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July 2023 by Nolen B.
Hard working crew. Moved my family home in about 6 hours. They did an excellent job of moving fragile items, a piano, and appliances.I hope to not move again for years, but if/when I do, I'll be calling Jack and Jeff to move us.
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May 2022 by Tara K.
They worked with us when our move in date for our new home was changed multiple times. Front office was always good about calling to confirm ahead of time. Moving guys were professional and polite.
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April 2022 by Tara Keeton
These guys were very professional with moving our things. We had a lot of stuff, and they took the time needed to pack and unpack it correctly. The office was also very accommodating with our move in date was changed multiple times. We definitely recommend them!
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December 2021 by David Daniels
My wife and I were very pleased with these guys. A couple other moving companies bid our cross-town move at $4000 and $2500. Jack and Jeff got it done for $950. The 2 guys worked hard and kept our furniture safe from the rain. To top it off, one of the dudes had a super sweet mullet. Highly recommended.
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August 2021 by Robert Skipper
Great guys
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July 2021 by Deborah Sa
Do not them, they broke one of my TVs and a ceiling fan. I was told they would send a repairman out for the fan and its been 2 weeks now and nothing. On the tv nothing either...all they did was send a check for $300. The tv alone cost will cosr me $400 to replace. The guys worked hard but were like bulls in a china store trying to beat the heat. I will never use again.
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April 2021 by Scott L.
They were awesome! I was out of town on business and the wife was home taking care of our kids. Jack and Jeff did everything for me. I felt guilty for not being there, but at the end of the day they handled everything. When I got home it was to a new house. Thanks very much for the work you guys do! A+++++!
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January 2021 by Annette de Asis
We highly recommend Jack & Jeff Transfer Co. They showed up on time, All three movers were very polite & helpful. They worked there tails off through what was a long day of moving. Our belongings were all delivered in great condition. We will be calling them for our next move!
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November 2020 by John Ball
Of course 5 stars I am bios. I work at the fresno jack and Jeff bekins
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September 2020 by Alec Mercurio
Do not use this company!!!! We had this company move us on 9/15/2020. Two individuals showed up. We only had 11 items to move and it took them 3 hours. They drag out to get more money. Top it off with they broke my safe open and stole my moms wedding rings. We told them the safe stays because we were packing our stuff to move to our temp house while ours is being built. They also stole a knife my son had ingraved for me while he was serving our country. I am still waiting for a call from the owner to resolve this issue. Its crickets right now. So in closing I made a police report and find out one of the guys has been arrested multiple times for robbery and theft. He has been charged for taking stolen property to pawn shops. I want my money back!!! how could you not run background checks on employees you are sending to peoples homes.
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August 2020 by Thomas Griffin
My wife and I employed Jeff and Jack Transfer (“JJT”) of Visalia, CA to move our household goods from our Exeter, CA home and to enter them into storage, anticipating a duration (for an overseas assignment) of several years. After our return to the United States we relocated to Arizona in April, 2020. During the nearly 5 years when our material was in storage, we paid JJT in full, regularly, by direct payment. Not all our belongings were properly received in Arizona, however. Three landscaping tools of significant value were stolen while are things were in the custody of JJT. Two of these are clearly shown (by JJT’s own documentation) to be missing, even at the point of entry into their warehouse in 2015! The third piece – which was essentially the base component for all three – was actually replaced by an inferior, non-operative tool; clearly, this was a deliberate attempt to hide the fact that the tool was stolen. Nevertheless, in addition to JJT’s documentation, I have fortunately retained clear documentation of all three tools and their original purchase.I calmly called JJT to explain the situation. They were initially sympathetic – and promptly provided me with a claim form template. I provided JJT with all the requested details, including the discrepancy in the documentation, the evidence of what was previously owned by me, and the picture of what we instead received. (In addition, it was clear from JJT’s warehouse documentation itself that the other two tool items were completely missing.)Based on fair market value of replacing these tools, I fully and properly documented the loss claim and requested reimbursement from JJT in the amount of $367 - submitted electronically to JJT on May 29, 2020. All requested backup information was also submitted at the same time. JJT confirmed receipt in full of these materials a few days later, and that everything needed had been properly included and submitted. Their representative stated that everything was in order and would be properly processed expeditiously.Four weeks then passed without receiving or hearing anything; I again wrote to JJT. I was assured that full reimbursement had been sent out much earlier, and that “there must be a problem with the mail”. (We live in greater Phoenix and have had absolutely no problem with the US Mail otherwise.) The JJT representative further indicated that she would personally “…issue the new one [check] tomorrow” on July 2, 2020. I am quoting directly from the archive of emails that I have fully retained.Obviously, these three assurances were misleading and insincere. Now a full 100 days after the incomplete shipment arrived, and two months after the claim was fully submitted and acknowledged, and after three email assurances by JJT’s representative, nothing has been received. I wrote to JJT once more (fourth time) to plead for fair handling on July 14, 2020 – two weeks after the statement that a check was being sent out the next day – but this time my request was simply ignored. Clearly, JJT is not only deceptive in its practices, but also insincere and misleading in their business communications.Although it shouldn’t matter, the other frustrating component is the very small size of our legitimate claim relative to what we have paid JJT over the years – well over $10,000, always in full and on time. We paid for the moves immediately and in full, treating the movers on both ends generously as well. They could not have asked for a better customer. Nevertheless, they refuse to take responsibility for the theft of our tools in their custody, and in essence have bilked us out of $367. On top of their dishonesty, this is simply bad business.It is immensely frustrating to be treated in this way. I sincerely hope to help other consumers avoid this same experience. I respectfully recommend that you exercise their choices wisely – including simply avoiding Jeff and Jack Transfer of Visalia altogether.
