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May 2025 by myron wiley
Nice inside storage.
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November 2024 by Cassandra Fay
Horrible security and customer service had a unit broke into they didn't even know until I informed them unfortunately this isn't the first time multiple people have had this happen
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September 2024 by Alicia rico
i went in on 2 different occasions asking for a storage room and prices instead of her asking replying to my questions she continued to cut me off and ask if i had rented from her i repeatedly stated to her no i’ve never rented from this facility before fast forward 2 weeks later i return to i ring the bell 3 different times had me standing there for 15 minutes when it clearly states they are open so i decide to call she returns my call 20 mins later and still refused to rent a unit to me stating i’ve been there before.. That manager needs some classes in professionalism i will never return to that property again she needs to be removed
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August 2024 by Lucero Castillo
The front desk had an attitude with me. As someone who has provided much more professional customer service for 5 years, there’s a clear difference in tone between saying to someone “Who are you? I don’t know you” and asking someone “Are you a new or returning customer?” This does not leave a good impression at all, and certainly leaves a lasting impression.
My family has only had a unit here for 10 years. I understand I’m new to coming to the complex and the staff did not recognize me. However, I don’t understand the clearly out-dated attitude I received initially from the front desk. It wasn’t very helpful or conducive to the conversation when I called back to clear things up, the same staff member immediately said “Okay, listen..” as if I wasn’t willing to hear her out in the first place, or as if I approached the conversation with any other attitude besides politeness. It was clearly a rude attitude on their part.
I wish I didn’t have to leave this review in order for this concern to be properly addressed, as I understand the staff member did not see anything wrong with her tone. It didn’t help that another customer had to leave their two cents with the staff, making the situation even more complicated. I love being able to have a storage unit that is convenient for my family. It is very inconvenient to have to have this conversation with the staff in the first place. This isn’t even the first time a family member of mine has had a similar experience with the same staff member at the front desk. There’s a pattern that must be addressed, even if would want to continue to use this location regardless.
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March 2024 by Doyle Davis
The person who took my call was very polite and professional. She provided very clear prices and conditions. Had I not found a friend to store my trailer for free, I would have stored my trailer at this business.
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February 2024 by David Subia Ruiz
Very friendly professional manager big help with my late brother in laws belongings
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August 2023 by Ocean Lost
Inside warehouse storage facility, small walkways, uniquely packed units. Bonus of drive way accessible into building, unfortunately, not tall enough for an 11' tall moving truck or van. Keeps you out of the rain, though.
Call for prices.
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June 2023 by Daniel Allen
Called to see availability and price to park a 25 foot trailer. She quoted me $100, then as I thanked her for her time she said, "Well, if it's not over 25 foot it's $75." I don't need to play games, just be honest with me and I'll do the same for you.
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March 2023 by James Casas
Worst place to ever take your stuff the Mexican lady in the front will rob your money she told me to leave right when I got there they will keep your money Don't go here poor business that dum batch needs to get fierd
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January 2023 by Y T.
came on my lunch from work to pay a bill.. again no one in the office, sign says open, i rang the bell... after 5 minuts i called and they said they were on lunch and someone will be there in 15 minutes.... this has happened numerous times. i wish i was able to speak to the owner because this is a continuous issue when i come to pay my bill. now I have waisted gas and my time... AGAIN!!
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November 2022 by Wayne G.
UPDATE: Emery reached out (only after a horrible review) and seemed to have fixed the issue with the hours, but seemingly nothing else. The rate we were promised when paying by the year went out the window, and our inquiries about the bird crap, water leaks, and rat infestation has fallen on deaf ears. I feel like they tell you what you want to hear, until they get you in and it puts you in a position of having to relocate all your stuff once you get comfortable. Looking for storage after beginning of year; and a small claim in court. When selecting this company for our storage needs we overlooked some reviews describing a rude and crazy manager. What a mistake. Since renting a 10x20 and inquiring about some additional units and interior storage we have had nothing but problems with Juanita. She lies to us all the time, feeds us what we want to hear and then goes a totally different direction. She's a horrible representative of this company, and I have been trying to reach "Emery" for some time now to inform him what is going on. Let me know how I can get in touch with Emery and I will remove this review.
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September 2022 by Michelle Deleon
They have always been so good to us. Are vehicles are safe and they work for us! I’d suggest them.
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June 2022 by Xhane Impakt
Inside warehouse storage facility, small walkways, uniquely packed units. Bonus of drive way accessible into building, unfortunately, not tall enough for an 11' tall moving truck or van. Keeps you out of the rain, though.Call for prices.
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June 2022 by Nikki F.
HORRIBLE customer service, so many problems with this place, they will try to rob you of your money and if you have any issues do not expect them to handle it professionally with good customer service, so rude
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December 2021 by Blanca Chepillo
I came on the 26th of december knowing that storage was open guiding my self from the map saying that was open i get here the lady said they were closed she didnt let me in.
