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February 2024 by Ann Cowan
Always enjoy shopping here
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January 2024 by Sara
Great employees very friendly
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December 2023 by Lulu C.
0 stars should be an option. Total crap. They messed up my medication not 1, not 2, but 3 times on the same prescription and were super rude to boot. Had interactions with three different people. All had a nasty attitude AND never bothered to give me any instruction on a new medication. NEVER AGAIN!
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October 2023 by Ashley S.
If giving negative stars was option, that's what I'd give this pharmacy. Their service is horrible. They rarely have medications in stock. The automated response will tell you that the prescription is being ordered but most times it's not. You have to call to get them to actually check on it and to get it in stock. Good luck dealing with someone on the phone. This place sucks.
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September 2023 by Lyle Martin
If there is a pharmacy in hell it's staffed by these employees. I went for a simple pick up. Was told to return 4 times. Than they said there was a problem with my insurance. There was no problem, and after my Dr called them to clear things up they had me wait another hour. After they were done with their games they said they didn't even have my medication in stock. I wasted 6 hours for absolutely nothing.
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September 2023 by Destiny Conley
The lady answering phone calls today. Her attitude was disgusting. Today august 16th 2023 I called this morning at 9:19am asking if I could get my meds sent to my house and she was very rude and wouldn’t even let me finish my sentence and I had to sit on the phone for 15 mins just to actually talk to her and she proceed to ask a question and not even wait for a response and puts me on hold to wait longer. I called again at 3:23pm to ask for an update and once again very rude.If the employees have some type of problem going on at home they need to leave it at home and not be taking their anger and frustration out on customers. That employee should be ashamed of herself. Hope she learns and if she doesn’t,I hope someone puts her in her place. Manager please talk toYour employees.
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July 2023 by Richard R.
This Walgreens pharmacy has extremely poor service. I wanted to refill a prescription but was out of refills.The prescription can be refilled after contacting the doctor's office, which takes a day or two. The item doesn't actually require a prescription since it is sold over the counter, but with the prescription, the price is much reduced. It used to be the case that a good pharmacist would ask if you are out of the med, or item, and if so, give you a couple of "samples" to hold you over for a day or two. Not anymore at Walgreens. Instead, I got a snippy bad attitude from the pharmacy clerk. The only option given was to purchase a full box for $100. The messy store was almost empty of customers, and with such bad service, I can see why. Avoid this Walgreens pharmacy.
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July 2023 by Amy Lou
ALWAYS A PROBLEM AT THIS PHARMACY! THIS TIME IT WAS THE LINE FOR THE DRIVE THRU WRAPPED AROUND THE BUILDING YET THE STAFF TOOK THEIR SWEET TIME COMING BACK FROM THEIR LUNCH AT 210 WHEN PEOPLE HAVE THEIR CARS SITTING IDLING IN 110 DEGREE VISALIA HEAT FOR 12 MINUTES PAST THE REOPEN TIME.... DEFINENTLY NEED AN OVERHAUL IN THAT DEPARTMENT. I THINK THE ONLY REASON THEY STAY IN BUSINESS IS THE LOCATION AND THE FREE CELL PHONE CARRIERS OUT IN THE PARKING LOT THE PAST 2-3YEARS BRINGING IN BUSINESS.
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March 2023 by Anthony O
The store is great, the pharmacy on the other hand is always understaffed and the service there sucks because of it.
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March 2023 by Lolene R.
The medications are rarely ready when promised. Often have to wait till the order them and they seem to have a difficult time getting some of the medications. Very frustrating.
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February 2023 by Rocky B.
The first time I went there I had a really nice experience. Staff at my WALGREENS WALNUT AND COURT were so friendly that they would ask if I was Ok aaaaaa. The pharmacy is so bad that I can't even go there
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February 2023 by RANDY PALMER (The Feltz)
Staff need to be reminded the Customers pay their salary. Staffs a bit uppity. The Closeout items marked with the biggest discounts are bought by the staff when marked down. They will not tell you what day of the week they post the CLOSEOUTS
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November 2022 by Crystal Arzate
Pharmacy needs more staff! They need better customer service. The guys there is the only friendly one. They never have the prescriptions available nor do they ever answer the phone.
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August 2022 by Teja Bo
Would be nice if the pharmacy staff would learn to answer their phones. Was on hold for over 15 minutes and when they finally answered they hung up. Called the store and they transferred my call, another 10 minutes and no answer. The line went dead and I got hung up on. Never even spoke to anyone.
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August 2022 by Karen R.
I wish I could give zero stars. The pharmacy has become a joke. Long lines, an awful automated system and heaven help you if you have to call. I have waited on hold for 45 minutes just to have them disconnect the call without me ever speaking to a soul. Life is too short. I tried to stay local but mail order here I come.