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July 2020 by Tom G.
My wife and I employed Jeff and Jack Transfer ("JJT") of Visalia, CA to move our household goods from our Exeter, CA home and to enter them into storage, anticipating a duration (for an overseas assignment) of several years. After our return to the United States we relocated to Arizona in April, 2020. During the nearly 5 years when our material was in storage, we paid JJT in full, regularly, by direct payment. Not all our belongings were properly received in Arizona, however. Three landscaping tools of significant value were stolen while are things were in the custody of JJT. Two of these are clearly shown (by JJT's own documentation) to be missing, even at the point of entry into their warehouse in 2015! The third piece - which was essentially the base component for all three - was actually replaced by an inferior, non-operative tool; clearly, this was a deliberate attempt to hide the fact that the tool was stolen. Nevertheless, in addition to JJT's documentation, I have fortunately retained clear documentation of all three tools and their original purchase.I calmly called JJT to explain the situation. They were initially sympathetic - and promptly provided me with a claim form template. I provided JJT with all the requested details, including the discrepancy in the documentation, the evidence of what was previously owned by me, and the picture of what we instead received. (In addition, it was clear from JJT's warehouse documentation itself that the other two tool items were completely missing.)Based on fair market value of replacing these tools, I fully and properly documented the loss claim and requested reimbursement from JJT in the amount of $367 - submitted electronically to JJT on May 29, 2020. All requested backup information was also submitted at the same time. JJT confirmed receipt in full of these materials a few days later, and that everything needed had been properly included and submitted. Their representative stated that everything was in order and would be properly processed expeditiously.Four weeks then passed without receiving or hearing anything; I again wrote to JJT. I was assured that full reimbursement had been sent out much earlier, and that "there must be a problem with the mail". (We live in greater Phoenix and have had absolutely no problem with the US Mail otherwise.) The JJT representative further indicated that she would personally "...issue the new one [check] tomorrow" on July 2, 2020. I am quoting directly from the archive of emails that I have fully retained.Obviously, these three assurances were misleading and insincere. Now a full 100 days after the incomplete shipment arrived, and two months after the claim was fully submitted and acknowledged, and after three email assurances by JJT's representative, nothing has been received. I wrote to JJT once more (fourth time) to plead for fair handling on July 14, 2020 - two weeks after the statement that a check was being sent out the next day - but this time my request was simply ignored. Clearly, JJT is not only deceptive in its practices, but also insincere and misleading in their business communications.Although it shouldn't matter, the other frustrating component is the very small size of our legitimate claim relative to what we have paid JJT over the years - well over $10,000, always in full and on time. We paid for the moves immediately and in full, treating the movers on both ends generously as well. They could not have asked for a better customer. Nevertheless, they refuse to take responsibility for the theft of our tools in their custody, and in essence have bilked us out of $367. On top of their dishonesty, this is simply bad business.It is immensely frustrating to be treated in this way. I sincerely hope to help other consumers avoid this same experience. I respectfully recommend that you exercise their choices wisely - including simply avoiding Jeff and Jack Transfer of Visalia altogether.
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February 2020 by Kristen Hair
Very nice guys who get things done quickly and neatly.
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September 2019 by Robert Oakley
Former employee at Jack and Jeff. Great people to work with. Very professional during all phases of the moving/storage process. Will use them when I move as well.
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September 2019 by John Wilson
Awesome ðŸ‘, this company worked their tail off for me and no damage....thanks guys
