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February 2024 by Misty Clements
Had a great experience with the optical department today at Costco! Huge thanks to Alyssa at the front desk for answering all our questions. She also had excellent working skills. From answering numerous calls (that kept coming in), staying calm and very professional while scheduling our appointment and also making our experience a great one! Great job Alyssa! Thanks to all the staff! We Will definitely be coming back!
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April 2023 by Jose Benavides
Careful...called to ask if they accept my insurance and they unequivocally said 'yes'. Turns out, they take it but as an out of network provider. That meant I had to pay around half the cost of the exams for my wife and I. Otherwise, very nice staff...check and double check your benefits.
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March 2023 by Terri S
My mother went to Costco on a Saturday to get her vision checked. She had an appointment at 2pm. The office is closed for lunch and is open at 2pm. My mom went to check in for her appointment around 2:05. The doctor was not even in the building. His assistant knew this and didn't advise my mother that he was not in the office yet and was running late. Here it is 2:30 and no doctor so around 2:45 my mom said I'm not waiting this long. So she goes into the office and asks what's going on? She said she's waited for the doctor for 45 minutes and said where is he. They tell her he's running late my mom was like why couldn't you have told me that from the get go. So my mom tells the staff this is unacceptable and unprofessional and to cancel her appointment. As we left and where walking around costco the doctor came in so this was approximately 2:50pm. His staff probably advised him he had a 2 o'clock appointment. Not sure why they couldn't have texted or called the doctor stating you have a 2oclock appointment. He ends up chasing my mother down and finding her in the costco. He apologized and was trying to get my mom to complete the appointment. At this point my mother was irritated with him. He said he wouldn't charge her for the visit. Kind of defeats the purpose when you have insurance. He was fiddling with his water bottle while talking to my mother and was wearing sweat bottom pants. He looked unprofessional way too casual. He told my mother he didn't know he had a 2 o'clock appointment, then said he had a flat tire. Not sure if he was truthful doubt it, but hey if you get a flat tire let your staff know your running late common sense there. I wouldn't recommend unprofessional slow service with a doctor that lacks professional demeanor.
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January 2023 by Unique Rod
Jan 12.... 9 days since I ordered by glasses and still did not get it... supposed to be 5-7 days of wait, I should just ask for a refund.
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July 2022 by Miraella Legazpi
Andrea was very nice. Eye dr made my 12 yr old daughter uncomfortable. He was not friendly and did the worst exam on us! Very disappointed, it has changed so much!!!! Was gonna schedule the rest of my family but after our appointment will not be going forward
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August 2021 by Redrumsport 559
Really bad customer service and rudeness of the girl there not helpful
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May 2019 by Lou J2020 J
I have to give 5 stars! Quality of these glasses are outstanding!!! I can’t say enough about the quality I bought the espirit brand they are so lightweight I don’t know I have them on the lenses are so clear and perfect I feel like I was blind and know I can see . No glasses from anywhere else compared the price was great and quality is outstanding!!
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April 2019 by Louiseceline J
I have to give 5 stars! Quality of these glasses are outstanding!!! I can't say enough about the quality I bought the espirit brand they are so lightweight I don't know I have them on the lenses are so clear and perfect I feel like I was blind and know I can see . No glasses from anywhere else compared the price was great and quality is outstanding!!
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February 2019 by Nancy Cervantes
Hustle free prices on contacts and glasses are good
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June 2018 by Donna P
This optometrist checked my husbands eyes, wrote him a Rx and we bought his glasses. He could't see much better.
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January 2018 by Donna Poore
This optometrist checked my husbands eyes, wrote him a Rx and we bought his glasses. He could't see much better. Went to a real Eye Doctor's Office and found out he is in dire need of cataracts surgery. CATARACTS AND THEY DIDN'T SAY A WORD!
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July 2017 by Pedro Perez
Always friendly. Try and go right when they open it between 2-3 to avoid those long a** lines
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August 2015 by Ana Dionglay-Kalaw
Clean restroom, fast reliable cashiers, cheap and delicious polish hotdog and pizza
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August 2014 by Traci Davis
Margaritas for the weekend!
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February 2014 by Ralph Enriquez
There's a line for lines. Its a long line for lines.