-
February 2024 by Bruce Farr
Pulled in with no wait. Pulled out approximately ten minutes later. They answered all my questions and performed my maintenance in record time. All 4 service members worked symbioticly while communicating what and when each other was done with their tasks. Incredibly effective and efficient check and balance system... Great job to all you guys who worked on my 2004 Yukon XL. I paid $127.00 dollars for 5 quarts of full synthetic 5W30 Penzoil. Tire pressure checked,windshield wiper fluid filled, and Tamper Seal applied to drain plug. I normally do my own maintenance, but I just couldn't fit this into my hectic schedule this time. Again, great job to all the guys at Jiffy Lube at 1213 E Vista Way in Vista, California. !!!■■■■■■■■■U P D A T E■■■■■■■■■■JANUARY 29 2024After leaving, I found a $25 dollar off coupon for getting the up to 5 quarts of full synthetic service, the service I purchased. It clearly states the coupon must be presented before service begins. Regardless, THEY DIDNT HESITATE TO REFUND $25 DOLLARS TO MY CREDIT CARD !! Just the peace of mind and how I was treated throughout my whole experience was worth way more than the $103 dollars I paid....6 stars!!☆ ☆ ☆ ☆ ☆ ☆I wish Google would give us the option to add "A Star"
-
February 2024 by Trent J.
Fast and friendly. I appreciated that they didn't give me a sales pitch on upselling me on every product that they had.
-
January 2024 by Leslie W
The mechanics are always very courteous. They get the job done.
-
January 2024 by Raul G.
Def lost a customer. I waited to post this because it was going to be a bit extreme. One because I really can't stand people that aren't straight up and just talk shit under their breath so I kinda had to let that just leave my peaceful mind. But anyways, I have a blown head gasket something these guys obviously know nothing about, assuming and talking shit about me putting a coolant in my oil tank really shows the experience y'all have around cars. As you might not know I was draining my oil because it was contaminated. Due to a blown head gasket. Mr. Tall long haired dude. "At least it's not me doing it" best time come up to my car and say that shit. I use to like coming to this place. And I won't anymore. Ever again at least until the whole staff is replaced. Next time inform me that there is coolant in my oil. Just don't sit there and laugh about it. And talk shit under your breath because you have no fucking backbone.
-
January 2024 by Brittany L.
Due to the rainstorms on Monday my car had some damage occur to the underside of it where it was dragging the cover. The guys understood quickly brought me in and took the dragging part off showed it to me before disposing of it. Erik quickly jumped to action and went below to remove it and was very professional and kind. Overall management has done a superb job in putting their clients and community first.
-
January 2024 by Rev. Sheila E. Johnson
Awesome job! Thank you for your professionalism and care. Quick and easy.
-
January 2024 by Jarilyn W.
It is rare I feel compelled to leave a review for a large chain, but I need to say: this Jiffy Lube is the best! Everyone working there is always friendly and they're efficient. I've never had to wait very long, and I don't feel like they push any unnecessary services like some places do. During my last oil change, my service was provided by Alec, Manny & Nico, and I literally drove away with a smile on my face because it was such a pleasant experience. My husband has been pleased by the service here as well, and our family will continue to be repeat customers!
-
January 2024 by Tarsa Smith
My car needed an oil ? change so bad, I was down to 1% of oil, and I called them right before they close and told them my situation and the manager said don't worry we got you we will wait on you so just come on in. They took care of me after hours because I was stuck in traffic. Best place to go, I recommend them anytime.
-
January 2024 by Jake Laderman
Service was fine and they did a decent job but I was very upset with the fact that they test drove my car without asking nor telling me they would. I understand why they needed to do it and would have had no problem with it but i feel it would have been more respectful and courteous to at least say “hey we wanted to let you know before we did it that we’re going to test drive your car around the parking lot to make sure we fixed everything”. Instead, I looked out the window and saw someone revving my engine and driving away.
-
January 2024 by Araceli Coronado
Excellent and fast service
-
January 2024 by jennifer strong
I love coming here everyone is friendly professional and efficient
-
January 2024 by Genevieve W.
Mango and his entire team are super attentive and polite. They are honest and won't try to sell you something you don't need. I highly recommend this Jiffy Lube location. Make sure you ask if there's any coupons available.
-
January 2024 by Carlton H.
This Jiffy Lube is simply the best... I have to give a huge shoutout to Nico. He always goes above and beyond to make sure that my experience is top notch. My oil changes are always completed quickly and with absolute professionalism. I have even come to this location for a battery service. I highly recommend them... Thanks again Nico!
-
January 2024 by Bonni M.
Mango and the crew here are INCREDIBLE! I always get the BEST guest service ever - knowledgeable and with a smile too. They are great!
-
December 2023 by Trianna Hunter
Great service very helpful and overall good experience thank you!