CSAA Insurance Group Headquarters
InsuranceHours:
3055 Oak Rd, Walnut Creek CA 94597 Hours
About CSAA Insurance Group Headquarters
CSAA Insurance Group Headquarters, located in Walnut Creek, CA, is a leading AAA insurer providing automobile, homeowners, and personal lines of insurance to AAA members across 23 states and the District of Columbia. Founded in 1914, the company has maintained an "A" or better rating from A.M. Best for over 90 years and is recognized as one of the top personal lines property casualty insurance groups in the U.S. Customers have praised the excellent service and professionalism of CSAA representatives, highlighting their helpfulness in the claims process and their ability to save money on premiums. Many members appreciate the long-standing relationships they've built, with some being members for nearly 48 years. However, there have been concerns regarding the use of drone technology for property assessments, which caused some distress but was resolved after further investigation. Overall, CSAA Insurance Group is known for its strong commitment to customer satisfaction and reliability, making it a trusted choice for insurance needs. With over 3,500 employees and offices in several states, the company continues to serve its members well.
Most Recent Reviews
September 2025
Come here if you want them to fly drones over your house and strong arm you into doing whatever they see fit or else they'll drop your coverage.
August 2025
I no specialist but something don't seem right with my bills I paid for the year but still getting charged and then also have AAA with another branch and California fair plan . I don't even know what that means
May 2024
I won’t be renewing my membership this year; AAA just takes too long to show up with roadside assistance. My daughter has been on the side of the highway for over two hours now and it has been the same every other time We have needed assistance. Premier member.
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