems.
