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March 2024 by Sonia E.
I've been coming here for a good while to get an oil change .The last time I went my car started leaking oil and messed up my oil pressure valve . I would recommend going to Jiffy Lube only for emergencies or if you have no other option .
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March 2024 by Cassandra Montanez ..
They scammed me into thinking something was wrong with my car saying it was going to cost me $500 dollars for them to fix it. I took it somewhere else and it ended up being a $ 12 dollar screw. The whole time it was the wrong screw that they put in my car and that's why it was leaking oil. If I hadn't gone for a second opinion I would've paid $500 for something that only costed $12. RIDICULOUS, do not trust these people. It was also the manager who said this.
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February 2024 by Christopher Boni
Great guys clean and efficient I will bring all my vehicles here..
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February 2024 by LLee Hanson Jr
The employees were very helpful and professional making my experience very enjoyable. I would highly recommend this to friends and family.
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January 2024 by Silverio Marquez
You guys lost me as a regular costumer. I would bring my two cars here for maintenance and oil changes, but the guy in the front is a such a liar. I was under warranty for brake pads and the guy told me himself that it'd he under warranty. When I return to get them changed, he starts arguing with me and saying that it was never under warranty and wouldn't service my vehicle. After this experience, I will never be going back to this place and advise others to stay away!
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January 2024 by karma c
Good customer service
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January 2024 by Bravefish90's Stuff!
Went to get a safety inspection on my car. Was fast, staff is courteous and not terribly expensive.
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January 2024 by Jorge Mendoza
Bald white dude rejected what I asked for I asked for synthetic blend and instead he used full synthetic after I told him no 3 times he did it on purpose probably hurt his fragile ego when I said no he not only did it this time but he's done it in the past to me before and he's the only snake person at that location who is going to charge for things that you didn't ask for. Watch out and check before you write-off on anything that lame might get you.
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December 2023 by Nina Venegas
The big Caucasian man at the register on 12/15/23 @ 3:30 pm was condescending XENOPHOBIC and rude. I will never spend money with this establishment ever again!!!
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December 2023 by J B.
My wife went in for an oil change. We usually go to the dealer. I usually take her car in for the oil change. When she told me how much it was, and I checked the receipt, some things didn't add up to me. So I called to speak to the manager the following day and spoke with Darren. I asked him to go with the receipt with me. What my wife told me and what he claims he asked and told her are two different things. My wife doesn't lie. He claimed that he he offered a full synthetic oil and she refuted and asked for a mixed blend. She knows nothing about oil, period. Full synthetic , mixed blend or any other type. She wouldn't know to ask or refute. She told me all she asked was for an oil change. He charged her for six quarts of oil instead of 5. He claimed that's what his system told him to do... I spoke with the dealership from where we bought the Jeep as well as another Jeep dealership and they both said five quarts of oil is needed, only. Not 6... They charged her extra $18 for a "special filter". The Jeep dealership also mentioned a special filter is not required. They also told her she needed a rare differential service in charge her for that. I can't confirm whether she needed it or not, but she paid $170 + $10 (limited slip diff). My wife mentioned that he told her he was giving her a $45 discount. I didn't see it on the receipt but I did see a $32 dollar AAA discount. We've always put full synthetic oil in this jeep. Now we'll probably do an oil change over again, elsewhere. I wouldn't recommend this place.
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December 2023 by ROBERT SANDOVAL
Great people are super fast. I showed up with one of my patrol cars. They were very respectful and knowledgeable. Instead of trying to take money from me for something I didn't need. They explained to me that I might be needing something very soon and that I should take care of it as soon as I can. I will be going back to these gentlemen for all my cars. Thank you for your professionalism
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November 2023 by Ceci L
I got my oil changed at the Ontario Mills Mall location and they installed my skid plate incorrectly. I stopped at this location where Blake welcomed me in and helped me out promptly. He and his team repaired my skid plate and told me how it was improperly installed. I wish I thought to give them a tip for their hospitality. Thanks again. I have this place bookmarked and will be back if I need service on one of my drives back to CA.
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November 2023 by Matt DeView
This branch is the only one I use because it's in my neighborhood nothing negative about other ones. But always clean, friendly and quick. They treat everyone as if they are the only person who matters. Great staff and attitude! This is a rare quality for many businesses in Victorville as unfortunately there are many methheads and tweakers up here. Your brand is well represented by this group of technicians. A++++++++++ service always
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October 2023 by Veronica C.
I can tell that they are working on efficiency and customer service. The manager was training his crew well and held them to high expectations, no exceptions. The service was fast and reasonably priced. I'll go again.
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September 2023 by Elizabeth A.
Absolutely horrible service. Told them we were going on a trip of over a 900 miles, They told us they would top off fluids and none of that was done . The worst part the oil plug came undone because they didn't tighten it and my synthetic oil spelled all over my driveway . I went in to tell them about it and they told me that was my problem. NEVER AGAIN WILL I USE THIS LOCATION
