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December 2023 by Caesar Gomez
Great quality and service.?
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November 2023 by Sandro Natale
Took a couple visits but in the end Leo did a wonderful job on my Italian leather loafers. Thank you Leo.
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October 2023 by Farrin Tamaddon
He did a professional job .He had a fair price. This was my second repair job.Thank you
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October 2023 by D B.
I was in need of having a pair of Jordan shoes repaired due to tearing. After reading the nice reviews, I decided to take my shoes there for repair. This was last Saturday. I was told they would be ready by Friday. I never got a call that they were done, so I went in today(Saturday). They were ready. I was charged $9.50 for the work. I am very disappointed in the quality of the work. They used white thread in the blue section to sew it up. It stands out and looks bad. This particular Jordan 13 shoe is no longer made in this color scheme, so I'm screwed. I do not recommend this buisness if you care about your personal items.
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September 2023 by Judy C.
I have a Michael Kors bag that needed a repair on the strap and took it to Ruby Slipper & Shoe Repair. they did such a good job on the repair and the price was very reasonable that I've decided to leave a review (my first) and include a picture!!!
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September 2023 by Halo B.
Needed a pair of shoes re glued and I couldn't do it myself since the last time I did, they fell apart. They got them done in about three days which was perfect. Super affordable and lovely people!
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September 2023 by G Palmer
Rubys is the best. Fair and quick!Been going there for years!
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September 2023 by Phil Shotton
Amazing find, the best shoe repair shop in the area, if not the whole of San Diego
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September 2023 by Lu L.
Broght in a purse & totebag for repair. They did a great job & the price seemed very fair. And, it didn't take long to fix Thank you!
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August 2023 by Lydia G.
If you need shoe repair look no further. I have gotten a few things done here. They can do it all. I bought some second hand store heels thar needed new straps they did that. I bought new heels and the ankle backing sat too high on my ankle and hit in a really uncomfortable spot. I wasn't sure what could be done but they had a solution and I still wear those shoes over 5 years later. Most recently I bought a cheap pair of really cute sandals from shein. I've had a hard time finding something like this so I bought and of course the cheap quality did not fit my foot right. They were able to get the straps fitted even though the material was cheap and quite honestly seemed hard to work with. I don't know how long these will last but that has nothing to do with the quality of work at ruby slippers. If I get a few wears out of them I'll be very happy. And you'll be hard pressed to find a better price. Prices are extremely reasonable
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July 2023 by Jesse B.
As straight forward as it gets. Walked in, no wait. Asked to get shoes resoled. They quoted a price, I asked them to write the quote on the claim ticket. Said it'd be a week. Showed up a week later, paid the amount, got the boots. Paid $85 to resole work boots, and they re-conditioned them too. Efficiency on point
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July 2023 by Susan H.
If you have basic garden variety repairs you will be happy. Heels, polish, minor things just fine. But I always rate on service attention and attitude when there's a problem. Basically, if you have a problem with the work completed then you're SOL. She never answers the phone. Her message even tells you that you can't leave a message. If you go in with a problem and she's out and you ask for her to call when she' gets back, she doesn't. To me, that is not good customer service and it drives me away to find another cobbler that appreciates true customer service is being available responsive and stepping up to take responsibility for poor quality workmanship. A good business owner that cares about their customers will do what it takes to come to a mutual agreement to make it right and retain your business and loyalty. She obviously doesn't care about you. She only cares about making the quick and easy money.
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June 2023 by Bill B.
Great experience. Excellent repair on a frayed belt, as close to invisible as is humanly possible. Done on time for a reasonable price. Can't ask for more.
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May 2023 by Madelaine M.
I took my moms old Doc Martain's to get some much needed tlc. They were completely covered in mold and algae. I was almost sure there was no hope. I was so wrong thanks to Ruby Slipper Shoes and Repair! They look almost brand new. I am beyond thankful and impressed. The best part is I was expecting and willing to pay a hefty price. I was shocked at how affordable the complete transformation was. I don't have a before sadly because the state of the shoes were really terrible, but you can tell what a good job they did in the after...
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May 2023 by Atomm S.
Always quality, timely and within reason on price. I really feel taken care of at Ruby slippers for my work boot eyelet repairs and also a very special unique computer leather bag repair that has stood up to the test of time. My good to place for for all things leather
