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February 2024 by Destiny Ramirez
7 Years down the drain in 5 minutes. I have been taking both of my dogs to Melrose Vet for the last 7 years. Every time they get sick, every time they get hurt, to buy joint supplements, vaccines, and even taking them every two weeks for nails/anal glands. I'm there at least twice a month with them. NOT ANYMORE!My dog is allergic to the lepto vaccine. For 5 years, the routine has been Benadryl shot -> Lepto Vaccine -> Observation -> Take home Benadryl. Well, for the last two years they have taken out the observation. I understand, they aren't baby sitters. I can wait in the lobby.But today! Today they decided to send a tech out by the name of Corine to talk to me like I'm a child. I asked them for take home Benadryl for her on the phone nearly a month ago when I made the appointment for her. I asked for it again at the front at check in. She came out to tell me that it wasn't necessary since they gave her the Benadryl shot. My routine for 5 years has always been take home Benadryl.Rather than explaining to me what changed, she decided to start an argument with me about how "We had this same conversation last year." (No, we didn't). "I don't see it in the chart." "You can get it over the counter, we are so busy." (She repeated this 5 times.) "You should have called ahead of time." (I did). Then, when I told her I was getting frustrated, and that I would look for another vet if nothing got better she said "I'll get your medical records." and walked away.And her tone the entire time was like a kindergarten teacher addressing a room of 5 year old's. I have never in my 7 years of going here felt so disrespected.I'm genuinely saddened. I've been taking my dogs here for 7 years. I like all but one doctor there. I genuinely like many of the techs there. However, I will not tolerate being disrespected. Not one person tried to step in and make it right when I was clearly upset. This shows me I'm not as valued as I once thought. I'll be taking my dogs and my money elsewhere.
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February 2024 by Elizabeth Williams
All of the staff are courteous and efficient. The vets have proven trustworthy and I feel like their recommendations are given to provide the best care, but also allow you to consider costs involved. My dog has been a patient for 4 years and care has been consistent.
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January 2024 by Curt
The BEST for your pet!
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January 2024 by Michael theiss-aird
Best animal care reasonable prices. Been going there for 15 years
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January 2024 by Nuria Cobo
We have been with Melrose Vet for about 3 years, our dog broke his leg recently and they were great.
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November 2023 by Karen Hunter
They care about my cats! I trust them to provide the best care. Some clinics that treat dogs, cats and other fur people don't seem to have the heart for cats. I like all the veterinaries at Melrose because they seem to love all animals. All the techs are super!
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October 2023 by Esperanza R.
I love this clinic. They have been treating our pets for the last several years. Whenever we need an appointment, they usually have one within days. Medication is easy to pickup and staff is very friendly. When our pet had to be put down, they gave us the necessary time to process and followed up with a card about how sorry they were for our loss. I would highly recommend to my family and friends.
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September 2023 by Jacqueline Spears
They have a great team here very well organized. My coco was not doing well they did blood work and meds, and Coco is doing much better
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September 2023 by stoli L.
I highly recommend this business. I have 3 dogs and 1 cat and all of them have been here. Always easy to get an appointment and efficient when we're there and very sweet and very patient w some of my slightly stressed out animals (because they're at the vet for their shots- it's like us being at the dentist. We can all relate ) They are so nice and do not try to guilt me into extra expenses. I've been a dog owner for a very long time, so I've been to a few other local veterinary businesses before I found this one. I am happy I did.
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September 2023 by Nancy Melendez
Love this vet! I have been coming here for the past 5+ years for all my pets and highly recommend. Staff is super nice, place is clean, and they have affordable prices!
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August 2023 by Mark W.
This is the place! The help is awesome! Prices seem good and promo's rock! Check it out!
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August 2023 by Devil D.
Not sure why so many rave reviews? This place is run like a Medicaid clinic but for animals. They want you in then out ASAP. It's rushed, and you don't get to see the vet but rather one of the techs when you go in. I bought the puppy package that includes a nail trim and they never gave her one but insisted they did. They told me they don't cut it short like at other places which is why I probably didn't notice...bulls#*t! Part of the problem is they take the dog back then bring it back to you a few minutes later. You're not present to ask questions or observe anything. Just not a good setup and makes it feel like they could care less for you and your pet and are in it for quantity rather than quality.
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June 2023 by Amy Jo Mullen
Dr. Gibbs is the best. My family has been going here for at least 15 years. Prices are very reasonable. They are always able to get us in quickly.
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June 2023 by Dan Beeman
Dr. DANIELLE ROTELIUK was fantastic!!! Took time to discuss all options and help me make an informed decision. Following day she personally called to share lab results and plan of attack. Thank you Dr!!
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May 2023 by Kimberly C.
Started visiting this vet hospital this past year. I've visited a total of three times. Two times for a single illness and once for a dental. I was happy with each visit, and the prices are reasonable (and in most instances, much cheaper than other hospitals). I feel like our cat was well taken care of. The staff and drs are friendly and knowledgeable and willing to get to the root of your furry friends' problems. The drop-off option is amazing for those who have to be at work. Would definitely recommend giving them a try.
