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February 2024 by Alexzandria K
Tried to scam me. They told me my shocks were bottomed out and my struts were leaking. Took it to a normal mechanic, and they determined my car was fine and both of those were not true. I took it to a normal mechanic because I was suspicious that my car was driving perfectly fine. No abnormal shaking or bouncing like crazy when I go over bumps. I gave it time to see if these issues presented themselves, they did not.I had been coming here for years, so I am extremely disappointed and questioning every time they told me something was wrong with my car. The difference is I used to have a car with real problems they could diagnose. I now have a newer car with no real issues.
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February 2024 by Walter Day
I really appreciated the front desk service, really helped me out to figure out my issues mechanically and financially, really awesome job from discount tire and trustworthy
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February 2024 by Walter Bentley
Well done my friends. Thank you
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February 2024 by Raphael Lopez
Well to begin with, I’ve gone there for many tires in the past and they have always been great with deals for tires. I went again yesterday for a new set of tires and had one tpms sensor in my hand because I replaced the air stem and asked them to put it on for me. Then I get a call saying that I was missing a sensor in one of my wheels. So I told them to put it on the way it was because I previously didn’t have my tire pressure light on so it would continue to work the same as before “right”? Well when I got the car back the light was on and I asked them to explain to me how that was possible and they said it’s not possible for the light to be off with a sensor missing. I told them “I know that, that’s why it makes no sense what you are telling me”. They just said sorry there’s nothing we can do. I know for a fact that they broke it and didn’t want to confess to it. So be careful and be there if possible. Just sounds and little suspicious now that a have a new manager there. Hope to help some else down the road that’s all.
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February 2024 by Summer Mendoza
This is usually where I come for all my auto services and it’s always a great experience!! Very good prices as well.
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January 2024 by Ana Lu
Friendly service,
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January 2024 by Carla Mae Asuncion
Andrew was very helpful throughout my transaction with them. He helped me with my appointment, with ordering the tires that I wanted from the warehouse to their store, and assisting me with my financing application. I appreciate all the hardwork of their mechanics, of course, for making sure I get to drive my car on time. Thank you!
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January 2024 by Jan H.
I went to this location when a general search showed them as the one place in my area with a specific type of tire I wanted. I called, made an appointment and had the tires installed. Reviewing my receipt I saw only letter and number designation for the tire installed. When I looked it up it was not the tire I had requested. When the folks at Discount Tire discovered the error, they contacted me and made arrangements to correct it. All it cost me beyond the first set of tires was the gas to get there and the time. The staff was courteous, efficient and did not try to sell me services i did not want. The waiting space is open and airy. Unlike many tire stores I have been in, it did not smell of tires. This would have been a five-star review if I hadn't had to make two trips to get my tires.
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December 2023 by Carlos C.
Awesome and honest group of people. Andrew and his staff catered to the needs of my vehicle. Andrew gave me an honest opinion of what needed to be done and did not try to upsell. I'm recommending this place to everyone I know
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December 2023 by Quang Nguyen
Bought 4 new tires here. They installed all and told me on 1 tire a stud broke and lied about it saying they didn’t do it and it was the previous installer. I drove off and the whole car felt weird like the tires were going to fall off. I took it for what it is and tried to fix the stud to find out that the rest of them were cross threaded. I called them back to confront them and they still lied about it even when I told him I over heard him and their tech talking about cross threading the lug nuts. They didn’t want to take responsibility or pay for the mistake that they did. I had to call their corporate to get the problem fix and even now my car still does not drive smoothly. Highly recommend to stay away from this place.
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November 2023 by Gary Greeny
Have been a loyal customer of Discount tire for a number of years, I have three vehicles and they have been my go to auto store….. but no more! Took out Ford focus in for a brake job, they did the work which required removing the hubcaps and wheels, a week after picking it up we noticed one of the hubcaps was missing, obviously it wasn’t installed correctly and came off at some point, went back to discount tire and told them the problem assuming they would get a replacement, was I wrong, they said we had to have proof that it had 4 hubcaps when we brought the car in…. Found that replay totally unacceptable. I have to replace the tires on my 2018 Mustang GT, their high performance and expensive, I’m looking for a new tire dealer and will NEVER go back to discount tiresUpdating my review,after posting my original review I was contacted by Ruben from Discount Tire, he reached out to us to correct our issue over the missing hubcap, after meeting with him he reached out and bought a full set of hubcaps for us, I have to say that he bent over backwards to correct the issue we had, thank you Ruben
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November 2023 by Gregory Valdez
Went in on a flat thought how lucky that it blew out near a tire shop. Guy in the front said it’d be a hour and a half that I might want someone to pick me up. Then after I chose to do a buy one get one for the tire he said shouldn’t be long you’ll be next. While waiting all I hear is them calling people asking for the key to their wheels that they can’t get it off. Probably like 5 people he called. 3 hours later they are barely getting my car in. Meanwhile I’m hearing them calling over 4 different customers to let them know they could not fix or figure out what the problem is with their car. The guy tells me he’s going to put the two new tires in the front and the older in the back. He said the flat tire signs on but after a little driving it’ll go off. I told him you have to reset the sensor it needs a relearn but he insisted it’ll go off after a little driving. I drove to Selma and of course the sensors on. Then I realized they never rotated the tires. One new one in the front and one new one in the back.
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October 2023 by Nyel C.
This place is unbelievable! Waited 2 hours to have them not even do an oil change. Then came back the next day and waited 3 and a half hours for them to do a simple oil change. Didn't even reset computer. Still say oil change required. 0 stars if I could... horrible
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October 2023 by Missy Ruiz
Took my car in for an oil change today. Ruben was incredibly kind, pleasant, and professional! As well as the other gentleman I encountered (didn’t catch his name)..My oil change was completed in about an hour and a half. The experience was great from start to finish. Best experience I’ve had at a tire shop yet. I’ve been to a few where staff is not too pleasant lol. So glad I came here and will be sending all my friends and family here as well.
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October 2023 by Ma Pinedo
Ruben is awesome. I called to inquire on pricing of tires on the Fourth of July, he was very professional and informative. As luck would have it I picked up a big fat screw this morning and I was lucky enough to find Ruben working. He was quick to get my tires replaced without an appointment so I could get back on the road and get to work before lunch! Plus, he said I qualified for the 4 free Island Waterpark tickets!?Ruben’s review is unchanged. What has changed is that I ended up with a broken tire sensor and a ruined wheel bearing (same tire). Also, after I left the store, I had to go back because the tech had replace my air filter cover incorrectly and my car warning system was flashing to pull over immediately. Ruben had me go back and he fixed it and so I attributed it to everyone can make mistakes but now I have lost all faith in discount tire. I was encouraged to go back and ask them to fix my broken sensor but I can’t even trust them to do a simple tire change, I won’t let them ever touch my car again.
