Top Nails & Spa offers a mix of experiences based on customer reviews. Some clients have faced issues with nail shape, polish selection, and service quality. However, others have found satisfaction with their pedicure services, noting quick appointments and effective treatment for ingrown nails. One customer praised their detailed nail technician for providing exceptional service and a relaxing experience, even falling asleep during the massage. While opinions vary, those who enjoyed their visit appreciated the skilled staff and the willingness to pay for quality service.