Spectrum provides cable TV, internet, and voice services with no contracts. It offers over 125 channels, fast internet speeds, and unlimited nationwide calling. For businesses, Spectrum Business provides internet, WiFi, phone, and HD TV services. Customer reviews note that the wait at the store is often very long, with reports of 30 minutes to over an hour. There are frequently very few workers, with only three reps present during busy times. While walk-ins are accepted, making an appointment leads to faster service. Once helped, the staff is described as friendly, professional, patient, knowledgeable, and not rushed. They take time to explain services, which is helpful for seniors adapting to new technology. Some customers report issues with slow internet or dropped calls, which the store attempts to address. However, there are complaints that promotional promises are not always delivered. Despite the long wait times, many feel the service is worth it, praising the no-contract policy and finding the associates helpful.
I park in the parking lot before they open because they have shade from the blistering sun. So I think it's great lol
May 2024
Long wait , better to make appointment, u can walk in but if have appointment u get faster service, they had 3 reps very busy 13 people when I went in..Hopefully my problem was addressed , dropped calls..they gave me new Sim card..?? The rep was nice and fast! Great ?
April 2024
Service is very slow. Literally takes for ever even with an appointment.
