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April 2024 by Elora Van Scyoc
Very good food but definitely not the best atmosphere as it is in the Visalia Mall. Visalia has very few good hot sandwich places but Charley’s is definitely one of the best!
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December 2023 by TAR Lee
Have to say, not impressed. Uber delivery was on point. The food..., so so. There was a literally serious lack of cheese. How do you advertise cheesesteak with cheese and only put one slice on it? It is a "cheesesteak." And "cheese fries"should be cheese fries. The meat was tasty and a pretty good amount.
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December 2023 by Benjamin Barlow
The sandwiches were alright. If you are thinking of getting the mozzarella sticks, consider asking how fresh the marinara sauce is. We got an expired container. If the same lovely cashier is working, you need to speak up because she doesn't seem to care about her job or the customers' order. I am genuinely disappointed. Would not recommend.
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November 2023 by Water No Ice
Andrew was really
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October 2023 by Bren
Andrew was really
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August 2023 by Erika German
We were there this weekend and we had to repeat our order several times to the employee, we figured he was new or just loud inside the mall.. long story short they didn’t give us a drink after we asked for convos. I asked the girl if i could have my drink and she rudely replied i hadn’t purchased one.. i start looking at receipt then all of a sudden this “manager” asks what’s the problem more rude than the other one.. we tell her and she starts getting crazy and ghetto . The kid who took the order even told her that yes we got the convos and he forgot to charge drinks . This was after she was getting loud and almost cussing.. she then instead of giving us a drink just wanted to refund us after waiting forever for our food.. food was good bit the service is horrible i think if i would have argued that manager would have jumped over the counter she was so ghetto and unprofessional
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September 2022 by Laura Lucero
I used to work here very clean and sanitary also fries are the best with jalapeños
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July 2022 by Xavier Johnson
I had the original very good Definitely coming back
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March 2022 by Marcela S.
offensively impolite not nice at allmannered. Did not call the order . Made me wait .
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February 2022 by Jose Rivera
If I could give Paul Lee a 0 I would... after paying 30$+ for two combos he charges me .50 cents per ranch im surprise he did charge me for napkins and jalapeños what a cheap and rude man... And he the owner the food was good but the service was horrible ? would hate to have to work for this guy... won't be spending my money there again... good day sir
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January 2022 by Jesse G
Always a good sandwich and good service hear at the mall food court
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November 2021 by Rose M.
Michelle was at the counter handing the food out, right after I made my purchase I asked if they can add the season salt to all my fries. I made an order of 5 meals to go. She said no you can add it on your own. And I said politely, I made a purchase of 5 orders to go and my family is at home, that means I'll have to open each container and add the season salt when they can add it before closing the containers and put it in the to go bag. She said no you can add it. No other words was exchanged and I didn't argue with her. I don't agree with treating people with disrespect even though she probably would have earned it. You need to train you team members what customer service consist of. The other team member looked out way shocked as to what she said.
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November 2021 by Jesse Garza
Always a good sandwich and good service hear at the mall food court
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September 2021 by Sierra C.
if could give this horrible a** place no stars i would. everytime i go here something ends up nasty or wrong. only a few times ive been truly satisfied. you can get a sandwich with no onion but yet itll forsure taste like it!!! spent over $60 ended up with a horrible a** sandwich. do not go here. and if your do pray they have a good day and your order comes out right. i want a f****** refund.
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September 2021 by Natividad Ramirez
Food is always good. One if my favorite places to eat. Only thing is they charge .50 cents for ranch.
