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February 2024 by Hoang T.
Best family owned jeweler in the east bay. Both Paul and Lauryn are amazing. Very helpful throughout our whole process of finding my fiancé the engagement ring she wanted. We ended up doing a custom design which they made perfectly with all the small details. We have continued to go back to them for our needs for the last 2 years. We have also bought my god daughters necklace from them as well and they have been super responsive with any issues or repairs. 100% would recommend. I recommend all my family and friends to come here.
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January 2024 by elizabeth g.
I wrote a glowing review a year ago, but it seems to have disappeared. I was back in the store to have a necklace repaired, so it is time for another review. I cannot say enough good things about A & G, and I would give more than five stars if I could. Not only are they nice, professional, and knowledgable, but their work is absolutely top quality. I have had several repairs done, all of which have been done beautifully, quickly, and affordably. They also have large selection of beautiful jewelry, both new and vintage. Although I have only been in the store a few times, they always greet me warmly and make every effort to be sure they do what I want done. Bravo A&G, I will be back.
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January 2024 by Scott K.
Jewelry stores can be very intimidating places. We needed to have an updated appraisal for insurance for my wife's ring. Lauryn was so accommodating and made it so easy to accomplish this in less than an hour. She provided professional documentation and a big smile.
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December 2023 by Natalie M.
A year ago they helped me in a pinch after my husbands birthday gift I'd ordered months ago from another jeweler was subpar. The turnaround was so quick, the selection was massive, and the customer service was top notch. Fast forward to a year later, we'd loved but I wanted a matching piece. They quickly pulled up the record, placed the order and shipped it to me. The gift came with a handwritten thank you note and beautiful wrapping. Prices are very reasonable, customer service is fabulous, and I'm so happy with my purchase.
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October 2023 by Steven Hanson
Nice people. Honest and hard working
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October 2023 by Lily F.
Great resizing experience! My antique engagement ring was too small and they were able to bring it up a size. My ring has lots of filagree, and I was pleasantly surprised with how beautiful the result was. Customer service was awesome, and turnaround was quick. Highly recommend
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August 2023 by Nikki H.
Super helpful! Helped me place the stones from a family heirloom into a ring and it turned out BEAUTIFUL. Thank you thank you!
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August 2023 by Jerica Barcinas
Love this place! Paul the owner is always so nice & welcoming. Helped my husband and I design my dream engagement ring! Even close to closing he was willing to help me. Always get world class service here! Highly recommend supporting this family business!
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July 2023 by Kaley B.
This place is a gem! Lauryn and Paul made us feel incredibly welcomed and taken care of. I knew what ring I had in mind but wanted it to be custom and have a little bit more character to it. Lauryn took such careful consideration of all the details and even stayed within our price range. This is the most beautiful piece of jewelry I have ever seen!!! We searched high and low for a good jeweler. We definitely ran across a lot of shops and people who did not feel genuine and who did not stay in our budget. It was a journey getting to them, but now we are only going to A & G jewelers for any needs. My fiancé had his UC Berkeley alumni ring resized here as well. They make everything easy.
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May 2023 by Aurora A.
I highly recommended Paul and the A&G Jewelers team for your jewelry needs! They've done a great job with all of our watches, rings, and other precious items. Paul has great service and knows his stuff. As a great bonus, they don't nickel and dime - charges are clear and very reasonable. They made a custom ring for my father in law, and recently repaired my daughter's pocket watch, making some happy customers. We appreciate having this local business in our area.
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April 2023 by Jilly B.
Hands down the best jewelry store in Walnut Creek. Service: 5 starsQuality: 5 starsCraftsmanship: 5 starsPrice: 5 starsSpeed: 5 starsThank you, Paul & Lauryn for the warm and friendly service and excellent work!For all my future jewelry repair needs, I will surely be back!
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April 2023 by Marianne Clements
Took an antique Diamond tennis bracelet to be fixed. Was NOT fixed with same color gold so chain is off. Does not stay closed or secure as was the intended goal. Tried to tell me perhaps not 14k!!! Had appraised for insurance purpose so know value. Not happy with the repair and would not recommend. Should have been told before repair would not match or stay closed. Why have something repaired if not done properly! Not happy, won’t be back.
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March 2023 by Sandra M.
Best service every time. Family owned business. Great prices. Estate jewelry sold. Beautiful pieces offered made there at store. Store hours are listed on storefront, yelp and a call away. To the person leaving complaint about store hours... I found store hours myself and every time the jewelers were open. Never an issue.
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January 2023 by Mikaela B.
Came in with a necklace that broke, the chain snapped. It's a sentimental piece I continuously wear, they were able to offer a few suggestions to repair. I ultimately chose to upgrade the chain. They replated the charms on the necklace. Looks brand new! The timeline that they gave me when I first had the consultation and dropped it off, was spot on, and I was able to pick it up five days later. Would definitely recommend a A & G!
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December 2022 by Kristian R.
Paul and the team at A & G are amazing! I came in to get my ring re-set on a new head and Paul kindly walked my husband and I through the entire process and was able to offer a reasonable quote. The ring was ready in a few days and in addition to re-setting the diamond, they cleaned my ring and added a piece of gold to the the band to prevent it from breaking in the future. I'll definitely be returning in the future for all my diamond/jewelry needs!
