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August 2023 by Nam Chu Yang
Alexandra did my hair and she did an awesome job. It was exactly how I wanted it, I was very happy with it.
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August 2023 by Kellyn Schuster
I booked an appointment online. When I showed up they said they couldn't do my hair because it actually takes 3 hours even though online it only meets you book an hour. They are aware of this glitch but they didn't call me to tell me they just let me show up and not get my hair done.
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March 2023 by Rachel Ann Pina
My experience here was very nice. I was greeted upon entering the area. Employees were smiling. All the guests seemed to be at ease. There was conversations and laughter going on between clients and hair specialists, that is great to see that everyone was having a good time. I had a beautiful balayage done on my hair. I also had it cut and styled as well. I recommend this place, and will definitely return.
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March 2023 by Gabriela Pastor
Worst experience ever and I am not talking about the job done. Management needs to improve. I’ve been struggling finding a long time hairstylist. My friend recommended Nibardo and gave me the phone number. I called and scheduled an appointment. I was excited that I was able to go on a Saturday and didn’t need to miss work. I showed for my appointment and guess what? I was not even in the system!! Manager Karina “accommodated” me for Sunday with Barbara. I was not happy but I really needed my hair done for an event, it was way too long, damaged, and color was faded, plus grey hair was showing. Sunday I get there and Barbara showed me the options. I picked the color I wanted, she went to “mix the color”, two minute later she comes back and says “I’m sorry, we don’t have that color or anything I can create the color with”. At that point I wanted to get out of there but I need my hair to look decent and I had nowhere else to go anyway. I picked another color from what they had available. Then, to top it all off… I know this is not a VIP salon but hey! If others offer wine, champagne, or even mixed drinks, at least have water for your customers!!! I was thirsty and THEY DID NOT HAVE WATER! Poor Barbara went and got me water, she probably went to the mall and paid with her own money because her manager can’t even have water for the customers, or the colors available, or a reliable person answering phones and scheduling appointments. Needless to say that was my first AND LAST time at JCPenney salon.Services: Haircut
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March 2023 by Sylvia
I took my Tia Pauline to get a haircut and she had a great experience with Jessica Padilla. Thank you!
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December 2022 by Laura Lucero
Fast easy service and very friendly had my hair cut by marisela would recommend very sweet and very professional thanks jcp salon
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December 2022 by Sara Hagen
Jackie at the JCPenny Salon did an excellent job on my daughter's very dense hair. My daughter said Jackie was very gentle and I'm super pleased with the cut! I highly recommend Jackie! ??
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December 2022 by Sara H
Jackie at the JCPenny Salon did an excellent job on my daughter's very dense hair. My daughter said Jackie was very gentle and I'm super pleased with the cut! I highly recommend Jackie! ??
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December 2022 by oppp opp
Jackie hooked me up with some killer braids...I dont want any of you taking my stylist so as long as i can keep my appointments with her yall can come get braided lol she does great work...im a dude if that helps the rest of you lost like me ...JACKIE! see ya soon!Service: Braids
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November 2022 by Maria Smith
I like coming here the gentleman that do my hair know my hair type and what to do make it pretty and stylish and healthy and I say if you got curly hair the gentleman or couple of the women are the best they straighten my hair make sure it looks right before citing it and they also have people more improved people here now I had my hair murdered by high salon and I went here via recommendation and my hair has looked great now I get it appointments get canceled but I call ask who in before hand i see these reviews breaks my heart they are super great people and I pref to go here because often stylist don’t know how to cut or work with curly hair so honestly if you want some place that’s going to do you hair right then I say come here and ignore the reviews they get busy or call out the world doesn’t own people they aren’t always able to make it in. Now if your hair has been damaged or is very fake yeah it going to become fired I chipped a lot hair off to get it right and they never harmed my hair here actually fixed to so if you hair got ruined maybe it’s cause forgotten to tell them you had it dyed or permed or always styling it or using wrong products so please ? people I have had bad hair salon but these people aren’t a bad hair salon they saved my hair before vacation and honestly I greatfulServices: Shampoo & conditioning
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October 2022 by Ashley Smith
I like coming here the gentleman that do my hair know my hair type and what to do make it pretty and stylish and healthy and I say if you got curly hair the gentleman or couple of the women are the best they straighten my hair make sure it looks right before citing it and they also have people more improved people here now I had my hair murdered by high salon and I went here via recommendation and my hair has looked great now I get it appointments get canceled but I call ask who in before hand i see these reviews breaks my heart they are super great people and I pref to go here because often stylist don’t know how to cut or work with curly hair so honestly if you want some place that’s going to do you hair right then I say come here and ignore the reviews they get busy or call out the world doesn’t own people they aren’t always able to make it in. Now if your hair has been damaged or is very fake yeah it going to become fired I chipped a lot hair off to get it right and they never harmed my hair here actually fixed to so if you hair got ruined maybe it’s cause forgotten to tell them you had it dyed or permed or always styling it or using wrong products so please ? people I have had bad hair salon but these people aren’t a bad hair salon they saved my hair before vacation and honestly I greatfulServices: Haircut
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October 2022 by Darelin Hastings
I moved to the area leaving a hairdresser who was so fantastic. Went to this Salon, asked for basically same as I had always had my hair. In 3 visits my healthy long hair became fried/crunchy. Had to cut off 3 years growth and deal with an ugly haircut style and botched color to cope with the whole mess. Very unprofessional and irresponsible. So sorry I trusted/paid to basically have my hair destroyed. And the moral of the story, only help and advice they gave was expensive deep conditioning waxes at my expense til it grows out. And No, they do not lose any sleep over destroying a clients hair. Do not recommend.Service: Hair coloring
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October 2022 by Josephine Line
JCPenney's did my hair before and I was happy that we came out and I'm going to go back again I like the Friendship of the people who's working in there and it's very nice place
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June 2022 by Sandra Munoz
I've made two different appointments and they get canceled twice not even a call till I get to the salon is when I know my appointment has been canceled. Anther lady had arrived a few moments after and her appointment got canceled to. No call to let her know either.
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March 2022 by LB
Went in about a week to two weeks ago. Hair color and cut came out fine, can’t remember name of stylist. Experience was good besides when who I believe was the manager or someone in a lead position with short blonde hair, came in and was gossiping loudly with stylists while guests were in salon. Made a very unprofessional impression. Wouldn’t go back because of this.Services: Haircut
