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January 2024 by Debora H.
Very dissatisfied. I was pressured into purchasing 250.00 white gold earrings where 1 was ightly damaged, regular price was 350. I was leary due to clasped.was coaxed into buying a warranty so if anything happened I would be covered.I needless to say the earring fell off 3 days after purchasing it was which was back in October they still have my earrings they're trying to charge me $150 for one new earring which would take me at painful price for the earrings and nothing has been resolved. If I'm in a pan additional $150 I want a brand new pair of earrings and not the one that's damaged back and one good earring I am not heard back from them and I have not received my earrings back . Debora Herrera
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November 2023 by Maria L.
Warm Welcoming right from the start Carlos was very kind and extremely helpful he was very down to earth helped my Fiancé and I pick our wedding Bands and also worked with us on our budget we are so pleased with this place please don't sleep on this Jewelers they are wonderful they also finance, there inventory is Gorgeous so many beautiful rings so hard to make a decision but Carlos is your man he will definitely make you feel confident walking out of there knowing you got what you wanted and didn't brake the bank ... thank you to all the staff there and especially Carlos ! you all are Amazing
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October 2023 by Marcos Avila
Had a Great Experience Today ! Shopping here was Amazing…. I got a Citizens Watch with a Nice Discount….. Thank You Johana and Hector for making the this transaction as smooth as possible…. I hope to do more shopping here soon. Go check them out !
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October 2023 by Brenda V
I came to the Kevin jewelers in the vv mall and Lizet helped me immediately and found me exactly what I was looking for. She was so helpful and sweet! All the staff was very pleasant. Will definitely be going back soon!
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October 2023 by Karen M.
We bought a lifetime warranty to my ring a few years ago. Went today to get my ring repaired, they tell us we don't have a lifetime warranty on it. Will never go there again.
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October 2023 by Norma Lopez
Very pleased with customer service and so happy with our purchase. The bracelet is beautiful my granddaughter is going to LOVE it. Will definitely come back to shop again!
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October 2023 by Rafael Ramirez
The staff there are amazing. They make spending your money joyful and the ladies there are very knowledgeable and helpful. They kept within my budget and didn't pressure me to spend more. Great experience and I'm a forever customer.
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October 2023 by Cody Michael
Amazing customer service, great pricing. 100% made me a customer for life. The gentlemen that helped me was very knowledgeable and helpful in selecting my new ring. I would definitely recommend Kevin Jewelers to my family and friends. Thank you Rodnick Dotson. I’ll be back for some more jewelry sooner than later.
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September 2023 by Frankie V.
So I'm leaving that review. I do not recommend coming here because even after being contacted on here I went through so much BS. I asked my husband to drop off my ring and they were so confused but took it anyway. Then a couple days later I got a call from the store about how much it's going to cost me to fix it when corporate had already let them know it was going to be a one time fix then the lady on the phone said she's call corporate to confirm and she never called me back to make sure all was well, I had to call her to make sure they knew what was going on. The fact that I had to call back was what made it worse for me. I'm also still 100% unhappy with the fact that they still never told me sizing my ring in general would take up the warranty that's definitely something they should have discussed with me during the purchasing process. To top it off I'm missing a small diamond after picking it up to have been fixed but I'm so over them I don't even want to complain about another thing that I know they'll give me BS about.
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August 2023 by Kendrick Smith
Very friendly and helpful. They worked with my budget to an extreme which I would have never excepted. Always had been a 100% Zales person but not anymore! Thank you all so much
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August 2023 by Myke & Liz
Rodnick + Store Manager were Over-Helpful and informative -as usual!They take the time.-Wedding Ring, Tennis Bracelet, to my new Watch.... always Awesome Service!-Kevin Jewelers in the Victor Valley Mall-Always the Best !
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August 2023 by matt van lingen
Went to Kevin Jewelers to find the perfect ring for my love of my life. Met Carlos and Rodnick and they took care of me like family. Made the purchase an easy one and found the perfect ring. Thank you guys so much and keep up the great work.
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June 2023 by Core Spartan
Bought my engagement ring and wedding band here, very friendly staff that’s always ready to help you find something in your price range
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June 2023 by Alan Jr Rubio
I got my fiancé ring here and we both love it, worked out a hell of a deal for a 2.56 carat ring for a price I can brag about. I wish they would’ve honored there trade in better but the deal was more than enough.
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June 2023 by Priscilla Michelle Panuco
Had a great experience today at the Kevin Jewelers in the Victor valley mall. The management and staff were so friendly and accommodating. Carlos, Johanna and Jamie are always amazing!! Thank you for my beautiful gold earrings and bracelet!Will be back again very soon?☺️❤️
