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April 2024 by Craig P.
today is April 17th still no reimbursement from Howard's for our dryer that didn't work and also the installation kit that we purchased its amazing to me that people still shop at Howard's people need to look at their reviews not good my wife and I are not the only ones that have had bad luck with Howard's appliances if you need appliances go to Lowe's or Home Depot great sales people and great deliveries
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April 2024 by Augustus S.
It started out fine when I purchased my leather sectional from Howard's. When an issue came up with the sectional they came and fixed it in a reasonable time, but there were three. Now that the store has closed and I have to deal with another store I was kicked to the curb. Before the Victorville store closed I was informed that my other issues with my sectional was going to be taken care of from the Riverside store and they brushed my off to the La Habra store and now the La Habra store is telling me that my issue is with the manufacture. I call the manufacture and they tell mevthat they don't deal with the public, and that I should go thru the store where I made the purchase. Now Howard's is telling me that since I didn't purchase an extended warranty they can't do anything eventhough I was told that the sectional has a three year warranty when I purchased it (and I also wasn't informed that the store was closing at the time of purchase). The last representative that I was working with (in the parts department) informed me that the other stores was going to take care of my issues because she ordered the parts and they were going to be sent to the repair techs house so that when he gets them he can just come and do his repairs. Unfortunately that didn't happed because I have been waiting since January of 2024 to have my issues fixed on my sectional. I guess my next resort is to go to small claims court to have my issues fixed.
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January 2024 by Kennedy K.
Well!! My husband and I purchased a tragger bbq pit from Brandon the manger smooth service. Great with sales had all my kiddos too . Went back on this Sunday to purchase another one for our aunts birthday today. Walked in no one bothered to ask if we needed anything no welcome nothing. Waited for help 15 minutes!! Asking for help ( they called someone)no one comes. 10 minutes walk back to front 3 people standing talking to each other . I yell anyone working in bbq area lady says bbq ? ( me) tragger !! O here a man comes with attitude!! We don't have that pit in stock. Didn't try to help us at all. So sad. I will be calling corporate. Sunday sales people suck !!!!!!!!! I will let the manager know. They didn't like our color It shows!!
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January 2024 by Jariqa V.
We were looking for a new mattress and stopped into check it out we worked with Tanner and we were able to get what we wanted at the price we wanted. Tanner was very knowledgeable and helpful in the process and in less than a half hour we were finished and set up for haul away and delivery. Would recommend to anyone in the HD , we will purchasing from here again!
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November 2023 by Tristan S.
Was in the market for a new washer and dryer and stopped at Howards and the sales rep Tanner that had helped me find a new and affordable set for my house. answered all my questions and ones he didn't know he was quick into finding out. 5 out of 5 will be returning in the future.
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November 2023 by Mark G.
Bill Mckown was very friendly and knowledgeable and in just a few minutes we were able to find and decide on a replacement Refrigerator, ours died on a Sunday afternoon. The delivery was free and the removal price of $40.00 for the old refrigerator was very reasonable. The delivery and installation was great. The guys were friendly and efficient in removing the old refrigerator and the installation and setup of the new Whirlpool Refrigerator was great. The installers also made sure to tell us specific details we needed to know and do in the first couple of days before using the refrigerators water and ice features. Thanks Howard's fora great experience!
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October 2023 by F. R.
Please do your self and your family a huge favor and don't purchase a thing from this store. Its costing me so much time to try to get my money back that I will spare you the details. Just know, if there is a problem and your brand new appliance doesnt work, you will be out 1,000 and still out an appliance. Thank God I still have a fence to dry my clothes on. I did my good deed and warned my fellow yelpers, so please dont gamble here. We have casinos for that. In case you forgot, making a thousand dollars is hard. Now my only hope is a kind judge. 1,000 may not be a lot to some but to my family it was hard work.
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October 2023 by Valerie S.
Our experience with Howard's was amazing. Bill was such a pleasure to encounter.Thank you so much.
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August 2023 by Rian A.
Chris Medina is a wonderful sales associate! I wasn't able to come into the store and he emailed me refrigerator options in my price range and helped me set up delivery as well. His lovely accent was a southing plus. We will definitely use this Howard's location again.
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August 2023 by Vanessa P.
Our Livingroom Makeover! I cannot express enough how impressed I am with the customer service at Howard's Furniture, particularly Jill's assistance in helping us find the perfect furniture pieces for our home. Initially, I was quite attached to our sectional and had no intention of parting ways with it. However, Jill's expertise and genuine interest in understanding our needs made us reconsider. She skillfully presented an alternative option - a Flexsteel couch, love seat, and end table - that left us in awe. Jill's persuasive manner, combined with her extensive knowledge of the available products, convinced us that this was a purchase we couldn't pass up. Her enthusiasm for the pieces and her ability to showcase their features truly won us over. As hesitant as I was, my husband and I decided to take the leap, thanks to Jill's guidance and Jason's assistance. We couldn't be happier with our decision! The new couch, love seat, and elegant end table, complemented by our antique scale, have transformed our living space into a breathtaking setting. The remarkable customer service we received at Howard's Furniture undoubtedly played a significant role in our purchase. Jill and Jason were attentive, patient, and committed to ensuring our complete satisfaction. They went above and beyond to answer our questions, address our concerns, and offer valuable advice throughout the entire process. In conclusion, we would like to extend our deepest gratitude to Howard's Furniture, Jill, and Jason for making this significant purchase not just a transaction, but an enjoyable experience. We have no doubt that we will cherish and derive immense joy from our new furniture for years to come. Thank you once again, Howard's Furniture, for your outstanding customer service, and thank you, Jill and Jason, for your exceptional assistance!
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August 2023 by Jimandmissy Lima
Bought a washer and dryer here for way cheaper than any appliances store
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July 2023 by David C.
We came in looking for a couple chairs not knowing what exactly we wanted, after we started talking to Jill who helped us she spent time and really got down to the bottom of what we were looking for. She was huge help and made it the easiest furniture buying process ever. I would give her and this store 10 stars if i could. Outstanding customer service and product selection!
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July 2023 by Jacqueline K.
Great Appliances. We just moved into a new place and bought fridge, micro, range and dishwasher in stainless. they're all beautiful, work well and delivery was painless. thank you Howard's! Fair pricing, too.
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July 2023 by Susie B.
Great Service, fast and easy. Needed a refrigerator same day. selection and prices were very good. definitely refer to friends and family. used midway in past, Howard's has the same service and quality products as they did.
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June 2023 by LYNDA HYDE
Excellent customer service, and the best discounts going on! Our salesman, Tanner went over and beyond to get us a great deal on beautiful, affordable living room furniture.
