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November 2023 by Erick Valencia
Didn't even have to ask what I needed to find, they immediately showed great customer service and helped me find what I needed to help do my job right the first time. A+ to Walnut Creek Ace
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November 2023 by Kat S.
I went to this store with the intent of buying a drill bit 7-10 times over 5 years and there was always an employee "helping" me by convincing me I don't need one. Well, having one (finally, despite their advice, again today) today made my simple job, much more simple! It made me realize how wrong they all were. I found the customer service for the last 5 years asking for help to get one SUPER unhelpful.
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October 2023 by Shannon J.
When I first saw that there would be a 15-minute safety and training session when I picked up the chainsaw, I was doubtful it would be helpful. Bob at ACE changed my mind entirely and walked me through the saw features, filled up the oil and gas, and took me out back to be sure the saw started up. Super friendly and old-fashioned service that will bring me back to this store.
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September 2023 by pat byrne
Nice staff and selves had product to choose from. I was able to make a special order. Went in morning and found parking close.
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September 2023 by Pouya S.
The manager Doug was very nice and was very helpful. Will definitely go back here. Great customer service over all and clean store. Thank you!
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August 2023 by ML B.
Quick stop or domesile crisis these people are very attentive and knowledgeable. Been going here for years and never made to feel stupid! What's great is all the staff know where everything is and prevent your errors due to picking the wrong part. The model train is really fun too!
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August 2023 by Betty T
Katie at Ace Hardware on Ygnacio was super efficient, knowledgeable & helpful to find me the correct size door-jam stick. She offered to fit my purchases into my trunk. I will not shop anywhere else !!
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August 2023 by J alino
It's a small Ace Hardware, but we found what were looking for. Staff were excellent, great customer service, and very accommodating
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August 2023 by Roy E.
Whaaaaat came in here today looking for a few items first guy I see Danielllllllllll he greets me with a smile and he's just a cool nice guy told me where to go and rang me up even got me to sign up ... I always say nah I'm just a fake shopper he says I see you in here a lot more than I use to sign up on the app. Well dang when you put it like that how could I not. He should be selling Lambos and he has some cool art. Genuinely good dude thanks man.
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July 2023 by Linda Healey
Super helpful! Really is my go to hardware store.
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June 2023 by Olga Livshiz
Love this store. Come her at least once a month. Prices a reasonable. Very knowledgeable stuff. I’ve been going to the store for 20 years. If they don’t have something in stock, they can order it. Highly recommended
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June 2023 by Siggi R.
I had the pleasure of visiting ACE Hardware in Walnut Creek today, and I was thoroughly impressed by the level of service I received. The salesperson Mark who assisted me was not only knowledgeable and professional, but also went above and beyond to ensure my needs were met.From the moment I walked into the store, I was greeted with a warm and friendly smile. The salesperson took the time to understand my needs, patiently answering all my questions and providing insightful recommendations. His expertise was evident, and his advice was invaluable in helping me make the right purchase some PC marine epoxy.What stood out to me the most was his genuine interest in helping me. . He made sure I was satisfied with my purchase and even followed up to ensure everything was working as expected.In a time when good customer service seems to be a rarity, the experience I had at ACE Hardware in Walnut Creek was a breath of fresh air. I can't recommend this store and its staff highly enough. If you're in the area and need hardware supplies, make sure to stop by - you won't be disappointed.Rating:
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May 2023 by Saman Ghtn
Best customer service ever, helpful and lovely staff gives you a great shopping experience
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March 2023 by Brian
It's nice to have an option other than a huge big box store. They are helpful and many of the staff are experienced and knowledgeable.This particular Ace hardware has no nursery department although you will find some fertilizer, pots and soil mixtures. Other than the lack of plants, this location seems just as good as any I've ever been to.Senior citizens, you can receive a 10% discount. Just ask for the senior discount at the register.
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December 2022 by Rolando C.
Stopped by to pick up a couple materials for a project I'm doing in Walnut Creek. Was actually thinking about driving to concord Home Depot , but found out there's an ace hardware a lot closer. Decided to go to ace hardware to save some time hoping they'd have what I needed. As soon as I walked in I was greeted by this beautiful young lady named Madelyn. She asked if I needed help finding anything so I named a list of what I needed and she knew exactly where everything was . She was super knowledgeable friendly and awesome ! And her Spanish was great! definitely coming back! Thanks Madelyn!
