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April 2024 by Christine
Great customer service? Will be going back!
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April 2024 by David Lopez
Good service and great prices
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April 2024 by Alexis Delgadillo
Very good service. Went in a couple days ago to buy a couple pair of shoes, even though it was busy, still got them very quick. All the staff was so nice and helpful. Even gave me some advice on them. Good prices too.
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April 2024 by Jesus Hernandez
Excellent customer service by Mercedes, she’s always kind and helpful.
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March 2024 by Yasmin Cruz
Worst customer service the lady at register was soo rude. For no reason.
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August 2023 by Robin Ingle
Worst customer service ? Would only let us try on 1 shoe at a time, (the left or the right) when I asked for a manager she would not speak to me, she would only speak to my child. Finally let us try on both the left and right shoe at the same time and told me " I'll give you the benefit of doubt". Did not purchase because of that comment and left. Never going back.
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February 2023 by Christina Angulo
Went in yesterday felt stalked the whole time like let me shop?? horrible costumers service
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November 2022 by Amelia Felix
Workers follow you around like if your gonna steal from them , & they check if your little bills of money are fake. Don’t know if it was just be personally but I did not like the experience
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January 2022 by Miguel F.
Waited in line since before the store opened 3+ hours for the jordan release today and only 2 people came in to pick up from the raffle one of the managers was seen walking in and out of unlaced a resell store in the mall and only 3 pairs of shoes left for people in line to buy... makes me wonder if the manager made a deal with the resell store to make more money on the side. Not a good look?
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January 2022 by Ameliayabeezy
Workers follow you around like if your gonna steal from them , & they check if your little bills of money are fake. Don’t know if it was just be personally but I did not like the experience
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December 2021 by M Love
Only visited the website. A little confusing.
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July 2021 by dina gang
Dope shoes just need a lot more jordan options
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February 2021 by McCadden Family kids life
Staff was really nice. The shoes were exactly what I was looking for. Ended up leaving with more than I planned and the sales were great.
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February 2021 by ambrosio nobles
Nothing wrong with it
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January 2021 by Ermila Escobar
I experienced the worst customer service that I had no choice but request my money back. My first time at the store I ordered and paid for an item, but when i returned to the store to pick up my item I was told with attitude that i had to wait in two lines before i could pick up my order. I asked if they could bring it out to me because i didn’t want to enter the store and offered the receipt and ID but they refused. After waiting I find out they mistakenly ordered the wrong size and they said the correct size would be in the next day. I requested if they could send it to me because i didn’t want to waist any more of my time or return to wait in two lines again. They said no and that I would have to wait in the lines again for the third time so they left me no choice but to request my $$ back. I took that money across the street to the number 1 sports fan store and found something nicer, faster and had a pleasant customer service experience. Never again will I return to this store and deal with the attitude the girls carried and the lack of customer service the Manager refused to provide.
