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March 2024 by Andy T.
I would recend not buying anything from Lowes, especially Craftsman tools. Although they promise a lifetime warranty and replacement, they do not honor that promise. The service is poor and the manager is incompetent. Buyer beware.
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February 2024 by Debbie Havner
I got what I needed for the garden.
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February 2024 by Sam Viscarra
The store has some of the best prices in Visalia. Did see any works really. But the one I did see was nice and friendly. But most of all are professional.
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February 2024 by Dawn Marie Goldsmith
Love this store
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January 2024 by Kelley Simmons
Quick in to get what I needed and quick out. Very friendly and helpful staff.
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January 2024 by Donna Adams
Had difficulty finding what I was there for that the web site told me Lowe's carries the leather hole punch and was in stock. I asked someone for help (don't know where that person went when I thought they were going to get the info I requested and will come back but didn't see them again) someone I'm thinking in charge somehow but approached me and looked up where this item is stocked and I had looked down the two possibilities but didn't find it. Which doesn't mean much because they could show me it was where I looked but didn't see. Happens to me all the timeThis lady helping me with hand held tablet looked it up and shows them as out of stock and where they'd be if they had them. For me this level of customer service hasn't been around for way too long! Maybe it's because of these surveys and hence why I try to fill out whenever I'm able! She went above and beyond as far as I'm concerned and I'm just sorry I didn't get names because she's a real asset to your store! I absolutely will keep using Lowe's first when needing anything they carry. Also trying to keep more of money used for most of the same things I can get online to buy at a store here in my home town. Working to keep just as much as I use for online purchases and the rest try to spend locally especially with awesome customers. Relying on the website for what's in stock I may have to call the store before I run all over looking for this item I can get tomorrow from Amazon. Finally found it at the 4th store I ended up at but was the first place I thought would have them!!
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January 2024 by Lorie
I love walking up and down the isles looking at all the different tools and gadgets.
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January 2024 by Frank Mercado
All the personal at Lowe's are well trained to take care of the customers, respectful and professional. Thank you!!! keep the good work.
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January 2024 by Nick Roch
Plenty hard too get a job there not enough info always get picked up by career Builders and others hard to get app. On Lowe's! After that get a lot of JUNCK MAIL ON CELL CONCERNING EDUCATION AND travel and such just JUNCK.
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January 2024 by Daniel Harmon
I was very thankful for the service at this Lowe's. I needed a hot water heater. It was up on the shelf, where they had to use a lift to get it down. A young lady helped me find it, then she called for the next available person to help get it off the shelf. A gentleman showed up within 5 minutes. Very friendly, wish I could remember his and her name.
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December 2023 by Laura Gallardo
Great customer service at check out and the Christmas tree area
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December 2023 by J Ruiz
Always like a kid in a candy store when visiting Lowes. Very helpful staff that's willing to answer my questions to the best of their ability or find a coworker who can.
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October 2023 by Jasmin Valadez
Honestly, purchase your items directly from the brand...if you don't purchase it on credit or lease and have problems, you're on your own. Deeply regret my purchase.
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August 2023 by Anastasia “Tasia” Poulos
I'll take Lowe's over Home Depot every day of the week because they help our military, but kind of a forking joke to let my 150lb boyfriend load a GD FORTY SIX" TOOL BOX BY HIMSELF. Ya'll really too busy at 9am om a Monday to use the forklift to put it in the truck for him? Really Junky customer service if you ask me. "Don't mind that you just spent $500, go ahead and load this heavy a$$ toolbox BY YOURSELF"BOTTOM BARREL CUSTOMER SERVICE THIS MORNING AND I AM SO DISAPPOINTED.Will have to see if Home Depot can earn my business back again.
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August 2023 by Mayra Alcala
Manager Anthony was rude and made us feel like we were bothering him as we were trying to purchase our washer and dryer.....so much so that we ended walking out since we were such a bother to him. News flash buddy you work in customer service, if you don't want to work DON'T! WORST EXPERIENCE EVER!
