This O'Reilly Auto Parts store is noted for its great customer service from helpful and knowledgeable staff. Employees are described as going above and beyond, showing willingness and know-how to assist customers. Reviews highlight specific instances of staff being respectful and helpful in finding the correct parts, assisting with installations like brake light bulbs, and providing aid with issues such as a stuck ignition. The team is recognized for taking care of customers, exceeding expectations, and ensuring a worry-free experience. The location offers various store services including free battery testing, wiper blade and bulb installation, Check Engine light testing, brake rotor resurfacing, and a free Loaner Tool program.
Audrey (almost positive that was her name) was hands down the most helpful employee I've ever come across. She saw the predicament i was in and helped me find the right part and helped me finish the job. Her customer service was above and beyond. Someone get this woman a raise. Thanks again Audrey!!!!
November 2025
Really good customer service. I didn’t catch the managers name but she had long hair and glasses she helped me with my battery was very polite and also changed it out for me quickly and explained in detail about the warranty etc . I will start coming here for my cars needs from now on!
November 2025
Cindi was great! She got me in and out and was very kind and professional. After a bad experience at the AutoZone by my house, I will drive out of my way to go to O'Reilly's next time I need something for my car.
