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January 2024 by Elle Forrest
Good quality, nice conservative styles. A little pricey.
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October 2023 by Kimberly Rathbun
Customer Service isn’t what it should be. For me, if the service is bad, the products don’t matter.
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August 2023 by Dyna Archuleta
This is awesome store in town!
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July 2023 by S P.
What in the world happened to Banana Republic W.C? I went there last week and it looks like a furniture store with very few clothes. The clothes that are available are high end and look like clothes a person would wear on safari or on a high-end vacation. What happened to everyday clothing from Banana Republic? Work clothing is gone and what happened to the shoe and purse collection. Really disappointed and hope the old banana republic before 2019 would return. Also, nobody was shopping in the store and that says it all. Everyone 1s over at Zara next door because they have more clothing selection. BRING BACK THE OLD BANANA REPUBLIC PLEASE
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July 2023 by Lj P.
Beautiful store great customer service, Ezra helped us, and she even said leave and searched for exactly what we needed 10 out of 10 would recommend this location
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June 2023 by A Y
extremely rude associates, I tried to order something but they didn’t even bother to check!
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May 2023 by Danny Lynch
Trial store for home goods also
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April 2023 by Paolo Privitera
Amazing, kind and helpful staff :)
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March 2023 by chase Severson
Great customer service! Jesus and Ezmra were of great help, and super kind!
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February 2023 by Jesse Perez Homes
Great service I was even offered sparkling water before trying out some clothes. Only reason I’m giving this store four stars is because they were low on shoe inventory.
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February 2023 by Lady B.
Banana Republic has leveled up to what it was years ago!! The tailoring, and fabrics are beautiful which counts for the higher prices. The classics will last you years as I still have some and still receive compliments. This location is a nice size, your not squeezed when looking at items, plenty of fitting rooms, polite staff, clean and feels tranquil.
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January 2023 by Jesse Perez
Great service I was even offered sparkling water before trying out some clothes. Only reason I’m giving this store four stars is because they were low on shoe inventory.
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September 2022 by Lovely V.
5 stars for Jayleen! (And sorry, it might have been Joreen, I'm the worst at remembering names!). She helped me at one of the cashiers today and was absolutely AMAZING. She tried her best to find a mens shirt that was sold out. I couldn't believe how dedicated she was and how much she cared about helping me. Thank you! And sorry again if I misspelled your name.On another note, the store is always pretty clean and organized I love shopping here.
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August 2022 by Katherine
The staff here really are so incredibly helpful. Came on a Sunday afternoon when they were super busy, and even still every last person I interacted with (at least 5 separate employees) were incredibly helpful, courteous, and welcoming. Banana Republic should give everyone here a raise since it definitely lead to a purchase in this instance ?
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July 2022 by Charles the First
I came in to purchase a gift for my aunt. I found a great looking BR green pattern silk scarf.At the checkout. Mario the BR staff was very helpful and friendly. He took the time to thank me for coming in.He mentioned he is happy to wrap my gift. And he carefully enclosed it in a beautiful box lined with tissue.He was very efficient and I was able to quickly transact and be on my way.I know people like Mario don’t often get the recognition but I wanted to take the moment to do so.There is the sterile online 24/7 store.However I still value to personal face to face interaction being in BR “brick and mortar” because it’s an important part of the consumer shopping experience. Feeling the fabric. Being able to try things on.And also having in-person interaction with exemplary folks such as Mario at the Broadway Walnut Creek.Well done to Walnut Creek CA managers and staff!I will definitely return.