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February 2024 by Cheyenne Harris
This bank is rediculous!!!! I have had nothing but problems this week with my debit card that are stemming from Schools First's end. After a week and about 5 phone calls my card is still not working. They said it has something to do with the re-issuance of the new card and I'mnot the only one having this problem (my old one expires next month and I have activated the new one). Safe yourself the headache and go through different bank.
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November 2023 by Ryan Prado
Teachers
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October 2023 by Jessica Snider
I am a former employee/member of another credit union. I had been with that credit union for over 10 years and started becoming increasingly unhappy with them. I decided to try schools first and I can’t say enough good things about them. Initially I was just using them for a side savings, but after the other credit union disappointed me one last time, I moved all my stuff over and closed that account. I know have my checking, savings, auto loan, credit card all with school and I absolutely am loving their customer service and products. They are what a credit union should be; treating their members with respect and appreciation.
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August 2023 by Maria Castillo
We got a great service today. Coco the lady That helps us she was so kind and professional she help my son. To deposit his first pay check I have never received. A great service before like the one we got today. A be thank you to COCO.
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June 2023 by Donna Norton
Happy, friendly environment! Excellent service! 5 stars!
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August 2022 by Charles Laguardia
Very easy to use the versatile for withdrawals or deposits
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June 2022 by molkim skylop
Schools First will always keep me as a customer. They have helped my wife and I so many times when we needed a loan. They have always been top notch...my loyalty is to them.
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August 2021 by Mustang Gt500doh
I made an a appointment days ago to withdrawal some money. I went in today and told the bank clerk on the reason of my visit. The clerk said right away “no sorry we can’t withdrawal that much, and all we can do is 5 thousand”. I responded telling her I made an appointment.The clerk then looked at my ID and noticed it was expired. She then told me “did you call and tell them that your ID was expired too”? A week prior from today’s visit, I’ve withdrawn the same amount with the same ID. I then asked her why, was I able to use my ID last week? I just felt like she was trying to find any excuse for me not to withdrawal my MONEY. I was able to withdrawal the amount, I wanted but got 20’s and 50’s. This was just a bad experience and don’t recommend this bank.
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May 2021 by Angela McGowan
Awesome experience. I recently lost my wallet and the man who helped me out went above and beyond for me today. I really appreciate all that he did for me. I believe his name was enrique. Such a nice dude!
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January 2021 by Joseph McGriff
We were in the area to buy a puppy and we needed to withdraw from this ATM. Even though the branch was closed, the manager, Enrique, still helped us raise our limit in order to help us out. We cannot thank him enough =)
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January 2021 by GJB Construction
Quick, helpful staff.
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November 2020 by Annie M.
This is the worst banking institution ever. They steal from their customers and use unfair tactics. Do not use this bank unless you like having your money stolen.
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July 2020 by Jaloni Dedman
My name is Emily and I was very pleased with the services provided at the Victorville location. Greeted very pleasantly and with respect. Short wait time was a plus even with the COVID-19 regulations. Special thank you to Ozzy for understanding my situation and being patient with me when setting up my account. An official Credit Union member, greatly appreciated. By the way I’m using my boyfriends account to write the review, but definitely still me.
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June 2020 by William Brady
Best credit union ever, they care about their members
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May 2020 by KRIS MARTINSEN
Great bank, excellent customer service. My entire family banks here. Friendly, efficient employees who always greet you with a smile and make you feel like your the most important customer. Excellent variety of services offered. I left the big banks (sorry WF and BofA) years ago and haven't looked back. The Victorville branch rocks!!
