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October 2023 by Cee L.
They never answer the phone. It's impossible getting your prescription filled here. Just bad service all around.
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May 2023 by Elizabeth S.
Tanya, the pharmacist, is genuinely interested in her patients, is friendly NS professional. She goes above and beyond to find the correct drug company who make something you need, gives very kind counseling for a new drug and follows through. The gal at the drive-through was very helpful. Just have patience, but it beats going inside. Their reminder and auto-refill reminder work great once you sign up. Appreciate all the people here. Thank you.
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March 2023 by Mike S.
Willing to take up a collection to get a little niche sign for you. I waited and talked on the phone watching your customers leave. While waiting 10 more minutes after you say you will return when I called the store... Why the turn over? They must treat employees terrible to have so much turnover. Now they have a second person who doesn't comprehend a speaker and microphone. 3rd world service. It's so sad when a big corporation is not willing to treat people well enough to retain employees. But I know these companies and managers are so much into blaming the worker now. If it's after Covid and people don't want to work for you it's because you're the worst employer to work for. Think about that. // They've gone down hills again and must've changed out their management and pharmacy again. We came here because CVS was so bad at providing medication at the pharmacy. That's been at least a decade. They've had a nice people working at the store. They have had nice people working in pharmacy
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February 2023 by Cassie B.
Tayna has been my favorite pharmacist for the last 25 years. She is always patient and kind. Adrian that works the phones and so much more is also very polite and great at answering your questions.
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July 2022 by Mary P.
Pathetic. I NEVER go to Walgreens but was able to schedule a Covid booster quickly at the Santa Fe Ave. store. there's a reason they only have 2 stars. so lame. don't even know the current Covid require to get as shot.
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January 2022 by Bonnie N.
Incompetence. Ignorance. Ill intent. The pharmacist named Cathy is one of the most disgusting, incompetent people my family has ever had the displeasure of dealing with. My chronic illness is causing me to slowly die and she raised her voice at me on multiple occasions, called me a drug addict, accused me of trying to trick her or whatever when I get confused trying to sort my 423742384 meds out (which happens often) and has ILLEGALLY withheld meds on multiple occasions, which we found out about later is absolutely not allowed. She has refused to fill meds well within the acceptable date, just because she has decided she doesn't like me (I "look weird", according to her). She has made it known over the last few months in particular that she takes great pleasure in inflicting pleasure and stress upon me and I implore people to avoid such a psychopathic individual if you're already dealing with the stress of, you know. A horrible death and excruciating pain the rest of your life. The other Asian pharmacist is wonderful and I have nothing but kind words for her and one or two of the techs. The rest of them.. jesus. I feel they'd be a lot more efficient if they had more people on the floor, so people like Cathy wouldn't feel justified in verbally abusing autistic, grievously ill people because she hates her job and her life. :) AVOID THIS LOCATION AT ALL COSTS IF YOU HAVE A CHRONIC ILLNESS AND GO LOCAL FOR YOUR OWN SANITY PLEASE
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November 2021 by Jeremy W.
Visited this location during a trip and was given bad information by their pharmacy that ended up costing us more than a hundred dollars to resolve later. Had trouble reaching people by phone when it happened. Will not be returning.
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October 2021 by Luis S.
This was just my experience but I went in to get the flu shot and it took 35 minutes for them to process my initial paperwork. Another 40 minutes for them to get me to the second stage of me getting the shot. That's when I left. The clerk that was running the pharmacy at the time didn't seem to be at all interested either. The pharmacy there is where I have always gone to get my flu shots but I will not be going there if that's how they're going to be treating people. The front of the store, however, it was a whole different story, courteous as ever cashiers were just as quick as always.
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August 2021 by Vanessa D.
I am absolutely annoyed. I made an appointment for 10am today for a Covid test. I come all the way to Vista to get tested because that's the only place that had openings and when i arrived with my confirmation email the girl at the pharmacy drive thru tells me that they don't even have my information or my appointment set up so she has to just call me back later to let me know when I can come. Are you kidding me? I have an 81yr old grandmother at home, this is important. The girl did not try to have me wait a bit to try and fix it or get a manager to see what they could do. Absolutely ridiculous.
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February 2021 by Andrew F.
I can here for a COVID test, since one of my coworkers had COVID and I was going to be traveling soon. Walgreens advertised getting results next day, which was important to me. I took my test on Monday at 9:00 AM, and it's currently Wednesday at 4:00 AM. I still don't have my results, and I've made a dozen phone calls trying to track it down. This has been a huge headache and has ended up costing me hundreds of dollars and now my girlfriend is mad at me. Covid testing is more of a disservice that Walgreens provides.
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December 2020 by Kevin D.
One of their employees wasn't wearing a mask and was saying, "I can't breathe." They are doing COVID testing at this location too! My wife has a pre-existing condition, so it felt unsafe to be close to this person. Not getting prescriptions here anymore. Stay safe out there folks.
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December 2020 by Joey F.
Went to Walgreens today for a Covid test appointment and was denied! Managers reason was because I had tested the day before. I explained to him that I am traveling overseas and I need two tests (one for departure and one for arrival - more than 24hrs apart). I have to prove the samples were taken within 72 hrs. This 2nd test is one I desparately needed to board a train at my destination. Now I have no way to book another test as today and tomorrow are all booked! My only hope is that the airport I land at will have an available slot for a Rapid PCR test. If I want to be tested everyday, thats my business - not yours!!! Many people are tested constantly - it's called being proactive! No one should be denied healthcare! I will be talking to legal services soon. This is not over. Stop making up rules!!! Reopen local small business!!!!Culprit is Bobby at 1510 N SANTA FE AVEVISTA, CA 92083
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October 2020 by Yenny Mobile Notary Service V.
HORRIBLE HORRIBLE SERVICE BY MANAGER SAM. Unhelpful when needing to make my mortgage payment via western union. Rude!! Been coming here for the past years, will definitely NOT COME BACK!