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October 2023 by Haley H.
We absolutely love Pets Plus! They have everything you need from food, toys, accessories and more. But to boot they have the most phenomenal customer service across the board. Every time we walk by we stop in to say hello and grab a duck heart for our golden retriever. The staff always remember Taters name and go out of their way to say hello. It's obvious that the staff have a genuine love of animals and I appreciate that so much! Their prices are very fair, selection is plenty and the staff are amazing. Highly recommend shopping local and treating your pet here!
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September 2023 by Kathleen s.
Huge store, well organized, returns accepted without too much trouble. Coupons available monthly. Huge variety of different brands. Friendly staff. Healthy food for my cats, plus many different toys, etc. I actually look forward to going to this store. It's kind of rare because I'm not into shopping. Thanks to all people responsible for maintaining this unique store. I switched from pet-co, and what a difference this store is.
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August 2023 by H Taylor
Nice, clean, new pet store. They have good selection to choose from.
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July 2023 by Katie W.
Amazed at the selection! Quality brands and mainstream brands too. Large and clean store. Staff very friendly. Angelica is exceptionally customer service oriented. Highly recommend this store. Does not charge boutique prices.
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July 2023 by Stephanie T.
This is a nice local pet store, but is a chain. Set in the vista village. It has a good selection of pet food and things. It does not have any animals here, including fish. It does host some adoption events from time to time tho. It also will host a mobile dental clinic and shot clinic from time to time as well
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July 2023 by Susy Lozoya
Always wonderful, friendly service. I always find what I need and more! I love how I am greeting right as I walk in, I masked for assistance and am walked to my car with my heavy items. I visit both the Escondido and Vista stores and it’s always a great experience.I am most impressed with how great the stores look every time I visit. Kathy and Pam are always so helpful and very attentive.Thank you for the great customer service experience. Plus my fur babies love visiting too! I always look forward to my next visit.
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May 2023 by Matthew Lucero
I really like this pet store. Our cat has allergies. She can only eat rabbit. This store has a lot of different types of food for her limited diet.they even have different varieties of food from name brands that you would not be able to find at a large chain pet store. I definitely recommend this place if you want anything higher end or specialty.
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May 2023 by Denise S.
this is my first time visiting pets plus in Vista. I was very surprised to see the wide array of product, especially cat food. The store is well organized and well supplied. The associates, are very helpful and knowledgeable as well.
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April 2023 by Trish Q.
I'm usually in there once or twice a month and I've always experienced very nice and helpful staff. The vaccine clinics they offer and the dental clinics are super convenient and easy to schedule
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April 2023 by Jenny H.
WOW! How did I not know this store was here? I ran out of my dogs food, and needed a small bag to tide them over until it their big bag was delivered. Nutri Source is hard to find and they have every flavor (that i could tell) in stock. They literally have EVERYTHING you would need for your pets. I got food, a new toy, and will most likely be purchasing my dogs food here from now on. Perfect!
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March 2023 by Bridgette G.
This is a nice pet supply store. Everything is very clean and organized. It has a plethora of healthier animal food options. The staffers here have always been so nice and helpful. I got my dog a woodsy gnome toy and he absolutely loves it! Upon checkout they gave him some samples of Boss freeze dried raw food. I ended up going back and bought a full sized bag for my Pooch. The only downfall is the price tag attached to some of these treasures. My dog gobbles his kibble so much better when he has this as a topper and it has a probiotic so it's been great for his sensitive tummy.
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March 2023 by Jerry B.
If you can't find you pet's needs here your pet probably doesn't need it. Honestly they have everything with a huge collection to choose from. It took me 30 minutes to pick out a single treat for my dog because there were so many options.
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February 2023 by Nyx Atropos
They're very nice people. There have been a few hiccups with orders, but they always seem to turn it around and make things right (its usually not their fault, though), which I really appreciate. I have a disorder that makes me very tired 24/7, so my time out is valuable & I very much notice when people are respectful of it.Its a stressful endeavor just doing simple errands. Whenever I get something heavy, they always help me carry it out if I ask, or am seen struggling. Believe it or not, it's not the default at other places. I'm overall very pleased.
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December 2022 by Gabe P
Just got a new puppy and came here. A girl named Lilly helped help me out. She was very knowledgeable about everything I had questions about from what kibble to get, types of starter treats, chew toys, shampoos, clippers, etc. Not to mention she was super cute too haha Very blown away. Beatriz was also very helpful, they didnt have the food i was looking for so she special ordered some for me. My baby boy and I will definitely be back!
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November 2022 by Teri C
Friendly, Fully stocked store, knowledge of products.
