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December 2023 by lost pie 101 k
I had an amazing experience with Pronto Insurance .The customer service was top notch ! if you neeed insurance contact Laura Gonzalez , she is the best !she provided excellent service and she’s very professional .I could not be happier I’m glad I called Pronto.
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September 2023 by Yesenia V.
Consumer beware!! Trash! They purposely cancelled my policy for non payment when clearly I had auto pay. My policy was 209.00 a month for my 2022 accord hybrid. Well when I called to renew because clearly they would reinstate my previous policy, they started a new policy. The price for that policy same coverage, 798. Dollars! I thought I was hearing things. I called back again, same quote. They stated rates went up, 600 dollar more a month!!! Robbery!!! I called AAA insurance immediately, as I can't be driving without insurance. The price 240. A month for full coverage on the Honda and liability insurance on a very old car. Pronto insurance are Scammers! Please take your business and money elsewhere. I have better coverage and insurance for a better price. A blessing in disguise honestly.
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June 2023 by Keith Trent
Monica was super helpful and very friendly. She made my morning very smooth. I appreciate her help very much.
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May 2023 by Ernesto Alcantar
Monica was so freaking awesome took care of me with no hesitation thank you so much cheers happy Friday
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May 2023 by Veronica Niksich
Very prompt, professional, courteous services. I was warmly greeted and got my quote and paperwork handled quickly. Each step was explained to me and I had no questions.
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April 2023 by Shawn Bengtson
I have saved a ton on motorcycle insurance and car insurance and ask for Laura! She is awesome and is always on it! Saved me over $1200
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April 2023 by Velena Llamas
I highly recommend Pronto insurance for you auto insurance. Here you'll recieve excellent customer service from Wendy & her co worker. These ladies are willing to help find the right auto insurance that suits your financial budget. Not only that, they are willing to work with you when it come to you paying the initial payment to start the auto policy. I was able to pay it in 2 paymemt.. Best part part , my auto insurance was effective right away. And, my monthly auto insurance payments are very affordable.So thank you Wendy Hernandez for helping with my auto insurance.SincerelyVelena M Llamas
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January 2023 by Estrella Rowe
Laura was so professional and attentive as well as patient with the system or computers not working properly.
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January 2023 by Fran Perez
Laura G. Thank you for helping me with my car insurance. You are very friendly and professional and I really appreciate your help ?? with everything. Happy Holidays to you and your family many blessings your way. Stay safe ??
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December 2022 by Jmoney
Monica was super quick and helpful. Didn’t have to wait on her for anything, even called me back to make sure everything was good to go and that I was happy. That is customer service for sure ??
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December 2022 by Hassanain Aljanabi
Monica, the office manager is very rude. She does not know how to communicate with her clients and she ended up hanging up the phone.As an office "Manager" you should learn how to provide good customer service and no being rude to your customers.Horrible service, Horrible office, I Do not recommend.
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December 2022 by joshua hernandez
José gave me a great price for my cars. I still can’t believe how affordable this insurance place is. Wish I would’ve knows sooner. 10 stars if I could.
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December 2022 by Mad Apache
Monica's the shhhhht!! Very helpful since day 1 and the only agent I want to deal with... Mad Apache has Spoken!
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December 2022 by Alien Creative
Ask for Jose when you go in. He’s such a good help. He’s honestly the best. ? I only paid $182.25 FOR THE FULL YEAR!!! I’m so happy
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December 2022 by Erik Romero
Monica is a great agent she has wonderful customer service and such a nice person.