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August 2023 by Roger V.
Well, out of all the Cricket locations in the area, based on reviews and good instincts, this is the place to go. I'm not gonna tell you anything amazing and I won't favor any certain employees. I believe a business team is a single unit and can ONLY be as good as its worst team member. Simply put, i called, they picked up. I went to this location, they were there I asked questions, they had answers. Friendly, helpful and professional. I'm completely satisfied.
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June 2023 by Patrick Phillips
Thank you Juan for your professional help pp for us. All together with all the answers. Thanks.
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April 2023 by Kristy Niederkorn
went into this Cricket Wireless Authorized Retailer store on 04/15/2023 at approximately 1250 p.m to purchase an iphone 11 for my son...unfortunately...it did not happen at this Cricket Wireless Store...the 2 younger women provided a "Karen" like attitude, no "hello, welcome to our store, greeting...nada...just kept starring into their computer screen...when asked for a hard copy (which is required at customer request by their own policy) of the CCPA (California Consumer Protection Act) they were clueless for my request and waived me and my Son to the side to provide Customer Service to others while we waited...and waited...and waited...so rather than waive our right to the hard copy of the required by law CCPA hardcopy we departed that Cricket Wireless Store and...next day...04/16/2023 went to Cricket Wireless Store..and purchased iphone 11 (from employee Anahi B) who provided us all the Customer services at their location at 879 S. Santa Fe Avenue Vista, Ca. 92083 without any issues...thjs store was a great experience for my Son..all our requests were met with certainty, courteous, knowledgable customer service that exceeded our expectations...it was pleasant to be acknowledged as a human being....please avoid the Cricket Wireless Store at 510 Hacienda Drive in Vista....thank you, Anahi!!! : ) You exceeded our expectations and purchased an iphone 11 for my son at your store...
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February 2023 by Elias Saldana
Juan was very helpful with a busy store. Helped us get a phone set up walked out very satisfied with his service.
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February 2023 by Kenny Y.
Juan was very helpful with with exciting my phone up I give him a five-star rating is a gentleman and a scholar
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January 2023 by rob urquhart
Very helpful made sure I understood and was outstanding service. Juan I would recommend to anyone for excellent service in Vista office nex to food for less
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December 2022 by Jesse Sanchez
Service was one of the best days I've ever had, Juan is very knowledgeable and courtious. Great emoyss '
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November 2022 by Marty Carrico
Juan was fantastic. My old phone was terrible but the phone Juan upgraded me to is amazing....I coukdnt be happier. Juan definitely hooked me up. (Hacienda Drive location in Vista) 5 stars for Juan
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October 2022 by Shuruq Sheikh
I'm very disappointed in the salesperson named Rosa she started all very nice and polite. She had no clue about her products and sold me new phone with case and a screen . Knowing well the phone did not have the functionalities I needed. When I returned the phone the next day less than 24 hours later she stated that the case and the screen was final sale, and that she's willing to only return quarter of the amount I paid. She pretty much told me that it was busy and she forgot to mention that but either way that I can go ahead and do what I have to do. Then through my charger at me.
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August 2022 by Cheri Shire
Juan was very awesome he helped me with everything deals discounts and the ACP program I couldn't afford much today I needed to get service he was very helpful with that for me and referrals he made it happen so me and my grandson could walk out with phone service on my budget he's very patient and very helpful he's awesome thank you Juan ?
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August 2022 by vsl colex
He was a very good help he gave us very good plan he was very nice and patient his name is Juan we thank him very much
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July 2022 by sylvia barron
Juan at cricket Vista provided above excellent customer service to me. I'm going to make super to always come back to this branch & recommend him to all my family any friends network. Thank you Juan!
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June 2022 by Kathleen Kelly
5 stars!! If I could give more I would!! I opened an account at a different cricket, Escondido, and when I came to Juan and told him about my account, he not only helped me fix the problem I had, he also helped me get another phone with the number I wanted! What was such a problem for the Escondido cricket seemed like a pleasure for Juan to help!! I give five stars all day long for Juan and the 510 hacienda cricket! Outstanding customer service and for a change I felt like Juan was really there to help me! Once again, five stars all day long for Juan!!! Thanks again !!!!
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June 2022 by Griselda Morales
Juan helped us out today and we had a great customer service experience. I definitely recommend going to this location.
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June 2022 by Maria Serafin
I appreciate juans help he was very helpful he definitely did a great job
