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March 2024 by PMC Madrid
Thank you Rafa for the help! I'll be back to this location for sure :)
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March 2024 by Rosa Paniagua
Good place to buy everything for the home
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March 2024 by Khaled Hassanien
Low price devices
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March 2024 by enrique mendoza
Easy to find items, not a lot of variety
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March 2024 by Cameron N.
I recently bought a cook top from Best Buy and it came damaged. They said that they would replace it and I thought that it would be all taken care of but was I wrong. There customer care team is so awful that I have been calling back for months trying to get someone help me out. When I finally got in touch with someone, they told me that the product was no longer eligible for replacement. They then proceed to offer me 10% of the value of what I had already paid for. This is a horrible and greedy company. They have no interest in doing the right thing. DO NOT SPEND YOUR MONEY AT BEST BUY.
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February 2024 by Daniel Paulo
Good products
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February 2024 by beautiful love
Always love this location
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February 2024 by Fernando zuazo
Good quality/price ratio but little offer for each type of product.
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February 2024 by D L.
We spent 3 HOURS picking out two appliances at Best Buy with Edgar helping us to get the features we wanted. We paid for the installation, plus "parts that are needed and not included i.e. cords, etc", haul away fees for the old appliances, etc etc. The first delivery "team" shows up and spends around 15 minutes looking at our washer and dryer. We were only getting a new dryer, the washer works fine. They seemed like they were trying to find a reason not to intall it (probably because it's in a closet rather then a big open space). They said "We have to call our boss" and left. They LEFT! With the dryer! We called Best Buy and got someone on the phone who is supposed to be a manager of some kind. He kept talking over me, stating that they units were "incompatible"! NO, they are NOT. They are BOTH LG, the same models! Then we were told "They do not have an order to move the washer so they can't do it". WHAT? With a stackable washer and dryer, the washer ALWAYS has to be moved somewhat in order to install the dryer on top! Then the "manager" told us: "We can only install if you purchase a new washer and dryer set." WHAT??? Then why did Best Buy sell us a dryer, knowing that our current LG washer WORKS and we aren't replacing it???? On top of all of this madness and wasted time and frustration, we were also supposed to get our new Bosch dishwasher delivered today. It was scheduled to be delivered between 11am and 2pm. NO ONE SHOWED UP. Then we got a call saying they would be here between 4:30 and 5:30 at the latest. Well, that's nice...suppose we weren't home since the delivery had been confirmed for BEFORE 2PM! We changed plans and waited again. NO CALL AND NO SHOW!!!!!!!! HORRIBLE!!!!! So now, we have to waste more time going into Best Buy to get refunded for these appliances, parts, delivery, cords, etc etc and GO SOMEWHERE ELSE, spend more time, and get appliances at a store that is hopefully reliable and INSANE. This fiasco was totally unacceptable. We had purchased appliances before at Best Buy and it had been fine. NEVER AGAIN after being 100% mistreated by a bunch of jokers who cannot be bothered to deliver and install appliances. SHAME ON YOU, BEST BUY!
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February 2024 by Jimmy Choo
Clean and well organized. Indoor parking is a plus. First hour is free.
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February 2024 by Sreenidhi G.
Rating - 0 Their price protection policy sucks, the window is 15 days and I had a really bad experience where I reached out a day later and the price of the product fell from $100 to $55 and couldn't get anything back. I should have bought in amazon or some other site which have better return policy windows and are customer friendly.
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February 2024 by William Clark
I asked for a small computer, preferably with a removable hard drive. Told, they don't carry small computers.
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February 2024 by Stephanie Lee
The worst service I've experienced. Wrong computer then what was advertised in box.
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February 2024 by Matt
Dirty location, employees are not trained or knowledgeable, horrible experience working with this store please. Parking garage entrance & exit are always broken, escalators and elevators are always broken, what a terrible location and experience.
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February 2024 by Anthony Arciga
What Children Used To Consider Toys R Us A World For Them.... We Consider Best Buy A World Of Electronics For Men... Great place
