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November 2023 by Tia M.
Great deal on a cheap wash but doesn't wash well, but does a spray off type wash. Vacuum service is worthless! No suction!
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September 2023 by Carolyn K.
the one star is for employees. There would be no stars for the owner/manager. My car was scratched recently and got a small dent on hood, also long brush scratches on both sides of back side panels and multiple scratches on both sides of the car. Damage was reported immediately to employee and I asked him to fill out incident report. Was told that manager is not there on week-ends and I have to wait til Monday. When manager was shown damage on Monday, he said it is "impossible" that car wash caused damage and that he was "the expert on his business". He insisted that I go through my car insurance and did not supply his insurance or other contact information, despite me giving ours. Please see other reports of very similar pattern of owner not taking any responsibility for damages, refusing to provide info, avoiding customer follow up and stating that it is "impossible". I asked him if he was part of a franchise (Mobil) and he said "I don't know". Damage to repair cost me $400. If I went through my insurance it would have been considered "collision" despite car being in an autmated car wash and it would have affected the car's vehicle history and insurance rates, causing me to lose more money. So this "expert" was wrong on that too. I have witnesses, records and photos and this complaint will be filed at the state attorney general's office, the california office of consumer affairs, better business bureau, AAA insurance, chamber of commerce and will be posted on other social media to warn others about the pattern of this manager neglecting to pay for damages caused by car wash. If manager refuses to pay I will take this LLC to small claims court, which is the next step. It is not fair for other customers to experience this. If the owner/manager chooses to comment on YELP, then unless he is going to put in writing that he will pay $400 in full for damages, there is no need to comment. I have seen other comments by manager "no one is perfect" "I will do better next time", but you will notice that if it comes to money, the manager/owner has refused to take responsibility, whether it's a simple refund, car damage, membership issues, etc. VERY BAD BUSINESS PRACTICES, and am sorry for the employees.
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September 2023 by Eve V.
This is a terrible place and I got ripped off. BEWARE. I stop in today to treat myself to the $30.00 deluxe package where someone supposedly cleans the inside and out and gives it a buff wax, called the X-treme package. I should have known something was up when I got there, there wasnt a staff person there to explain things so I made payment using their machine at the entrance and the machine didnt give me a receipt. Then when I finally got a receipt from the staff member, he told me to go thru the car wash and dry and vacuum my own car. I did this, not understanding and Confused why no one was coming over to me to help. Once I was done using their poor suction vac and drying my car, I went back to the entrance where there was now another man, who was far more helpful but not be much. I told him I bought the Xtreme package and he looked surprised. He went to speak to the other guy and at first they said they would detail my car now, but within minutes they changed their mind and said something was broken so they would give me a refund, which I was ok with. Unfortunately the refund was only $13.00. I paid $30.00 and got their $8.00 car wash and the only human that touched my car, was me. My refund should have been the balance of $22.00The person who was helpful told me he was the detailer and I watched him drive away and that one staff member was again no where to be found. BEWARE and steer clear of this car wash.
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August 2023 by Chaparros Mexican Food Inc
Always good service but today the new guy was awesome! welcoming customer , eye contact, friendly, great :)
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August 2023 by Evelia Torres
The person who help me before I enter to wash my auto it's was amazing 5 star rateI recommend this car wash
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August 2023 by Rene Noriega
New detail service on this pleace is good and cheap.Service: Auto detailing
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August 2023 by Greg W.
Car wash was ok, but the vacuums are TERRIBLE. Not worth it.
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July 2023 by Rene N.
This is the new detai services on this place, prices are cheap and hight quality jobs
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May 2023 by anthony martinez
What am I getting when I pay $30? That is pathetic and waste of $30. Trust me, the back seem it did not get wash as well. You got me. Smh 04-27-23 at 10:35am
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March 2023 by christina romain
Vacuums don’t work! No suction! Very rude customer service. Didn’t receive air freshener as advertised!Services: Auto detailing
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January 2023 by Gerard Lo
Excellent service. My truck came in covered in mud from death valley. They did an excellent job getting it off. Nice guys too. If you in the area, use them
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October 2022 by Kate Belianina
I have a new car. Dark color. Immediately after washing found 4 scratches on the hood. I do not recommend! In the photo one of them, the largest. The car wash employees answered my claim: “it’s not very deep!” Are you seriously?
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September 2022 by K D.
Shout out to the gentleman that wears the sun hat and has a mustache and eye glasses- he is super kind and always really helpful!! Wish I got his name.
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July 2022 by Penny Pender
Take caution when you get involved with this business I signed up for the $14 a month car wash, the machines tour parts off my cars I have tried to call to cancel my $14 a month membership but, no one has returned my calls when I left a message today for the manager he was supposed to call me right back and did not, when I called back the lady said they went home for the day who's working currently and hung up in my face! All I want is to cancel the $14 a month they're charging me for a service I cannot use and no one seems to be able to help?? Take caution before you connect these people to your finances.Services: Auto interior vacuuming
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June 2022 by Steven Webb
Called ahead to ask about getting a auto detail and then said they can't do an auto detail when I arrived 20 min later. Very unprofessional