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September 2023 by Crystal E.
First let's start with auto motive and how I bought a battery two years ago they replaced it because it fell in the three year warranty without giving me a hassle then I went to self checkout and an item wasn't ringing up and I really wanted it so the frontinlead and the cashier seen over self checkout worked very hard at making sure I could get the item I wanted overall best customer service I have had in a long time .
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September 2023 by Mrs. Nakita Patrice Lewis L.
I needed groceries and a shirt and I was able to get them both the same night! I used to do target for clothes and Walmart for like everything else but now targets clothes are trash and Walmart has really improved with their designs.
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September 2023 by richard r.
It has what you need. They need some help at checkout, though. Waiting in line for 30 minutes is crazy. Yes, they have self checkout, but those were also very busy. The employees are nice but they need to hire more people. There is no excuse for a 30-minute wait in any line at the store.
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September 2023 by CR F.
Worst Walmart out of the 4 in the high desert... just always a mess, signs all messed up, horrible customer service... but biggest complaint is where they keep all the TCG cards and sports cards... how is anyone ever suppose to see or select... just stupid planning and stupid management.
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September 2023 by Kory J.
when order and cancel they keep pending charges on your card for overland try not to take them off
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July 2023 by Loraine H.
I am so grossed out! Yesterday I had Walmart deliver some groceries! I went to use a sausage roll and noticed a green spot on the bun! Then I ounces more and they were on every bun!! I had these buns delivered on Sat the 1st! The expiration date was 6/28!! I didn't think to check!! Walmart has been leaving stale bread, buns and rolls on their shelves for a long time!! I took a chance and thought just maybe I'll get fresh buns! Nope!
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June 2023 by Reviewing R.
Staff seems militant and on edge seemingly due to high theft. I did returns on 2023 05-03 at around 4:45p. Return counter staff was in their own gossipy world. So much negative energy there.
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April 2023 by Linh Y.
I have returned to this Wal-Mart Supercenter to buy a small insulated cooler to keep ice cream frozen. I walked around and around looking for it. Finally, I asked an employee for assistance. The lady directed me to one of the kitchenware aisles. Unfortunately, they didn't have anything to my liking. She said I can check the travel and baby aisles, too. Sometimes they carry insulated containers. So I went over to those two areas and nothing seemed to fit my needs. I ended up walking back to the kitchenware area. I just picked an insulated lunch tote that may work.As I was walking out to the cashier area, a thought crossed my mind... I needed a new hairbrush so I started walking over to the beauty aisles. Kid you not, I saw some insulated bags on my way there. I said NO WAY, there was one blue one that caught my eyes... Freeze Me! It was meant for me. Thank you Wal-Mart!I also picked up a few other items since I had $34+ to use on my Wal-Mart gift card. It was a great visit. Got what I needed. Staff was very helpful. Thank you again!
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February 2023 by Milo A.
This review is for the pick up service. It is a nightmare to try and use the pick up option. There has been plenty of time to get this department organized, but it is still awful. Tbis is not the only unpleasant experience, but is the most recent. We came to the store to get our order at the alloted time, but received a message after we already arrived that the order was delayed. They had all afternoon and evening. We came the next day and tried to call the pickup #. That # is alway full and a message can never be left. You have to have the Walmart app to check in, and my partner does not have the app. The employees will try and ignore you when you try to get their attention. The idea of providing a pick up service is great, but this Walmart has not perfected it and made it a pleasant experience.
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January 2023 by Deanna V.
Order pickup is so slow . And these employees play around . Let alone it takes longer cause they don't have a key to get inside either . I been here for an hour waiting for my order with my child in the backseat, can't make this up, it's ridiculous. Hesperia's walmart location is much faster & worth the trip. Let alone Hesperia Walmart has more food actually in stocked compared to VV. Order pickup is to be picked up immediately not 30 minutes to an hour or longer wait .