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March 2024 by Paul M.
Dropped off 2005 Dodge Dakota with check engine light on for transmission issues, they road tested trans shifted fine but light would not go off, same TCM codes every time. Derek called me stated it runs rough and could be causing the issue that the spark plugs were worn, I wrote service for over 30 years and never heard of that but I am not a transmission specialist. I authorized the work the truck runs the same same codes came back on. They never diagnosed it just advised a new transmission. Was told they dont rebuild transmissions anymore just replace them. They did get the spark plug upsell. I took it to another shop they diagnosed it had a internal failure. cost effective to rebuild or replace with remanufactured transmission. I had them replace it, was 1000 dollars less than AAMCO.
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February 2024 by D K.
Had a great experience here. Came in because I realized I was grossly overdue for my transmission fluid, and wanted to get some other regular maintenance taken care of at the same time. Got me in same day (to my relief) and did a great job. Derek was great, gave me the estimate, and got everything squared away on the car. Even got my broken taillight bulb replaced. And totally appreciated the heads up on various items to have on my radar WITHOUT the hard up-sell. Thank you Derek! I'll be back!
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February 2024 by robert
Awesome place. Had our 2013 f150 sticking in first gear at random times. They diagnosed it after trying to get it to act up, and fixed it along with doing a couple other things that needed some maintenance.
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January 2024 by Art Y.
These guys area amazing. They really know Subaru transmission very well! Very supportive and explained everything.
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January 2024 by Matt P.
I took my 2006 Nissan Xterra in for transmission service. Another shop had said the transmission needed a rebuild. Derrick and his crew took the time to carefully assess the problem. After several tests they diagnosed some major issues but determined that a rebuild was unnecessary. Derek suggested a plan of action and explained the proposed repairs and was transparent about costs -- all at no charge . We also upgraded the radiator as a preventative measure to avoid a known issue with the Xterra. Derrick and the crew also fixed the battery mount, washed and cleaned the truck and even put some gas in! I really value the constant communication, friendliness and transparency I experienced here. This level of customer service is disappearing fast but it's great that there are still some good folks out there. Please keep up the good work!
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October 2023 by Adam Cox
When you have a rare or specialized vehicle like a 2008 Lexus IS F, it's important to take it to a knowledgeable and experienced technician or mechanic who is familiar with the specific make and model.Derek has been able to source parts and provide valuable advice for my car, and I trust his work. I will continue working with him for my rare vehicle's maintenance and repairs. Finding a mechanic who knows your car well and can provide multiple repair options is a valuable asset.When dealing with a rare car like the Lexus IS F, it's essential to work with professionals who understand the vehicle's intricacies to ensure proper maintenance and repairs.
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October 2023 by Bo McSwine
I've brought both my 2017 Subaru Outback and my 1990 Jeep Grand Wagoneer (for a complete transmission rebuild) to the team at Aamco in Walnut Creek, and they have consistently exceeded my expectations. From the highly knowledgeable service technicians to the amazing customer service from Derek, Jay, and Araceli, I always leave with a smile on my face and never too big of a dent in my wallet.Derek and his team are transparent and honest about all aspects of the service they provide. They take the time to explain the problem and the recommended solution in detail, and they always keep me updated on the progress of the repairs. I feel confident that I'm getting the best possible service at a fair price.I highly recommend Aamco in Walnut Creek for any of your car needs. Derek and his team are the best!
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October 2023 by Annie Stephanski
Derek and the crew have been taking car of my 2008 Infinity for several years now. They've solved both big and small problems with a great can-do attitude. They're responsive, friendly, and trustworthy. I highly recommend this shop!Services: Air & cabin filter replacement
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October 2023 by Tracy Saulnier
I highly recommend Derek. I recently purchased a 2008 Toyota Rav4. I brought my car to Aamco and Derek did a complete inspection for me at no charge. He was very honest and told me that even though there are a few things that could be fixed down the line that everything is safe and there is no need to waste my money fixing anything at this time. He even showed me how to check my oil and coolant and explained a few other things to me about my car. He was extremely helpful. I'm so glad to have such a honest and helpful mechanic.
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September 2023 by Kiaria Johnson
Didn't get service done but they were a lot of help anyway. I just bought a new car and was having some trouble. Derek took a look and at my car and told me everything I need to know about the problems, how to go about renegotiating with my seller, and how much repairs would cost. I had previous went to the AAMCO in concord, but the woman at the front desk wanted to charge $120 just to look at the transmission without repair, but here in walnut creek, I was given a full check and even a typer up document of everything wrong with my car. They were friendly and didn't seem like they were trying to scam me out of my money. 10/10 experience. I will definitely be coming back when I do happen to need a service next time.Service: Transmission
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September 2023 by Rick Dunne
I brought my 2005 GMC Denali to Aamco Transmissions in Walnut Creek after it suffered a breakdown. Derek assured me I was in good hands and that he and his staff would get to the cause of the problem. It was no easy fix, as it needed a new transmission and transfer case. My Denali is also All Wheel Drive and can be challenging to repair. Derek kept me posted throughout the course of the repairs and gave me a loaner vehicle to drive during repairs! He and his team did an awesome job and I am very happy to have my truck back. Thank you Aamco Walnut Creek! -Rick D.Service: Transmission
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September 2023 by Deb Carter
Derek and his team are absolutely amazing! They take wonderful care of my Toyota Highlander and truly seem to excel at every repair. I highly recommend Derek and team for any of your vehicle maintenance needs and can assure you of the best relationship ever!Services: Air & cabin filter replacement
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September 2023 by Phil
I had a transmission leak. Big o recommended a shop that was too far away so I started researching. First off I was concerned by the reputation of aamco from growing up. Secondly, the shear number of glowing reviews was suspect but I decided to trust the reviews and give them a try. Got an estimate from Derek and relayed my concern that I was not sure it was worth it as it is an extra car that isn't worth a whole lot. Derek was completely understanding and we talked it over and he said he would do all he could to work with the cost. I get the feeling that he just likes keeping cars on the road vs maximizing profits or price gouging. They completed the repair and even washed it, cleaned the interior and even put tire dressing and plastic dressing. I was really blown away! This is not the Aamco I remember with the cheesy commercials from the 80s. I can't speak for all the Aamcos but I totally trust this shop and would not hesitate to bring any of my vehicles here in the future as they do all sorts of work, not just transmissions.
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August 2023 by Cassie Pratt
So grateful to Derek and his team! The dealership tried to con me into replacing a part for $1100 and all that was wrong was a few loose bolts! These guys had me safely back on the road in no time. We'll have all our work done here from now on.
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July 2023 by VIET NAM VETERANS
Made an appointment after reading online reviews & had our vehicle towed to the Walnut Creek AAMCO and was very impressed with the attention & customer service by the staff & owner. They also do a lot more than just Transmissions! Very pleased and will be using the Walnut Creek AAMCO for all my future auto repair needs. Many thanks to all!
