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October 2023 by G Ramos
I was very pleased of the workmanship of everybody that worked at this place. Because I gave my phone number 2 weeks ago and they ended up getting what I needed.And the people were just. Remarkable friendly. They wanted to help me as much as I could. And the quality of the materials that I got was remarkable. Look like brands painting new. Thank you for this pawn shop very good. I give it a far 5 star or 6.
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October 2023 by Elizabeth Beason
Jose and Vilma were amazing! Super friendly and great service. Vilma got me a great price for old jewelry that I've been keeping
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October 2023 by Steve Gilliam. Heard
I've been a member here for years. They have great staff members that give you family atmosphere. Jose is always helpful and knowledgeable of all merchandise. Great asset. ??
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October 2023 by prod arzybeats
Lisa greeted me kindly as I entered and was able to help me out right away with seeing if my gold chain was real. Got a good price for it and she was very sweet. Thank you
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August 2023 by Debbie Altman
Very nice folks here. Nice shop. I have purchased coach purse here before, Beautiful condition and excellent quality. Loans are so easy to do as well. Just Great folks.
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August 2023 by D Z
Great shop for beautiful keepsakes and bargain prices that I can't resist! Jose is always so helpful and eager to be of service. Thank you! Highly recommend.
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July 2023 by Andrew A
My mom and I have been coming here for years to buy gifts for loved ones. Wonderful staff and great prices. We picked up two beautiful necklaces today! Joseph was very helpful and patient as we picked the best ones. Thanks!!
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July 2023 by Saye Johnson
They were awesome could not sell my stuff they were nice they clean my stuff and offer a box to keep it safe and clean the girl Torry was great super friendly and good service if I need jewelry I go there
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July 2023 by Kody Kowren
Excellent customer service. Stopped by to grab a birthday gift for my wife and Jose helped me pick out a great present. He even gave me a good discount! Best shop in town!
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July 2023 by Shanesta S
Every time I come in the staff is friendly and very helpful. They don’t pressure you to buy but will offer as much help as you need. My last experience was amazing, Lisa and Dan were very accommodating even when I came in close to the time they close.
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July 2023 by Juanesha Jordan
I would like to thank Gems N Loans for the high level of customer service quality I received. Thanks Dan for getting that knot out of my chain. Thanks Jose on helping me find a beautiful heart charm for my chain. They make you like you known them forever. Will do business again.
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July 2023 by Veronica Jimenez
Jose is great!! Always greeting everyone that walks in the door with a big smile, ready to help and getting me the best deals. If you want the best deals and friendly customer service ask for Jose
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May 2023 by Anisa Moinudin
This is a Great Store, Dan and Claudia helped us and the other Manager really cared too, We Highly recommend going to this store in Vista, They all had great attitudes and were very fair and professional and really treat their customers with respect, We definitely will go back to this Vista Gems and Loans Location to see Dan, You will be Happy you did!
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May 2023 by Alfred R.
i was so sad when hearing velma was no longer in vista and anthony they were such a good employees, they are the best managers in vista that we are experienced there both good in dealing and very accommodating and understandable .. now there gone the company lose a good staff , time to move us to another pawnshop...
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April 2023 by Gina Trevino
These people are the kindest and caring individuals I know. They treat me as though I'm the only customer they have.Respectful and very patient. They go out of their way to be kind and understanding. This is outstanding because nobody knows what's on another person's plate and you have no idea what tragedy might of brought that customer to you! These individuals are so kind from the Vista store to the Escondido store! You are all loved and prayed for.Ms Trevino