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November 2020 by Ana B.
I've been spending thousands of dollars here and always use my wellness card. One purchase of defective batteries required me to return with no receipt. Not only do they give me the lowest possible refund but an additional loss of refund. Batteries retail for $16, paid $12, refund of $9. I also had to swipe my CDL and only received store credit. Forget this place. But I didn't really want to say "forget". She could have refunded it.
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September 2020 by Garth H.
Is this place going out of business? I was in there today and there were tons of empty shelves. It was like shopping in some remote place in Russia. Awful.
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June 2020 by Gene G.
I am at various Rite Aid store once a month to send Western Union. What was shocking , NONE of the customers or even employees were wearing face mask at this location. Not even the store manager All the other Rite Aid I've been to , their the employees wear mask and as well as most concerned customers. I asked the cashier who waited on me , "why are the employees not wearing face mask ?" Her reply, " it's optional and at their discretion".Maybe they don't take the Covid-19 situation as a serious matter? June 6 , 2020
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February 2020 by Mike B.
My mom, an old lady, needed to use the the bathroom VERY BADLY and they refused to let her use the bathroom even though she was a PAYING CUSTOMER. F*** this place I will never be going back, and to the two ladies who had to nerve to not let her use the bathroom, I hope y'all get fired. Cold hearted bitches
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November 2019 by Jasmine M.
My daughter had her amazon packages delivered here due to some issues at her apartment. The lady at the counter was super friendly and even helped us carry packages out to the car (the carts don't go outside).
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April 2019 by Carl R.
Just your average RiteAid with same stock as the other stores in Visalia. The customer service is less than stellar as they ring up my items incorrectly more than most stores. It's rare that anyone asks you if you need help. Bottom line if you just need to shop, but don't need any customer service then this is the store for you.
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January 2019 by Jessica G.
Very rude employees. Wouldn't even pay attention to customers because she was too busy laughing and chit chatting with the "security". Super dirty inside probably the most ghetto rite aid I've ever been to.
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November 2018 by Michael M.
Rude employee at the register. Wouldn't even say thank you for my business. Had to ask for bag for my purchase. Stay away, they need major customer service training.
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September 2018 by Peter F.
Always a great store. Went in on Sunday and the air conditioner was down. Was hot as hell. Felt sorry for the employees that had to suffer in such a bad work environment. It was brutal.