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December 2025 by Ivonne Torres
Alberto Castellanos was very professional and helpful. He was very patient and friendly. Would recommend!
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December 2025 by Fel M
When you buy vehicles from them ,they get what they want not what you want...
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December 2025 by Maria Iniguez
We had a great experience at Toyota Visalia, Albert was very helpful from answering all our questions to a smooth purchasing process. We are very grateful for all his help and we love the vehicle we purchased for our growing family.
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December 2025 by Misty Alcaparras
The best car buying experience I’ve ever had. Everything was amazing and so easy. We started out with a guy salesman (sorry I do not remember his name) he was very nice and friendly but had to go finish another sale. We were then directed to Rosa Marron. She was great, friendly, made us feel at ease. Definitely recommend!!
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November 2025 by Jose Robles
Wow this was amazing Rosa Antonio and Cris were so helpful they gave me so much help
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November 2025 by Damon Yunt
Purchased this beautiful hybrid yesterday. Alberto went to bat for me again and again and again. The whole experience was exciting, a little nervous at times. But it’s all in anticipation of getting approved for a vehicle. The whole vibe at Visalia Toyota was chill, professional. I’m leasing this vehicle which is best option for me now. I will be back. Thank you.
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November 2025 by maria “Vanessa” ruiz
Jamarhl Latimer is an amazing employee! He helped my family and went above and beyond to ensure my Toyota was taken care of. He personally helped keep us updated about the repair, down to the estimated time of completion and made it a smooth transaction. I even gave kudos on his behalf to the supervisor Orrin Kroon who agreed Jamarhl is an excellent employee. It was truly a blessing to have him be part of coordinating to ensure the car was safe to give to my youngest son off to college! I will be dealing with Jamarhl for all my family members Toyota’s.
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November 2025 by Sandy Sanchez
excellent service made me feel comfortable and safe on choosing the right vehicle totally recommend Alberto
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November 2025 by Arthur Hudson
Our salesman David, and the sales manager were very accommodating of our needs. There was no stress, they made everything very smooth. We will highly recommend your dealership.
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November 2025 by Kallen Reule
Absolutely fantastic!!! Jeannie was so, so great with us and didn’t try to slide anything by us, very honest and kept it straight up. Every part of it from the test drive to figuring out financing was professional and easy. If you are looking for that new car or just your next toyota I highly highly recommend this facility and Jeannie!
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November 2025 by shawn t
Truly sick and I give this management (tony) supervisor a negative star review if possible for saying he do his best but never would show his face again.. But definitely would give abel a five star review who was an awesome salesman with us. I really wish we could of got a deal done. He came back and forth with the manager so many times and just couldn't get a deal done with us. Was told 800 for a monthly payment an just went downhill from that. Just walked across the street to Kia where we got a deal for way cheaper. I love Toyota but not for 900$ a month
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October 2025 by Krystyne Sanchez
5/5 Outstanding Service!
Every time we need something, Service Manager Orrin Kroon goes above and beyond to take care of it right away! He’s consistently professional, friendly, and genuinely cares about his customers! Orrin always makes sure everything is handled quickly and efficiently, and we never have to worry because we know we’re in good hands! It’s rare to find someone who truly takes pride in their work the way he does! Thank you, Orrin, for always going the extra mile for us, you’re the reason we keep coming back to Visalia Toyota!
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October 2025 by Tj
Honest Review – Low Trade-In Offer Experience
I recently reached out to Visalia Toyota to get an offer on my Toyota Prius, and unfortunately, I was left with bad view of the company. The general manager offered me $21,000, which is much lower than the $25,000–$26,500 range from Carmax and other toyota dealerships in the valley for the same car.
I understand every dealership has its own process for appraisals, but this offer felt unreasonably low and not in line with the current market value. I wanted to share my experience so others are aware and can compare offers before making a decision. If and when I purchase my next Toyota I will not consider this location due to this experience.
I will say the staff were professional and polite, but the pricing from management was far below what other Toyota dealers are offering. Always shop around — it can make a big difference.
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October 2025 by LIGIA VELAZQUEZ
I want to thank Kalani for helping us every step of the way on this purchase. He answered all our questions, being patient,clear, and honest with the whole process. Will definitely recommend going to him to family and friends. Thank you.
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October 2025 by Deanna K
I took my cousins car in today to be serviced. Michael Hendrie was the service advisor and he made a lasting impression. Not only was he able to answer questions about my cousins car but he was also knowledgeable about other kinds of cars. While I am not currently a Toyota owner, Michael’s service was very persuasive if this is the type of service I should expect when visiting this dealership, I will choose Groppetti. Great job Michael!
