MacNet is a trusted repair service for Apple products, known for its knowledgeable and friendly staff. Customers appreciate the quick and effective repairs, often completed within a few days or even hours. The technician, Brad, is highly skilled, with Apple certifications displayed proudly, which gives customers confidence in his expertise. Many reviews highlight how Brad was able to diagnose and fix problems that other repair shops could not resolve, often at a fair price. He is praised for repairing older devices, such as a 7-year-old iMac, and for his ability to repair logic boards without the need for costly replacements, saving customers money and keeping their data intact. Customers also value the convenience of services like at-home repairs and follow-up support to ensure their devices work properly after repair. The overall experience is described as professional, honest, and customer-focused. While some mention personal frustrations with computers, they express trust in MacNet's ability to handle their issues quickly and effectively. Many customers say they will return for future repairs and recommend Brad as their go-to Mac expert, emphasizing his excellent customer service, fair pricing, and technical skill.
Brad is the best. Apple wanted to charge me $600+ to fully replace my logic board, but Brad was able to just repair it for much less - all while keeping all of my files/data. I will 100% be back if I ever have any other Mac issues!
January 2023
Nice guy ! Nobody is perfect ! I hate computers ! They suck ! What I want is a computor that will put up with me ! My pictures are the only thing I care about ! I love my pictures! I hate programs ! And storage in hard drives !!! I hate trying to view my photos onto find out the software or whatever now no longer accepts... read full comment
December 2022
Brad is the BEST! Professional and knowledgeable, he had my 7 year old iMac up and running in just a few hours. The convenience of having him come to my home to do the repair was wonderful, and his follow-up for the next few days to be sure that my computer was now fully operational was very welcome. Highly recommend Brad.
