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December 2023 by JP G.
It's pretty obvious CVS could care less about their reviews or they would at least try to get their act together. The pharmacy is a joke. They don't even act like they care. I recently had a bad experience (of many the past year) and it was clearly a financial charge mistake and not even a "we're sorry" along with treating me like cattle in a round up. "Go over there until we call you." After calling the store manager she promised to call me the next day. I am still waiting for that call along with a call from the 800 number. Why don't I leave CVS, you ask? Because my retirement health plan requires me to use only CVS for all 90 day refills.
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December 2023 by Bruce Hewett
Fast reliable service
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November 2023 by Alexis G.
I just had a wonderful experience here. It feels kind of weird writing a review for a pharmacy but the technician and pharmacist that helped me truly went above and beyond and I super appreciated that during a stressful time of my life trying to get the meds I need. If I remember correctly their names are Sarah and Tien (hope that's the right spelling). They helped me figure out my insurance and even found coupons for me to lower the cost of my meds. I'm very happy and satisfied with my experience.
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July 2023 by Adrianne B.
I'm really disappointed with where this CVS Target has come to. We are regulars here even before having kids but became VERY consistent regulars since 2017 because of a medical need for my son. We came consistently every 2 weeks from December 2017 through November 2020 because we needed specific refills for our son. We got to know the pharmacists and their assistants so well that we even ended up inviting them to our son's birthdays. They were compassionate and kind; truly brought us peace of mind during challenging times (including during Covid). Ever since they changed their head pharmacist(s), and not the same assistants either, they have become truly just a choice because of convenience. Shopping with kids, it is convenient to grab prescriptions from this CVS inside Target. We no longer have needs every 2 weeks (thank goodness!) but we come at least every 4-6 weeks. They are not rude but they are not kind or friendly either, anymore. I guess that's too much to ask nowadays. 2 stars for convenience and consistency.
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July 2023 by Rita Hartman
Love this place. Great work and wonderful people to deal with! ??
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June 2023 by Michael W.
UPDATE: didn't charge credit card. CDC website sent me to CVS for covid test to treat. CVS.com made phone appointment to determine if I can get paxlovid, sent me email with calendar entry and that they would call me at 10:30. never called. I went to see the pharmacist and he says he is not trained to prescribe that and even if he could see my bloodwork he could not do it. Tried to look me up, couldn't figure stuff out, says 'our systems are very inefficient' - no kidding. Their appointment process also collected our credit card info to charge us $60 for this conversation. When I asked him about it, he said call to complain. We tried to call to complain and make sure we get paid back, as he had also recommended (rather than doing something about it, which was the theme of this visit). After being on hold for an hour, we were considering calling the credit card company for a chargeback, but apparently they have not charged us at least. Horrible customer experience, horrible IT systems.Pro-tip: actual pharmacy doesn't know what's going on, you have to make an appointment with the minute clinic on the same floor instead.
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May 2023 by Pebbles E.
I'm giving them two stars, because my prescription is generally available on time, and the pharmacy techs there are friendly and helpful. Their main problem is the pharmacist. A few years ago, they had a very friendly Asian man as a pharmacist. He would take his time to explain things clearly and make sure you, the customer, leave comfortable and knowledgeable with your medication's dosage, side effects, etc. Now, they have this awful Eastern European or Russian woman as their pharmacist. If you have a question, forget it. She will just bark at you and not take any time to explain anything to you. She has a queen of the world superiority complex. And, she refuses to scan your CVS card when you pick up your prescription. She doesn't seem to understand that although she works at a target, the pharmacy is owned by cvs, and customers earn points when their card is scanned. For something like a prescription medication, the pharmacy needs to employ people that are not only knowledgeable, but who have empathy and patience.
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March 2023 by Sandra M.
One of the pharmacists is very rude and unhelpful. Been using the pharmacy at this Target store for over 20 years but will be changing to another CVS pharmacy ASAP
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March 2023 by Paula V.
We are new to the area and found it very convenient to purchase meds from the CVS Target pharmacy (N. Main St). This is a busy pharmacy, yet the staff is tuned into customers. Diwa is the pharmacy manager and is authentically customer-oriented. The first time I met her, she noticed me standing at the counter waiting to be helped. She appeared to be there by herself. She acknowledged me and then approached me. She took the time to instruct me on my new medication, answer my questions, and review payment options with me. I've used various CVS stores to fill my prescription needs. The service at the N. Main location is consistently individualized and caring each time I visit this pharmacy. I drive by two other CVS locations to make my purchases at the N, Main pharmacy. Kindness starts at the top. Diwa is a consummate professional and a model of compassion.
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March 2023 by Kristine K.
I have used this pharmacy for the past 8 years, but it is no longer serving me. Through the years I have dealt with the limited pharmacy hours, high turnover, and inconsistent handling of the Rx renewal process. Today, I called to check on a prescription that my insurance approved weeks ago - one I have had for decades and through the exact same insurance through the same employer. The woman on the phone assumed I knew nothing about the process, tried repeatedly explaining the entire process, kept cutting me off, and then raised her voice with me. She was also not willing to take any action to contact my doctor or insurance company to follow up. I asked to speak to her manager, and I was very surprised to hear her claim that she IS the manager. Very disheartening. I can't think of a reason to continue with this pharmacy and will be switching to a more convenient and service-oriented option asap.
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January 2023 by K F.
Showed up to pick up a prescription before a flight and they weren't open even though target was. Ok, that's on me. Waited until they opened and when they did, instead of arriving in time and being prepared to service customers. They open up at 9 and then prepare. No acknowledgment that this might be a problem or caring whatsoever that a customer is waiting.
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October 2021 by Richard Rivera
Fantastic Service
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May 2021 by Jenny Marie
I take generally at least 4 meds any given time and I have gone here for 3 years or so. (I can't speak to how they are with people needing a one-time prescription.) They have been nothing but helpful and kind. They are quick and thorough and the few times there was a mix-up, it never ended up being their fault- always a mistake of insurance, my doctor, or mine.There is not as high turnover in employees as there are in some other pharmacies so I like that I usually know the person when I call or show up, and they know me.During the pandemic, their delivery service has been extremely quick and convenient with options for mail or doorstep delivery so it's actually been kinda bittersweet because I haven't been able to say hello in person for a while.
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May 2021 by Ryan Hoy
The Registered Pharmacist at this location has a consistent and persistent rude attitude. I have complained to CVS and have yet to hear anything back.
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April 2021 by Ryan H.
The Registered Pharmacist at this location has a consistent and persistent attitude. I have complained multiple times to CVS.
