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November 2023 by T M.
Been here over 30 years very compassionate kind people. Best bank ever and love the drive thru so much!
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October 2022 by Sultry Seeder
Couldn't refinance a car loan and allowed my account to be levied for taxes twice. Just another state actor letting people's hard earned money be stolen by big government. Clearly their members' success is not their bottom line.
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August 2022 by Inocencio V.
Hello all, Inocencio Ventura here, I had a bad experience on a transaction error, I told them to apply 1000 dollars to my principal in a car loan, guess what? Employee applied only $991 dollars, I came back to the branch, they did some reversal on transactions but with all transaction the manager did, the balance did not change. They did not help me with the issue, I lost $9 dollars. Two stars
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July 2022 by Kevin B.
Bank I very customer centered. They strive to help you based on relationship with the Bank. I was previously with Navy Fed and they are a joke now. No matter your balance or relationship they put hold on accounts.
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March 2021 by Sherlonda Cole
They are fast and Tita has a nice personality and good customer service skills.
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March 2021 by Yesica Venegas
Very rude tellers I came to this one to.make a deposit since I was close by the girl jaquie has such a horrible attitude very frustrating to deal with people like this never coming here again im a just keep going to my oceanside location
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March 2021 by Jodi S.
The management at Mission Fed obviously believes that my data is a hot commodity because I have received weekly letters from insurance companies, offering me life insurance and each one says on the envelope, "information provided by Mission Fed" Not only do I not want life insurance - if I did, the first 50 offers would have been plenty to choose from - but I resent my name and address being sold or exchanged and the waste of paper (although I do recycle) and time. I like credit unions, but not one that perpetuates mail harassment.
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February 2021 by Paul Smith
Hands down worst mission fed, their drive through atm is always down.... never have this problem at other banks but this one is the exception..
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December 2020 by R M.
I paid for LA property taxes through their echeck system on the due date. A few days later LA informed me MFCU refused to pay. The money was in account several days beforehand. The only reason I could see was if I did not put some detail in correctly. Of course I would expect a MFCU employee to call me as I have been a member for 30 years rather than just refusing payment. Now I have a $300 late fee to pay. MFCU has not called me back after several days. Wonder if they will pay this late fee?
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July 2020 by Veronica C.
Great customer service from Jorge who helped me with auto loan application. Was approved within 5 min plus they took my trade in with no problem. They did everything for me and made the whole process very easy. They took my trade in and my truck was delivered to me. All I did was go in and sign contract and papers took about 15 min.
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May 2020 by Jerome B.
I have been with MFCU for a while now and then the day came when I needed a newer vehicle! Everyone at this branch is always very professional and helpful with all my questions, so naturally I chose my bank for financing to purchase a vehicle. A special shout out to Elaine and Hector who setup the appointments, answered all my questions and took care of all the paperwork for the final transactions. Amazing communication every step of the way made everything an enjoyable experience. Interest rates, GAP and warranty prices offered are insanely competitive rates especially in comparison to any dealership. I got exactly what I wanted without any hassle by doing all the business details through the bank. I highly recommend MFCU for all your financial transactions and major purchases.
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March 2020 by Elizabeth G.
I really like how pleasant everyone is there. I recently opened up a checking and savings account and everybody was really nice and I haven't had any problems and I really love this bank and I will recommend this bank to my family and friends thank you for everything you guys do.
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February 2020 by Maria C.
Thank you Hector Dueñas for assisting us with our auto loan . You were professional and patient working with us and also with the small dealership that we chose. You explained everything throughly and made it a very personal experience . We appreciate you and your customer service ! We are happy with Mission Fed.
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December 2019 by Dj izzy izzo
My bank
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November 2019 by Sandra wynne
I've always found the atmosphere professional and pleasant. Customer for years.
