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January 2024 by Terry Hansen
Your vehicle needs to be serviced. The gas milage was 10 miles to the gallon. I only drove it 18 miles and 2 gallons barely put it back to the original setting. Also, this vehicle would default set back to the tow option, which geared it down when it wasn't necessary. Took me quite a few miles to find the shut off for the tow option.
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December 2023 by Jason Kent
It was easy, fast, and convenient. More than any other time I had used one.
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December 2023 by Christina Sperry
The customer service I received both at pick up and drop off was excellent, very courteous employees. The truck was clean, worked great. We finished a day earlier than anticipated and they cut the price accordingly.
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November 2023 by Brittney Kellar
I had an amazing experience with Manager Duncan Vaughn. He explained all my charges because it got a little confusing and he absolutely saved my day!!!!!! I will rent from here again and again solely on the service I received from him today! Highly recommend!!!!!!!!!!!
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November 2023 by Gregory Grant
Donovan helped us when we were running late. He made a day that was beginning badly better. He knows what he's doing and friendly.
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November 2023 by Megan S
Donavan was very helpful. He helped tie down my trunk to ensure all of my moving boxes made it home safe!
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October 2023 by Erika O.
A gentleman named Duncan helped us. He was very delightful and very helpful. He help us find the best price and was very fast. Very happy we went to this U-Haul. Thank you Duncan. Your the best.
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October 2023 by Jamie Gonzales
We waited over an hour to get our rental, with two people in line. The front desk guy had no sense of urgency or care that people were waiting- glasses and 30 years ish old. Like the sloth on Zootopia, but worse. Completely rude and horrible customer service
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September 2023 by April Anaya
Donavon was very helpful and professional. He got us in and out of there in 10 minutes. Made returning our rental very easy.
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September 2023 by Danielle Morey
I had to have a hitch placed on my car and a trailer lined up to make a move out of state. Donavan and Dunken were both outstanding to work with. I never write reviews but they went above and beyond to make this a really great experience.
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September 2023 by Lori
The Old Man that Works at this Location needs to be Fired! Every single time I’ve been here He has the worst Customer service EVER! He never wants to get out of his chair to do anything! Or help a customer for anything! Plus he has the worst Attitude! TIME TO RETIRE!
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August 2023 by Ashley Rosa
I was trying to return my rental truck today but I couldn’t find my contract and I needed to know how much gas to return it with. So I call the store and get John on the phone. He was extremely rude to me. I gave him all the information he asked me for. Including getting out of the truck so that I could tell him what the truck number was. He then tells me he found my reservation but he can’t tell me what the gas should be at yet. He had something he had to do real quick and he would call me back. I explained to him that I was at the gas station waiting. He never called me back. I waited 30 mins and ended up having to call U-Haul general customer service number to get the info. I’ll never use this location again.
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August 2023 by Russel Norrod
super easy experience online easy platform to rent a U-Haul we rented a 10-ft U-Haul truck for 3 days drove about a hundred miles in it customer service at mineral King in Visalia was exceptional I would definitely prefer them to anyone and they do get a five-star rating
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July 2023 by Witchy Woo
Uhaul is a company that should be shut down. This is a criminally negligent company that takes advantage of innocent Americans.They do not service their trucks. As a result my wife suffered a tire blowout that could have killed her. We are both traumatized. Worse still is uhaul refuses to take any responsibility for their mistake. I want to see the entirety of this criminal company shut down for good. Uhaul is evil.
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July 2023 by Rick Herrera
I have rented from them before and have had never had any problems. The only thing would be that they are sometimes short handed. I would recommend.
