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May 2024 by montes, calvo
Fantastic great customer service thankyou tv woks well
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August 2022 by Susan H.
Super PISSED OFF! What a joke...not accepting any requests for repair but still sitting on a Google position that make them seem legit. Not open...sending emails when they cannot help or are working. Too bad they SUCK~
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March 2022 by Larae Z.
HORRIBLE!!!!! It has been OVER TWO YEARS and I have NOT gotten my TV back!!!! We took it in the beginning of 2020, before covid took over and paid in full to repair the blinking of our tv, after a few days of getting it back, it started blinking again! So we called and sent the TV back in...& haven't seen it since!! He let us borrow a cheap loner tv, the volume doesn't work so it requires a large sound bar that sits on our table. (Gee, thanks) I understand that parts became hard to come by once lockdown took place, but it has been 2 years since then and should no longer be the case. There has been ZERO communication on his end. I never heard from Bob, unless I was the one to call & leave multiple messages. One conversation got heated as he argued with me because I was asking for a full refund since he could NOT fix it!!! He wanted to keep the diagnostic fee. Such crap customer service!! I still have not heard anything from him since that call. His phone just goes to Voicemail. No refund, No TV, No Communication! Such BS!!
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February 2021 by Ann Massoud
Bob is incredible! He repaired one of our TVs and installed 3 in our home. We had him move all the electrical so it wouldn’t show any cords and had him mount floating consoles under. He executed all of the above beautiful. We highly recommend bob, he’s a really great guy!
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February 2021 by Misty Blue
Bob is by far the most knowledgeable television and home theatre person I've ever encountered. He saved me alot of money , and repairs, and video advice I had no way of knowing. I'm very very pleased with Video Tech
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February 2021 by Matt Mooney
Bob was great. Was honest and went out of his way to fix my flatscreen. He delivered Tv and helped me carry it in also. Great guy. Great experience. Highly recommend.
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February 2021 by Shelly LaPointe
Excellent installation and service! Truly a seamless experience on both our living room fireplace mount, as well as in our master bedroom. On time and as quoted. Thank you Bob!
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October 2020 by Nicolas Hudson
very very helpful just got off the phone with nick guy is amazing so much wisdom and knowledge I am greatly appreciated his service
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October 2020 by Michael Fry
Fast and Awesome service! I won't go anywhere else!!
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October 2020 by Barbara Januzzi
Customer Service goes above and beyond. Rapid response as well!
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October 2020 by Ralph Letizia
Responded very rapidly. Had a nice website to explain problems. I'm currently waiting for his response. I'll add more later.
Although I didn't use his service, they did call me back and explained things to me.
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October 2020 by chris hayes
Fast and honest. Highly recommend
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October 2020 by Steve Crocker
Very professional and responsive....
Knows his stuff....
A keeper in the Rolodex ???
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July 2020 by Rob Brown
Good communication throughout the process. Bob came and picked up my TV ($75 fee) and called me once the initial bench diagnosis was done with a detailed estimate. TV was fixed and back in action within a couple of days. Well worth it. Thanks!
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June 2020 by JR T.
Super helpful helping me diagnose my TV problem over the phone. Others told me my $2900 OLED TV wasn't worth fixing, but Bob thought it might be a simple board swap, which I was able to do myself after spending just $50 on ebay. Thank you for sharing your time and expertise so generously, Bob!
