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July 2025 by Josh L
Great selection, great vibe
Stopped into Lids and walked out with exactly what I wanted. They had a solid selection of hats, and the team there was cordial, helpful, and chill.
I felt kind of like a jerk when they asked what I was looking for and I just said, “Hats.” Like… yeah, obviously — it’s Lids. But they didn’t flinch or make it weird. Just laughed it off and kept it friendly and professional.
Nice people, easy visit, and a clean store. 5 stars all day.
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March 2024 by mugzie mugzie
Poor attitude on these workers now-a-days. Not very helpful. Went to number 1 sports fan across the street and hat was cheaper than lids.
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December 2023 by Marisela Moon
Big Ups to Lids had my husbands hat engraved with glow in the dark stitch in Memory of our brother Warren Moon ♿♿♿it came out perfect!
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June 2023 by Lillian Fernandez
My first time ever walking into this place for a present. Giselle was very helpful and kept it real honest and did a really good job on helping me. Definitely coming back if i need any more hats lol
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March 2023 by Rob Isquierdo Jr.
Unfortunately had an unpleasant experience today. The customer service representative was extremely unhelpful and clearly did not want to provide assistance locating a specific hat.
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December 2022 by Marvin Millikan
I get hats here if I don't order offline. Only thing is they don't carry Royals hats since it's Cali.
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September 2022 by Jesus Ruelas
No comment
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December 2021 by Christina C.
I somehow have to leave a good review for Shelby and couldn't find a way to do so online. She was such a great help customizing a hat and kept me posted on the process. So shout out to Shelby! Great employee
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November 2021 by MICHAEL HENDREX
So slow to check out the new system they have is terrible. Plus people just buying a hat should not have to wait behind everyone customizing thier hats. I've bought cars faster then this hat.
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July 2021 by David Subia Ruiz
Great service the girls are so nice and kind embroidering my and memory of my late son
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July 2021 by Jessica Sanchez
They must have been very desperate for employees because the two girls they had working couldn’t answer any questions or even bother make any suggestions on the sales floor. They must not have sales goals here because they did not care to sell anything and let us and another customer just walk out.
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July 2021 by Amalia Gonzales
The staff was very helpful and friendly
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March 2021 by Chris Mesa
Store is supposed to open at 11:00am been waiting 30 minutes to pick up custom hats. Employees are a no show. Wasting our time!!!! Employee shows up 35 minutes late from posted 1100am open time sign in window. Then tells me and the other 10 people in line that she won’t open until1200pm. That BS and horrible customer service
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January 2021 by Xavier Montes
The worker, Gregorio, did not seem to be in a good mood. I felt like I was a bother. Love this place but my visit wasn't the best.
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January 2021 by Richard Gomez
Excellent service, good products, great vibes & personalities. Definitely visit once you get a chance.
