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March 2024 by Ema L.
I shop at the N Santa Fe location.The male employees are definitely friendlier than the girl employees. I stopped by today at 7pm and I felt so bad for the young man at the register. He was by himself with a long line, a homeless man sleeping outside right by the door and a weird man inside the store eating and drinking without paying.
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November 2023 by R H
Abusive man works in there. He needs to be fired. The girls working there completely ignore you. I drive to the Santa Fe store before I go there to be verbally abused by the staff.
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November 2023 by Akasha
David, the “store manager” was EXTREMELY rude. I’ve been coming here for years. A loyal customer to the T. Here’s the backstory, no one was at the register so I rang the bell that wasn’t placed directly in the front. When I noticed no one was coming I rang it again because I assumed no one heard. Here comes David “only one time” so I said told him “well I didn’t think anyone heard me” . He proceeds to say “oh I heard you” with a strong attitude. So I said “well why didn’t anyone say I’m coming?” He ignores me then I say “you don’t have to be rude about it” and he says “well you don’t have to ring the bell that many times. What if you were home and some knocked on your door multiple times?!”. I then asked what his name was Poliety and he aggressively says “David and I’m the manager by the way” so then I said “okay David, do you have corporates number?” And he says “google it” so I said “Okay David do you have a last name?” He says “I’m not giving you my information like that I don’t have to” fair enough. So I then asked “where is your name tag David?” So that I can make sure he is not giving me a false name. He then says “bye! Get out of here bye! I don’t have to speak to you go before I call the police”. What? Mind you, I was not rude- check the cameras. I was not yelling, I was addressing him by “Sir” and his government name. If this is how family dollar is conducting itself and treating their loyal customers then I am truly saddened at how poor the customer service has become. To David, I will be filing a complaint against you with corporate and I hope whatever bad mood you were in gets resolved. But thankfully I am not one of those people who would have just walked out of the store with the item after noticing no one was at the desk, I waited for you and you greeted me with disrespect. Very unprofessional.
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October 2023 by Akasha A.
David, the "store manager" was EXTREMELY rude. I've been coming here for years. A loyal customer to the T. Here's the backstory, no one was at the register so I rang the bell that wasn't placed directly in the front. When I noticed no one was coming I rang it again because I assumed no one heard. Here comes David "only one time" so I said told him "well I didn't think anyone heard me" . He proceeds to say "oh I heard you" with a strong attitude. So I said "well why didn't anyone say I'm coming?" He ignores me then I say "you don't have to be rude about it" and he says "well you don't have to ring the bell that many times. What if you were home and some knocked on your door multiple times?!". I then asked what his name was Poliety and he aggressively says "David and I'm the manager by the way" so then I said "okay David, do you have corporates number?" And he says "google it" so I said "Okay David do you have a last name?" He says "I'm not giving you my information like that I don't have to" fair enough. So I then asked "where is your name tag David?" So that I can make sure he is not giving me a false name. He then says "bye! Get out of here bye! I don't have to speak to you go before I call the police". What? Mind you, I was not rude- check the cameras. I was not yelling, I was addressing him by "Sir" and his government name. If this is how family dollar is conducting itself and treating their loyal customers then I am truly saddened at how poor the customer service has become. To David, I will be filing a complaint against you with corporate and I hope whatever bad mood you were in gets resolved. But thankfully I am not one of those people who would have just walked out of the store with the item after noticing no one was at the desk, I waited for you and you greeted me with disrespect. Very unprofessional.
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September 2023 by Murissa M.
Family Dollar is literally the only store that is open/operating in the run-down shopping center. This means there's no trouble finding parking, ever. It's very convenient and open late (10 PM). The prices are relatively reasonable, for most items. They offer weekly coupons and they are best accessed on the Family Dollar App/Smart Coupons. Family Dollar often has deals and clearance items throughout the store. A coupon I see often is "$5 off when you spend $25 or more." Family Dollar carries it all. If it's late and you are in the area, it's easy to run in and out. They have household items, cleaning, food & beverage, office & school supplies, party supplies, and so much more. The inventory isn't big, but you'll find the essentials and a little more. They carry way too many items to have a robust inventory in a small store front. The employees at this location are friendly and talkative. They always greet each and every customer. A few things I'd love to see...I'd love to see Family Dollar sell ice and more pet supplies. Also, it's inconvenient to not be able to push the cart out of the store, but I completely understand. No need to elaborate, right? Like I said, it's a small retail store that stocks a range of everyday items. Some items cost slightly more, but that's the price of convenience and some are even cheaper than the $1.25 Tree/Dollar Tree. If you go to shop, shop accordingly and know your prices, so you can buy select items here/elsewhere.
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August 2023 by TASHA RENGERS
Real cheap , quaint cute little store
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July 2023 by Melisa Lopez
Imelda is a cashier at family dollar and is so friendly and kind, the store is a little messy but they have really good deals
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October 2022 by Roberto Carrasco
Date if incident 3-7-22 2pm to 2:30 Sergio the manager needs to be fired he showed no concern over his dishonestty this was my first family dollar experience and after going in and telling him that I had s bad experience he stated i don't have time for this and laughed in my face very unprofessional he lied about his inventory and was mocking me i guess it's to much for s customer to ask where items are will neve come back Sergio needs to be gone he doesn't deserve leadership very horrible experience
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September 2022 by Magana F.
Pretty neat place. It's a dollar store, so don't expect the finer things. Prices are a smidge high, but it's a convenient place in a pinch when you can't get to the grocery store. Staff are fun and friendly. Always have something new and interesting.
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August 2022 by John Richard
The male cashier tonight needs to be fired. I only had 4 items to check out and he decided to go on break. The female cashier was servicing a customer who had a shopping cart full of items. I waited OVER 5 minutes and there was no relief cashier. I left and will never come back
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March 2022 by Bobby Carrasco
Date if incident 3-7-22 2pm to 2:30 Sergio the manager needs to be fired he showed no concern over his dishonestty this was my first family dollar experience and after going in and telling him that I had s bad experience he stated i don't have time for this and laughed in my face very unprofessional he lied about his inventory and was mocking me i guess it's to much for s customer to ask where items are will neve come back Sergio needs to be gone he doesn't deserve leadership very horrible experience
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March 2022 by phyllis Rivers
Good place to shop they have alot of stuff. Good prices too!!
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March 2022 by Kareen-Grace T.
Quick stop for some household cleaners, laundry detergent and random stuff. I often shop here for the random stuff. FYI - Did you know this store is owned by Dollar Tree? Yep and this place still has dollar items even though Dollar Tree is now $1.25. The staff here are friendly and helpful everytime I come. Many times I've had questions about products and sales, and there has always been someone to help me out. I like that they changed the layout of the aisles. Navigating through the store is much better and makes more sense.
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August 2021 by Frankster 760
Good prices with great selections from home to grocery and bath
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June 2021 by Rachel Olguin
Lots of different and new merchandise. Bought a few things and rocks for my mini garden. Lady at the register was a bit cold but that's okay with us
