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January 2024 by Kimberly Raoufpur
The high prices of damaged furniture-no thanks. Customer service is lacking- wasn’t approached by salesperson. Couldn’t answer my question either. Not returning.
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November 2023 by Diedre Kruse
Very helpful staff ready to assist and help you plan a space. Sizable inventory and variety of items ready to make your space beautiful. Still a bit pricey, but don't hesitate to ask for additional discount when buying multiple items.
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October 2023 by Josh C.
I visited on a Sunday, the store was pretty empty. It was my firsts time in and definitely not what I expected. Being an outlet I thought I was going to see items that they made too many of, out of production/season items and returns. Selection was good, but I noticed a large percentage of the store was actually either damaged or highly damaged items. Employee interaction was very minimal, which I like. I was acknowledged by being greeted into the store which is all I needed. I don't need to be stalked around the store asking if I need anything every 10 minutes. If I need help I'll ask for it. So thank you for that! Overall pleasant experience.
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September 2023 by Nijole T.
Definitely worth a visit! The quality of the furniture is fantastic and most of the items are in great condition. Service was friendly and they had a large selection. Plenty of easy parking and easy to load up your items out front. Perfect visit if you are looking to furnish your home!
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September 2023 by Becca S.
This outlet has a wide range of furniture options at discounted prices. The staff was all friendly and I would shop here again.
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September 2023 by Kiki M.
The staff at this store are extremely helpful! They will check any of their inventory for you, text you when items on your wishlist come in, and will help design your space. Love everyone who works here, thank you RH vista!
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September 2023 by Jeno S.
I had the pleasure of visiting RH Outlet in Vista, CA, and let me tell you, it's a hidden gem for scoring fantastic deals on high-quality furniture. During my visit, I stumbled upon a console table that stole my heart - it's absolutely perfect! I couldn't resist, so I brought it home, and I can't wait to style it in my living space. If you're looking to elevate your home decor without breaking the bank, I wholeheartedly recommend checking out RH Outlet. It's a savvy shopper's paradise, and you won't be disappointed!
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June 2023 by Michelle Kent
Horrible customer service. I do not recommend this company based on the experience I had when I was "helped" by Loma and Shelly. They were unable to answer basic questions or provide any level of customer service.
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May 2023 by Mandy R.
This place was down to bare bones when we arrived here a few weeks ago. Not many options.
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February 2023 by Norma D.
RH false advertising "save up to 80% off on everything" they have increased every item at least $1000 no saving here plus 8.25% tax higher than any other RH outlet stores that are about 7.5%-7.75% tax, also they have many items that are literally unusable drawers that are jammed, damaged furniture that somehow they think still worth full value, at least the orange county RH management priced they items accordingly in Vista they are dreaming, most people just walk next door on Living spaces, that have some interesting items made in India or Mexico.
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December 2022 by Tierra Murguia
Wow, shocked at all the positive customer service reviews because we were helped by the manager and she was beyond rude and unhelpful. We had called about a piece on their showroom and has specifically asked if their team would assist with taking the legs off so we can load in to a truck. The associate, who I won’t name, said yes it won’t be a problem. When walking out, we asked the manager for assistance and she said they can’t help. When we advised her that an employee had confirmed it “wouldn’t be a problem”, the manager accused us of lying and said “they would never say something like that.” The reason we called to confirm this was to make sure we brought the right tools to disassemble it. Had the associate informed us on the phone that they can’t assist, it would have been a problem and we would have brought tools. Instead the manager handed us an Allen wrench. Utterly shocked after we spent THOUSANDS of dollars on furniture. Go to Crate and Barrel or Potter Barn instead.
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November 2022 by Pat Sat
No one asked if I needed help for the 10 minutes I was inside. Overly priced items with visible damage. I know it's an outlet but bet tr er repair of the merchandise is necessary.
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October 2022 by PSP Raiderette
No one asked if I needed help for the 10 minutes I was inside. Overly priced items with visible damage. I know it's an outlet but bet tr er repair of the merchandise is necessary.
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August 2022 by Jess B.
I called looking for a specific nightstand and they had it. Vikki answered and put it on hold for me. We arrived and were surprised by the amount of inventory they had. We have shopped at several RH outlets in Southern California and this one is our favorite! I got the nightstand, I needed and definitely looked around for other things that didn't really need lol. Shelly is the manager and she's the absolute best! I love that she's honest and helpful. She's a straight shooter. She did so great working with our family and helping us purchase furniture that was affordable for us. Shelly is also super stylish. Vikki is so cute and bubbly. She asked if we needed help and answered all our questions. We loved their service so much we came back the next day and made a another purchase that filled up our entire truck. The gentlemen that helped us load all the furniture were awesome! 5 stars for our experience with everyone here!
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May 2022 by Christina G.
Prices are still sky high and inventory is low. Staff kept talking to each other and didn't acknowledge me as a customer.