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November 2023 by Dan Dieterich
What a waste of time and money! It rained mud last night, so they were busy. The conveyor was running so fast that the brushes never touched the hood or windshield. There was no rinse and a couple of seconds of drying. We had to get a wet rag to clean the windows clean enough to drive. Didn't bother to get back in the traffic jam to complain.
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November 2023 by Ernesto Alvarado
Broke my cars sideview window. Told me to wait 3 days. Took almost 4 weeks to get back to us just to state that the owners have denied the claim. Been going here since they only had 1 place open only to be shown the lack of responsibility on their part and the higher-ups couldn't even contact us themselves. They had to send a middle man.
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October 2023 by Kat
I used to love this place. Have been taking my car here for the last year. I've never been asked to pay for one of those cheap little U-shaped air fresheners that clip in the vent. Recently, they started charging a $1!!!! For ONE!! How crazy is that! They'll still give you a free bag and dash wipe, but if you want one of those little 2¢ air freshener instead, you'll be asked to pay a DOLLAR! LOL so fricken crazy. They're scamming people man.
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October 2023 by Delia Ramos-Cano
Thank you to the boys who scrubbed my windshield today! You guys are awesome. Especially the one who used his elbow grease and got the job done.
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September 2023 by Edgar P.
Ran threw it 3 god dam times gave me express even tho im paying for the most expensive one fucking annoying asf
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September 2023 by AJ
Be careful with the Cameron location. This is the second time I pay for the $17 Ultimate car wash, but I am giving the cheapest Express one. It’s like the cashier (which may have been the same one as my last visit) is purposely charging you for what you want, but she is giving you the wrong service. I have not had this problem with the Mooney location and it only happens in this Cameron location. Maybe it happens in the Mooney one too, but I’ve been lucky?I was in a rush unfortunately and couldn’t request the correct service I paid for. I’ve used Surf Thru multiple times and unfortunately I don’t think I’ll be coming back if I’m getting stolen from.
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September 2023 by Stacy H.
They did as asked and they do a better job than the Surf Thru Express in Tulare, CA I would recommend
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September 2023 by Deborah Walker
Today the lane relegated for members - meant to be quicker - is shut down abruptly. After being stuck in line for 15 minutes wondering why the other lane was humming along and not one staff member had come out to explain Ithe situation I walked up to the two employees standing where the automatic arm lifts for entry and asked what was going on.The polite employee explained they needed to replace the paper roll for the receipts.Obviously no one knew how to do it so we just cooked in our cars waiting. I asked if we could at least move into the other lane if it was going to be much longer and the rude employee who was obviously the paper changer gave me an incredibly rude stank eye. Yeah, great customer service, guys.
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August 2023 by Sylvia Lobato
They did really good today they were busy and were still taking the time to scrub our windows properly I appreciated it my car looks great.
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July 2023 by PLYN DRTY
First time at the Surf Thru and was very rushed tried to ask about the monthly service was told just look at the sign. Wash was OK didn't realize you don't even dry cars or do anything other then take my money wasent a great experience. ?
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July 2023 by Arcellia Garcia
The machine kept stopping and when my car went through the right side brush scratched my car... I went to tell them and the girl said the manager clicks on a 2:40 is 2:46 and I haven't seen him .. IF THE MACHINE ISN'T WORKING RIGHT DON'T KEEP RUNNING. CARS THROUGH!.. in reply to your response you must not have seen the cameras because the washers stopped multiple times there was 3 cars before me and one went back to the ticket booth.. and I did point out the scratches they're there before this day.. but thank you ! I don't need to lie I have carwah options and I chose yours but I won't be renewing my membership.
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July 2023 by Jacob L.
Got stuck in the car wash and the soap went dry and made the car nasty (0/10 wouldn't recommend)
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July 2023 by Dan Boyce
A good cat wash with plenty of spots for self-cleaning the inside. Clean well maintained facilities and great service.
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July 2023 by Richatherton
Have membership but downgraded my wash level.Always a good job and vacuums are good and powerful.
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June 2023 by DOMENICA84MUA Rudy
Absolutely love it. I literally go everyday. There's no excuse for driving around in a dirty car when you can pay a small fee and wash it everyday.
