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March 2024 by Rachel Adkins
I had the best experience possible with this storage facility. Incredible service from the manager Daniel. He was so helpful from the first moment I spoke with him on the phone all the way to the end. He was incredibly helpful and worked with me all the way through, he went above and beyond to make sure that everything I needed was accomplished. Thank you so much Daniel for everything we will be sure to see you in the future. As this is the storage facility I recommend for anyone looking for a facility with top customer service.
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January 2024 by Amanda Hungerford
Hours are open pretty late facility is clean and employees are cool
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December 2023 by John Tucker
Called and talked to Daniel he helped me with my question and getting a new storage space so I can move my home. I would recommend this company and to work with Daniel.
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December 2023 by Lindsay Carrier
We recently moved our toy hauler here from a different storage facility and we couldn’t be happier! The guys at the front desk are also super sweet and helpful! We are happy to be here!
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December 2023 by Daniel Hauer
Stored a vehicle outdoors and it didn't get damaged or stolen so Mission accomplished
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November 2023 by Corinna White
Horrible service! The assistant manager is the rudest customer service person I have ever been in contact with. Do not rent from this place.
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October 2023 by Sam A
they WILL NOT stop calling me & leaving me voicemails! if i do not answer then im not interested !!!!!!!!! i have SIX voicemails/missed calls from them. this is crazy. hopefully blocking them works
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October 2023 by Sergio V
Hi there! Mr Thomas and Mr Daniel areGood guys. Excellent service. Clean units
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September 2023 by Anthony Tucker
Looking into different storage facilities near me and came across this place. The folks I spoke with were super helpful and the facility itself is very nice
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August 2023 by Crucial Nihility
Just looking around for storage options and I was greeted with the best customer service I have ever had at a storage facility !!
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May 2023 by Christina Brault
I have called 5 times to make a payment... they wouldn't accept my payment.. now they have new ownership and even though I gave my 15 day notice 4 days ago they are telling me I have to pay for a month... the guy on phone provided terrible customer service and said this is their policy...I never signed a contract with Prime Storage or agreed to this....I am livid!
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April 2023 by Steve Donttrip
Worst experience with a storage facility. That I ever had. The girl in the office. Was very unpleasant, unprofessional, and inappropriate. I highly recommend going somewhere else . For your families needs and belongings.
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April 2023 by spaceout_samurai
I was catching the bus and saw a customer. That was in distress and I tell you this was a very unpleasant experience for me and my kids. The police were involved and everything.
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March 2023 by Drew L.
Melinda did a great job helping me find a spot for our RV. Not only did she go out of her way to assist on the parking space she worked with me to reserve a storage unit very close to the storage unit. Thank you again Melinda for making this happen for us!!!
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March 2023 by Dennis baca
Started good but the call center can not distinguish between spoken words of nNOT a travel trailer. Downhill from there.