-
December 2023 by Mark F.
Wow what great service and help from Shana Banana! Friendly knowledgeable low pressure and style sense
-
December 2023 by Monica H.
Great customer service! Shana Melugin was great to work with and helped us with all our needs.
-
December 2023 by Shana M.
The Visalia La-Z-Boy is absolutely stunning!! It's staff is very nice and helpful, they are by all means educated and professional. Hats off to all! What a great place to find what you're looking for. So many fabrics and leathers to choose from. Customization is fantastic. You do have to wait for them to build it for you, which takes 6-8+ weeks, it is well worth the wait. Priced in a very competitive market, you do get what you pay for sure! Make the investment, it's worth every penny! Drop in and check it out, tell your friends too!
-
November 2023 by Tony Cornett
Bought a new recliner. Superb high quality chair! Salesman Robert was great thru the entire process. Friendly, courteous and No high pressure sales and was very helpful. Delivery guys were great. Love the new recliner. Thank you!
-
November 2023 by Tony C.
I'm a disabled Vet with back issues and searched everywhere to find a new recliner that works for me. LAZBOY had what I needed. Superb high quality chair! Salesman Robert was great thru the entire process. Friendly, courteous and No high pressure sales and was very helpful. Delivery guys were great. Love the new recliner. Thank you Robert and LAZBOY!
-
September 2023 by Cheryol P.
Sales Consultant Robert Zamarippa provided outstanding service and advice on purchasing a recliner lift chair.
-
April 2023 by Lj G.
Outstanding experience with Sales Associate, Debbie at Lazyboy Visalia! She was kind, professional, and very knowledgeable! When you have had 5 spinal surgeries, picking the right chair means EVERYTHING! Thank you, Debbie. Keep up the awesome work!
-
April 2023 by David Vasquez
I was very very disappointed in the quality of what I received. First let me say that the folks who work in the store are top notch. Great folks. I issues I have is what I received. We ordered two motorized recliners, all leather with all the bells and whistles. After we received them, we began making up a list of things wring with them. Once the technician showed up, he had to order parts to fix. This should not happen when you order recliners costing more than $2000 each. I guess I am stuck with these now.UPDATE!!Still terrible! The attached picture is what was sent to fix our recliners. Mine is still not working correctly. And one issue we are being told is the way it is designed. The one in the showroom does not have this same defect. The only way for me to be happy is a full refund. I highly doubt that will happen. I will never, EVER buy this product again.
-
February 2023 by Sandy Smith
Nice furniture good prices friendly staff great atmosphere got me a new recliner and a couch love it
-
February 2023 by Karen Hadley
We found a super comfortable recliner and love seat. The staff is kind, helpful, and knowledgeable. There are also rugs and decorations that would look great in almost any home.
-
January 2023 by David V.
First let me say that the folks working in the store were great. My issue was with the product I received. One would think that when you spend more than $2000 for a recliner, it would be perfect. NOT La Z Boy. After we received them, we began making a list of things wrong with them. When the technician came, he had a list of parts he needed to order. What is going on here? It looked like they installed used springs on mine. I do not recommend buying La Z Boy at all!! So very disappointed in the quality of the product.For the reply, my custom order ticket is 10-209813. Thank you
-
November 2022 by Byron Rush
The best furniture in Visalia! I was surprised how much La-Z-Boy has changed. I found a great modern sectional that I was able to design to fit my room. I could customize the shape, the pieces, and the fabric. Speaking of fabrics, they had 800+ choices of fabrics and REAL leather. They even had stain resistant fabrics for messy people like me. Huge selection of recliners, too! The Lifetime warranty on the frame and the fact that it's made in America made it easy to choose a quality piece of furniture from La-z-Boy. Beautiful showroom, design gallery, and great friendly designers.
-
August 2022 by Stephen93277
Byron was very kind and helpful. He helped my mom find the perfect recliner. Great experience!
-
July 2022 by A W.
Great service good price hope they delivered soon. Debbie and Maureen very courteous helpful.
-
May 2022 by Sharon Andrews
Warning stay away from the Visalia Lazy Boy store. I purchased a lift recliner for my disabled husband. Expensive yes. In less than a year it broke. Tried to get a service to repair it, took forever and several weeks later they gave us a loaner. After a good 6-7 months we were told it couldn't be repaired. Finally I got a replacement of lesser value but at this point I needed to resolve this issue. Now I admit I am loosing my cool because the second one is broken after maybe a year and a half. Again they will repair it at their convenience . I will continue my post when and if anything is resolved. Final warning don't purchase from them-your decision. ?
