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January 2024 by Chrystal N.
If I could give zero I would on the customer service/card service. I appiled for the credit card and got approved. I was told on1/16/2024 that I would have a temp receipt to use and then after that, i would have to use my ID to find and charge my account. Well on 1/20/2024 I came back to return the boots and make a purchase that purchase turned into an 45min transaction because there is a miscommunication between Nordstrom Rack and the lending bank. Once approved and your 24hour temp card is up, you can't make a purchase you have to wait on your card, which should be stated at the time of approval. Thanks too Dominique for having the patience to stay on the phone for 30mins plus, got hung up on by Destiny in customer service, called back, to only be told no, the purchase could not be charged! Slam dunk come in for Drea the manager who made a Great customer service decision and saved the day for me. I appreciate the Great Teamwork which turned that negative situation around. Drea and Dominique had Great customer service the entire duration. They have 10 STARS from me....Customer Service Card Services A BIG FAT ZERO!
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November 2023 by Kiko G
Great place to buy clothing and shoes. They're also new in the Sequoia Mall.
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October 2023 by Anthony D.
Visalia now has its very own Nordstrom Rack located in part of the old Sears store, in the currently under renovation Sequoia Mall. This is a great addition to the area as the only other store in the area is a Macy's. There are other Nordstrom Racks in Fresno and Clovis, there are no other stores for higher end clothing without heading to SoCal or the Bay Area. This is a typical 'Rack". Great selections, full racks and decent prices. I overheard different groups of patrons complaining about the prices. I guess they were expecting "TJ Maxx/Marshalls prices, which they will not find here. Service was great and I'm happy that this store is here.
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October 2023 by Alexander Bravo
overrated the just take few dollars off original pricing
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October 2023 by Ernesto 007
They got some heat in this store ????? they have everything you need
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October 2023 by Alyson B.
Louboutin's? Leaving Nordies in Visalia? Yes it is true! I saw red soles on opening day, and my little fashion loving heart was full. The kids shoe selection was on point, and they had tons of inventory in just about everything. I like the way the store is set up with the dressing rooms in the back. The staff was pleasant and it seemed like lines were moving. Love their hair accessories & the men's section was huge. Time to level up, fashion lovers!
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October 2023 by Sandra B.
Tried to get two tickets for sneak shopping for today.?never received verif code still at 12 noon
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September 2023 by madeline g.
I have shopped the Rack in other cities and always found their selection very good. Some items are after sale from the store and I suspect some is gathered from vendors as requested from management for lower end option. I really look forward to the opening day
