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March 2024 by Ruby MacPherson
Our security system battery needed to be replaced and I wasn’t sure I was purchasing the correct item. The staff answered my question and ensured that I purchased the correct item. Great customer service and expertise!
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February 2024 by linda mcgrath
Professional, friendly, courteous service. Had the battery I needed in stock. Installed it in my cell phone. No Complaints. Will be back when I need other batteries. Thank you, Jay and Wayne! ?
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February 2024 by Daryl French
Simple advertise online watch battery replacement 599 drive There quoted thirteen ninety nine I call yes
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January 2024 by Randy Read
The kid was polite and knew the products and what I needed
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December 2023 by Erik Tyler
Great service from this store. I got personalized assistance and they had everything I need in one stop. Will be back again!
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December 2023 by Robert Scott
friendly, helpful staff and good product at a good price. We will be returning customers
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October 2023 by Rick VANOVER
I have bought and replaced hundreds, if not thousands of batteries in cars, trucks, boats, motor homes, and trailers. I’ve had some that didn’t hold up and had to replace them under warranty. I have never had a supplier refuse to replace a battery when it would not pass the tests they required after charging. That is until today, when Batteries Plus in Vista refused to replace their top of the line deep cycle battery I bought on June 20 2023. I left it with them for 2 days as they required to attempt to revive it. When I came to pick it, or a replacement up, they tested it in front of me. One test device said it passed under half of its capacity. Then with a different device it failed and said to replace. The salesman told me that this battery only tests under the first device. I asked him to use his second device on a new battery in the store. He agreed and tested the new one. It passed with over 700 cca. Mine failed showing just over 400cca. He refused to accept that this battery is bad and refused to replace it under warranty. I STRONGLY RECOMMEND THAT ANYONE IN THE MARKET FOR A NEW BATTERY AVOID THIS COMPANY AND BUY FROM A REPUTABLE SUPPLIER, SUCH AS INTERSTATE BATTERIES.
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September 2023 by STEPHEN GENDEL
I had a problem with my iPhone battery and went in for a new one. But the technician said the problem was with the charging, not the battery, and he fixed it on the spot. Great service; great expertise
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July 2023 by Mike C.
I went to Batteries Plus to have an RV battery diagnosed. They quickly determined it was only putting out 8 V. Sarah was very efficient and hooked me up with a new one. Not cheap date, but these are deep cycle batteries which are never cheap. Thanks for your help Sarah!
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June 2023 by Samuel Davis III
I went to replace a recently purchased car battery from Batteries+ and received one of the best customer service experiences I've had in a while. Celeste, the worker on duty, went into the back of the store, returned with tools and together, in the parking lot we removed and replaced my defective battery.It may not seem like much but her demeanor, knowledge and attention to detail really made my day. Batteries+ today you've gained a new loyal customer!
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May 2023 by Bill Teter
My car battery was not holding a charge and I needed a new one. Batteries plus in Vista was the solution. Good prices, great service. When I arrived for my appointment everything needed was set aside and ready to go.
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April 2023 by Jack S.
Amazing staff, clean store, great selection of product. Very satisfied with my experience and will return
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April 2023 by Randy F
Batteries Plus is an excellent place to go if you want good customer service and quality batteries with a excellent support staff..The picture is of a X2 power battery that lasted me for 8 years and was still going although it's capacity was dropping slowly so it need to be replaced.. but 8 years... That's pretty good reliability for a car battery. And it never up and quit Just slowly got weaker.Recently stopped by batteries Plus and the staff were very friendly and helpful.. helped me find their newest X2 battery replacement and installed it free of charge..We'll see how things go but if it's anything like the first battery I had I expect reliability to be just as good.. I will definitely update if anything changes ??Till then I have absolutely no complaints and would recommend this place to anybody without issue.. sure you might pay a little bit more but quality components goes a long way in keeping your car healthy and reliable..Thanks Batteries Plus ?? I will be back
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April 2023 by Chris Hansen
I came in with a dead battery within the three year warranty which I had purchased in the same store two years earlier. The employees on the phone and in store let me know the battery would need to be charged first and tested. They told me it would be Monday, when dropping off on a Saturday. It is Thursday and I did not get a call. Further the in-store employees asked me when the vehicle was last started. Given the dead battery, I said one week. They let me know that since the vehicle had sat, the warranty would not be likely honored. They questioned how often I drive the vehicle and how long. The official policy on Batteries Plus is 'If you store or do not use your vehicle for longer than (1) month'. The vehicle was not being stored and was being driven, it was also at year 2 of 3 in the warranty. The warranty is useless, and I went to Costco and bought the same battery for $30 less with a full three year warranty.
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April 2023 by Bob Macomber
Great place for my battery needs. Always have what I need. Professional staff knowledgeable about many things related to my battery needs.
